PROFESSIONAL EXPERIENCE

Confidential, Monterey, CA

Co - founder

Responsibilities:

• Scrum consulting and training.
• Teaching general scrum theory
• Dealing with SMINOs (Scrum Masters in Name Only)
• Training the Product Owner
• Establishing team accountability
• Defining the Product Backlog
• Improving Sprint Planning
• Training team self organization
• Training the development of user stories

Confidential

Scrum Master/Business Analyst

Responsibilities:

• SharePoint 2007 implementation has been a major pain-point for some time. This project has two major deliverables - migration of existing sites and implementation of new functionality (Project, Workflow, MySites, etc.)
• Replacing a PowerBuilder application with unsecured access and lots of personal identification information (PII) from an educational system migrated into a military system. Deliverables include authentication, data scrubbing, secure access to data, and flexibility in grading policies for multiple languages.
• Implementation of secure database for the Student Information Repository and other discovered and cleansed applications. Deliverable is a secure database that houses all transactions of the Institute.
• Prepare data cubes from the Student Data Repository for access to Learning Analysts to improve the overall process of educating servicemen in language skills. Ongoing deliverables as the PhD’s consider how they want to view the cubes, or to build new ones.

Inventory Manager

Confidential

Responsibilities:

• Deliverable is a database of all the computer equipment released to the faculty, staff, and students, with the intention of being able to account for the status at any time in accordance with Form 2062. Since delivery, requests have been made to include other equipment, such as cell phones.
• Deliverable replaced many of the paper request forms that were routed by hand for signature with a SharePoint workflow for each form and signature are electronic using the Common Access Card (CAC).

Confidential, Nashville, TN

Senior Analyst/Project Manager

Responsibilities:

• SharePoint BI (business intelligence) site development (SharePoint Designer)
• C# ASP development of Sales data dashboard using Avaya data store in Microsoft SQL Server for real-time tracking of floor performance
• Business Process Improvement (BPI Green / Lean Six Sigma) - gathered AS-IS data from operations teams; Led teams to define TO-BE state; and drove process improvement project to end state.
• Process documentation - using Visio, created swim-lane diagrams, RASCI analysis, process logical flow charts, Pareto charts, and Gantt charts for my projects and for my peers; also trained other analysts in usage of Visio to create their own documentation.
• Project Management (PM) - drove projects to completion, including internal web-site development, migration of Excel sales reports to SQL Server reports with IT support; projects to improve work environment (Tel Dell); and alignment of operations services to sites by headcount.
• Audits of Disaster Planning documentation (BCRP and ISO-9000 Europe/Asia )
• Operations Website Reporting - expansion of sales KPI metrics used in AMERICAS consumer sales to extend into EMEA and APJ regions plus SMB, public and large enterprise sales. SSIS to incorporate Avaya data into reporting database.
• OSP POs - issued, tracked, and reconciled purchase orders, invoices, and payments to outsourcers Achievements:
• Took over stalled project to migrate contact handling reports to APEX, and drove to successful conclusion
• Created application to assess relative costs of opening new offices in offshore locations;
• Changed process to reduce calls sent to deactivated phone lines, saving lost sales.
• Consolidated outsourcer management reporting

Tech: SQL Server 2008, SharePoint Designer 2007, VBA, Avaya CMS, MS Office 2010, C#, DHTML, PowerShell

Confidential, Nashville, TN

Consultant

Responsibilities:

• Converted supply chain management system from mainframe batch time (once daily) to near real-time speed (every 5 minutes) to accommodate Internet website for book sales
• Changed process to allow for re-entrance at the same step if the process timed out (5 minutes)
• Completely documented and turned over the project Tech: iSeries, COBOL/ILE, CL/ILE, DB2/400, SDLC
• Training, scheduling, dealing with partner and customer issues
• Cash management - counting and setting up tills, deposits.
• Inventory control and ordering

Confidential, Marlton, NJ

I.T. Manager

Responsibilities:

• Construction and administration of office network.
• Installation and configuration of multiple servers for CMS, Domino, MySQL, and IIS.
• Conversion of green screen applications into Java with streamlining and improvement of the user interface. Achievements:
• Analyzed existing AS/400 system, and designed new user interfaces.
• Evaluated alternative platforms, including Lotus Domino, Microsoft .Net, and Java running on Linux with MySQL (chosen solution for best cost savings)
• Gathered a team to rewrite, implement, and document the new solution.

Tech: iSeries, RPG/ILE, CL/ILE, DB2/400, Domino, Java, JSP, SUSE Linux, MySQL, DHTML, SDLC

Confidential

President/Vice President

Responsibilities:

• Expanded Medco business model from S/36-orientation to AS/400 with networked PCs, including Apple and investigating new technology for our customers.
• Built the company website.
• Added business partnership with IBM and a number of software houses so that we could add benefits from channel opportunities for our customers.
• Added contract project management services.
• Evaluated customers’ business needs, recommended hardware / software solutions, sold and installed the solutions, and modified to optimize the value to the customer.

Confidential, Philadelphia, PA

Senior Systems Engineer

Responsibilities:

• Advised teams in marketing and sales to improve processes by eliminating unnecessary approvals, smoothing out bottlenecks, addressing significant problems (Pareto analysis), and evaluating the cost savings or increased revenue from the changes.
• Taught TQM classes using approved internal curriculum (Deming, Juran, and Crosby)
• Integrated AS/400 systems with Unix network used to access corporate travel data from the airlines.
• Investigated new technology, and how it could be integrated into the existing network.
• Set up first corporate travel website for the company.
• Defined BCRP for the data center, and conducted regular drills at test site.
• Created dial-in access for corporate travel planners so they could see their company's travel data and compliance with travel guidelines in a secure setting (pre-web).