SUMMARY

• Ability to learn quickly and adapt to business priorities as required
• Manage multiple projects and meet/ exceed expected results within time, budget, and quality standards
• Overall 14+ years of experience across development, maintenance and testing
• 8+ years of QA project management experience
• 2+ years of end - end release and deployment management experience
• Work effectively with Development, Business, and other stakeholders to develop testing strategies that achieve quality
• Develop, implement and enhance process, strategic initiatives and best practices
• Build strong working relationships and provide superior value-driven services
• Ability to identify process improvements to decrease cost or increase productivity Experience in managing System testing, Integration testing, Regression testing, User Acceptance Testing and Automation testing
• Expertise in Mainframe testing, web based applications testing, client server applications testing Experience in AGILE, WATERFALL, Incremental and Iterative methodologies
• Working knowledge in JIRA, Rally. JDA, PowerShell, SoapUI testing, Jenkins and Splunk Manage and mentor team (internal and vendors) Demonstrate analytical skills Excellent communication skills 
• Successful project delivery record meeting and exceeding standards. Customer satisfaction ratings were 7/7 for most of the projects managed
• Awarded for service excellence
• Solid record of building, managing, training and mentoring Quality Assurance teams
• Developed and implemented testing strategies for complex large scale projects
• Developed and streamlined processes to improve efficiency
• Have implemented LEAN tenets and saved more than 100K USD for the customer

PROFESSIONAL EXPERIENCE

Confidential - Menomonee Falls, WI

DevOps Release Engineering Manager

Responsibilities:

• Managed monthly, adhoc, minor releases, hotfixes and deployments(end-to-end) to Merge, pre-prod/staging and production environments(Handheld Bluebird devices and Windows servers) for In-store mobility applications(based on .net) to over 1150 stores across different time zones.
• Create and execute release deployment plans for complex features/applications, manage the release calendar for in-store mobility applications. Leveraged Confluence, Google sites and Plutora for release activities.
• Performed post production deployment validation using SoapUI and Splunk.
• Working knowledge of PowerShell scripts, Github and Jenkins.
• Ensured branching is performed via TFS accurately for every release and recommended improvements.
• Worked on Change requests via Service Now and with the Change management team, CAB to get the changes progressed and approved for production deployment.
• Participated in daily SCRUM meetings and tracked issues and project progress via Jira. Ensured project milestones and SLA's are met.
• Created Change requests via Service Now and worked with change management teams and CAB for approval.
• Coordinated across multiple agile teams at the program level, to manage the releases, defect and issue triage, testing, sign-offs from QA, UAT and deployment.
• Acted as the gatekeeper to ensure agreed entry/exit criteria are met prior to deployment to the different release environments/production environment
• Ensured the components are consistent between the release environments and production.

Confidential - Mooresville, NC

QA Manager

Responsibilities:

• Responsibilities held include Project Planning and Monitoring, Test strategy, Planning and Estimation, Managing multiple projects, Interaction with project stake holders, Project status reporting, Metrics discussion,
• Enforcing strict quality standards, Promoting improvements in test processes, Defect Tracking and Management.
• Delivered value added services - Implemented tenets like Value Stream Mapping (VSM), Mistake Proofing, and 5S as part of LEAN initiative to improve productivity and reduce turnaround time to the tune of 36% on Mainframe, on requests.
• Managed project delivery - performed estimation, test plan review, test cases review, test execution management, defects management, resolve blockers that hinder testing progress, communicate testing progress to stakeholders. Manage project completion within approved schedule and budget.
• Managed a team of over 40 team members at offshore. Built career paths and conducted performance reviews for the team.

Confidential

Test Lead

Responsibilities:

• Responsibilities held included knowledge transition management. Manage projects delivery, efforts forecast, capacity, utilization, monthly invoice, project documents and onshore - offshore coordination. Manage team and conduct performance reviews.
• Developed process for onsite offshore co-ordination, status reporting, artifacts review
• Managed project delivery - performed estimation, test plan review, test cases review, test execution management, defects management, resolve blockers that hinder testing progress, communicate testing progress to stakeholders, approve test closure document and performed test execution. Managed project completion within approved schedule and budget
• Test planning and test execution - Performed test planning and execution for Rejections module
• Managed a team of 20 at offshore. Built career paths and conducted performance reviews for the team.

Confidential, Brookfield, WI

Test Lead

Responsibilities:

• Responsible for test design, functional testing and regression testing for complex projects.
• Performed estimation, test plan review, test cases review, test design, test execution, resolve blockers that hinder testing progress.
• Worked with different stakeholders for estimation, test planning, test execution and defects triage.
• Developed MicroFocus COBOL programs to implement the business requirement in UNIX.
• Designed technical specifications as per business requirements
• Involved in the analysis of requirements.
• Conducted unit testing and fixed bugs reported by the QA team