SUMMARY:

Agile/Scrum evangelist with 3 years of Scrum Experience as a Scrum Master and Business Analyst. Certified Scrum Master (CSM) and Product Owner (CSPO) by Scrum Alliance. Strong passion in having teams understand the Agile Principles and start pulling Agile as their work methodology. Experience in migration from Waterfall to Scrum and hybrid projects as well.

SKILL:

Visio, MS Project, MS Office, JIRA, Confluence, Atlassian Suite, Qlikview, Inspectlet, Tableau, Gliffy, Balsamiq, BrowserStack, VSTS, SQL, Portuguese, Spanish, CSM, CSPO, Agile, Scrum, Kanban, Shell Scripting, Linux, HTML, Apache - Velocity, CSS

EMPLOYMENT:

Confidential, Mason, MI

IT Scrum Master

Responsibilities:

• Performing as a Scrum Master for multiple scrum teams, facilitating open communication, decision-making, and conflict resolution.
• Removing impediments and/or guiding the team to remove impediments.
• Facilitating road mapping, daily scrums, sprint planning, retrospectives, and sprint reviews ceremonies.
• Supporting and coaching Product Owners on Agile/Scrum practices and assisting product owners with grooming and maintaining the backlog.
• Providing relevant metrics to gauge team progress with a continual focus on improvement, like burn-down, burn up charts.
• Working with other scrum masters to define, reinforce and maintain a consistent practice across the organization.
• Facilitating open communication, decision-making, and conflict resolution.
• Guiding and coaching the team to become self-organized.
• Providing transparency between the Scrum team and the rest of the organization.
• Introducing new teams to Agile and working on hybrid Agile/Waterfall projects as well.

Environment: SharePoint, VSTS, MS Office Suite (Word, PowerPoint, Excel, Outlook)

Confidential, Baltimore, MD

Scrum Master, Business Analyst

Responsibilities:

• Supported Agile by acting as a Scrum Master for one development team of 7 (Developers, QA, UX), facilitating scrum ceremonies: daily stand up, backlog refinement, sprint planning, sprint review, sprint retrospective, removing impediments, facilitating open communication and conflict resolution.
• As a Business Analyst, worked with Product Owners to coordinate multiple projects and priorities: eliciting project requirements, wire-frames and flowcharts in Gliffy, Visio and Balsamiq, defining project timelines and deliverable, outlining project plans, use cases, user stories and acceptance criteria, acting as a liaison for Stakeholders and the Development team.
• Helped with QA and planning releases. Helped upper management seeing Scrum value through sprint reports, burn up and burn-down charts and release notes.
• Acted as the JIRA administrator, managing software and organizational projects, sprints, backlog, workflows, requests, notifications, plugins and customization.
• As the projects documentation owner in Confluence, I have created a blueprint and organized all of the project documentation for 30+ projects within eComm, and created and organized 8 personalized team spaces across the company.
• Acted as an ad-hoc data analyst by assisting with Data Mining and Business Intelligence projects and reports using Tableau and Qlikview. Monitoring user behavior and heatmaps in Inspectlet to solve strategic questions as where to focus web development effort.

Environment: JIRA, Confluence, Tableau, Visio, Gliffy, Balsamiq, MS Office Suite (Word, PowerPoint, Excel, Outlook), Inspectlet, Qlikview, BrowserStack

Confidential, Purcellville, VA

Project Manager of Business Development

Responsibilities:

• Developed, implemented and provided day-to-day management to the business growth strategy project, researching the industry, identifying business opportunities, segmentation and regions.
• Developed and implemented customer acquisition policies.
• Assisted with writing the user guide for the products.
• Assisted with social media scheduling, posting, and monitoring and created campaigns using MailChimp.

Environment: Windows, MS Office Suite (Word, PowerPoint, Excel, Outlook), Sharepoint, MailChimp, Social Media (Facebook)

Confidential

Business Analyst

Responsibilities:

• Supported Product Owners in eliciting requirements, conducting market researches, developing acquisition strategies and related tasks and prepared Business Requirement Documents (BRDs).
• Acted as a liaison for the development team and business.
• Organized and facilitated engagements across technology and business stakeholders, facilitated individual and group JAD sessions with business stakeholders and technical units.
• Collaborated with developers and testers to ensure that code and deliverables matched acceptance criteria, and with internal and external analysts, developers, and testers to ensure testing requirements were accurately captured.
• Analyzed, researched, formulated and updated requirements in the form of user stories and acceptance criteria in Jira
• Prepared business and processes Workflows using MS Visio.

Environment: MS Office Suite (Word, Excel, Powerpoint), Jira, Visio, Windows

Confidential

Program Manager

Responsibilities:

• Assisted in creating and managing master project plans with work breakdown structures in MS Project.
• Provided liaison between Engineering Teams and the Commercial area.
• Assisted with document management in SharePoint.
• Generated weekly, bi-weekly and monthly reports, program/project metrics, budget tracking of invoices and milestone tracking for senior management.
• Attended meetings and conferences and work groups to provide information to clients.
• Assisted international upper management (USA and LATAM) when visiting Brazil.

Environment: Windows, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, SharePoint