SUMMARY

• me is a Quad - degreed professional wif eight plus years of Project Management and Top-Tier Consulting experience, driving systems modernization projects for Public and Private Sector clients. me has a strong interest in teh background for this position which me believe connects nicely wif you're Project Management requirements.
• As me continue to execute client visions and explore new territory wif Infosys, me want to continue learning more about you're vision to deliver in this role. me believe my skill set would be an prime fit in this this role, and me has highlighted some personal accomplishments for you to consider discussing wif you're team

AREAS OF EXPERTISE

• Program/Project Management
• Digital Design and Illustration
• Business Systems and Performance Optimization Multidiscipline Service Delivery Approach
• Process Improvement
• Certifications
• ITIL v3 Foundation

TECHNICAL SKILLS

Tech stack: MS .Net, C#, SQL, JavaScript, HTML/CSS

Applied methodologies: Agile/Scrum, Waterfall, Software Development Lifecycle (SDLC), Lean Six Sigma

PROFESSIONAL EXPERIENCE

Confidential

Management Consultant

Responsibilities:

• Delivered successful client facing solutions on functional teams using Agile methods to modernize and transform legacy systems in teh Public Sector for Federal Government, State and Local Agency clients.
• Responsible for leading consulting efforts to capture future state vision and deploy end-to-end phased roll-outs for complex and multi-staged build efforts for Multi-Million (MM), large-scale IT modernization projects. Followed Scrum rituals and lead sprint sessions to negotiate and tailor process improvement deliverables for dual platform builds, including current state assessment for application tiers, target state design, gap analysis, and mapped process flows for custom and on-package system enhancements.
• Maintained and modified project plans for real-time status reporting. Applied rigorous standards, conducted lean six sigma exercises wif PMO team to ensure PMO team compliance of Independent Verification and Validation (IV&V) scoring and client feedback.
• Coordinated wif delivery managers, staff and client to action and deliver recurring on-demand project requests. Drafted, proposed and presented client stakeholders wif newly improved wireframes to receive sign off on future state workflow module changes. Coordinated wif in-house developers for back/front end requirements, participated in test planning, regressing testing and execution.
• Created UAT modules and testing scripts, led application demos, testing, and conducted UAT training sessions in tandem wif business owners.
• Summarized trends through QA scorecard metrics and project audits for sister-site projects. Presented findings to senior partners, employed procedural changes to backend processes to reduce redundancy and increase synergies of in-house resource capabilities for PMO set-ups
• Rendered and presented custom digital User Interface (UI) workflow designs to create and build teh IPS Transportation Consulting stream UI prototype enterprise solution model. Acted as functional SME for TRAVELS initiatives, managed offshore/onsite resources to deploy MM Commercial off teh Shelf (COTS) buildout activities for .Net/Java platforms

Management Consultant

Confidential

Responsibilities:

• Administration (MVA), and Ministry of Transportation (MoT) business rules, by utilizing teh Titling, Registration, Administration, Vehicle, Enforcement, Licensing, Security ( TRAVELS) COTS prototype model platform.
• Implemented workflow solutions and RFP proposals for DMV agencies reducing Up to 70% in application process time, wif automated solutions for self service options using digital processes dat optimized front/back end workflow.
• Developed key insights through user stories, published Function design and business requirements design documents, coordinated wif developers and functional stakeholders to translate client requirements into feasible business solutions through project plans.
• Supported Business analysis, requirements gathering, led Sprint planning sessions and received deliverable sign-off.
• Developed winning Proof of Concept (POC) renderings creating TRAVELS UI Prototype vision for Infosys Public Services transportation division, as featured at teh 2016 American Association of Motor Vehicle Administrators (AAMVA) regional conferences
• Designated SME for digital design/process workflows; provided extensive consulting support to internal stakeholders, providing illustrations and content for RFP responses to prospective DMV, MVA, and MoT clients
• Provided PMO and functional team support for various RFP framework
• Supported project plan deliverables for various client engagements spanning across North America and Canada for Healthcare, Transportation and Environmental agencies

Consultant, PMO Lead

Confidential

Responsibilities:

• Collaborated wif client and stakeholders to modernize system buildout for teh District of Columbia to enhance and deliver an online presence, creating public access for social and healthcare options. Accountable for process ownership of onsite client activities, leading 10+ PMO staff and contractors in support of multi-shore teams. Transformed and renovated on-site PMO staff workflow during phase 2 project activities. Represented client facing PMO activities during engagement to manage PMO timelines and project delivery dates.
• Documented 75% PMO backend processes, led six sigma team activities to map handoff scenarios and quantify transactions per process
• Revised role descriptions for staff/sub-contractors, and created/maintained internal Service Level Agreement (SLA) for PMO internal procedures, increasing staff productivity
• Developed performance transparency for staff of 10+ utilizing IV&V scorecard standards
• Developed and implemented PMO Key Performance Indicators (KPI) for PMO's across various client sites. Reduced 50% manual redundancies for billing and invoicing using automation tools.
• Reengineered and refined various internal processes, reducing PMO transactions for on-site routines to deliver timely contractual obligations and fortify internal protocols for alternate client engagements

Confidential

Project Manager

Responsibilities:

• Responsible for for delivery of strategic, cross-functional, high visible projects wifin time, cost, scope and quality defined boundaries. Administered IT service delivery solutions, managing end-to-end project activities for large scale IT deployments wifin financial data center and retail banking locations spanning cross region and global footprints.
• Defined scope for BAU, Feasibility Study, and Technical Request project lifecycles. Applied Project Management Institute (PMI) Waterfall methodology and Systems Development Life Cycle (SDLC) framework in a high matrix organization, deploying application upgrades, server migrations, server decommissions, virtualization and integrations.
• Deployed numerous application instances and managed server virtualizations for Lines of Businesses (LOB). Manage complex interaction of multiple technical and business stakeholders for Private and Global Wealth Management, Consumer and Commercial lending, M&A, Smith-Barney Brokerage, and Banamex.
• Responsible for coordination and timely deployments of sub-contractor activities, led cross functional teams to deliver requirements, defined milestones, resources and schedules. Scheduled routine cross-functional team meetings, provided overall project direction, developed full scale project plans, created and monitored financial costing plans, and set schedule timelines wif well-defined hierarchy. Interfaced wif stakeholders for teh design, provisioning, and installation. Defined project scope, managed risk and issue escalation procedures, produced and presented routine status reports to PMO and layers of stakeholders.
• Deployed 50+ end-to-end large-scale application instances, 40+ server migrations, decommissions across multi-platforms wif zero down time, on scope, on budget and fully compliant
• Streamlined process for technical provisioning for server capacity, implemented real-time dashboard and reporting capabilities of Citi web-tool, provided first-ever global risk reporting capabilities
• Defined and documented procedures for server implementations from migration to decommissions
• Administered PMO project records for North America PMO
• Conducted enterprise system training
• Represented region for PMO continuity of business (COB) activities and for PMO steering committee initiatives, and led UAT and upgrades for PMO systems
• Project Management Tools: PlanView, MS Project 2010, SharePoint, WebEx, Aperture, Profits, VPR