Confidential, Quincy, MA-
Proposal Manager-2005 - 2011
Managed and facilitated contract requests for IBM clients (e.g. State Street Bank, Broadridge Financial Services,AdvancedMedical Optics). Created statements of work and performed pricingfor all new business opportunitiesand contract change requests. Worked directly withIBMdelivery teams and service vendorsworldwide to ensuretimely project execution and adherence to budgetary constraints.Partnered with customer operational and executive management to report metrics and escalations.
Confidential, Cambridge, MA
Security Compliance Analyst-2001 - 2005
- Propagated IBM security standards to over 150 Software Group (SWG) labs worldwide. Performed key role in the development and implementation of the Security Assurance Testing Program. Reported remediation tracking, review analysis non-compliance trending and metrics to senior management.
Project Manager-2000 - 2001
- Managed concurrent infrastructure projects within Lotus' computing environment. Oversaw acquisition of hardware and environmental support for beta client testing for Lotus Notes V6, the implementation of ADSM, rollout of IBM's Shark technology and the data center's hardware consolidation project.
Data Center Consultant-1997 - 2000
- Modernized the Lotus data center through the development of standards, automation and training. Opportunities of expansion included implementing Change Management and Clean Management programs.
Confidential, Wellesley Hills, MA
Data Center Manager-1995 - 1997
- Oversaw US Headquarters including processing for two subsidiary sites located in Boston. Responsible for maintaining an annual budget in excess of three million dollars. Worked directly with clients to establish service levels as well as implementing standards and procedures.
Quality Production & Solutions - certified studies in Project Management, Lean Six Sigma and Risk Management.
B.S., Magna Cum Laude, Business Administration
Additional certificate studies;
Client Server Technologies.
Planning and Managing Projects
Total Quality Management
High Performance Teams
Data Communication and Networking
Understanding Network Fundamentals, TCP/IP