Program/Project Manager Resume

SUMMARY

Solution - oriented IT Professional with experience in web/mobile application and software development, eCommerce, Search Engine Marketing (SEM/PPC) and Search Engine Optimization (SEO), Lead Generation & Management Systems, Online Marketing, Customer Relationship Management (CRM), Social Networking in both corporate and start-up business environments in a broad variety of industries and applications.
Proven software development and process professional with exceptional leadership and technical skills.
Strong track record of leading the development and delivery of innovative, high performance, software technology solutions that increase sales, reduce costs and ulti mately increase profits.

AREAS OF EXPERTISE

Web & Mobile Application Development S Search Engine Marketing (SEO/SEM/PPC)
SaaS/Package Implementations S Online / Affiliate Marketing eCommerce / ERP Systems S Lead Generation & Management Systems
Data Warehouse / ETL / Business Intelligence S Software / Website Testing & Usability S SAP and Salesforce.com CRM Experience S Product / Program / Project Management

PROFESSIONAL EXPERIENCE

Confidential

Program/Project Manager

Responsibilities:

Managing Global implementation of Workday Human Capital Management solution
Responsible for Data Extract and Migration of Kenexa ATS into Workday
Responsible for Workday Integrations to ADP, Kronos, TalentBrew and HireRight 3 rd party SaaS solutions

Confidential

Solution Architect & Project Manager

Responsibilities:

Primary Client Manager & Technology Advisor for Client Tesoro Oil & Gas
Architected custom web & mobile apps for Tesoro Sales, Marketing & Logistics groups
IT-Business Interface including monthly releases, requirements management and issue resolution for Sales and Marketing departments
Process Modeling and Product definition of 1 -to-1 Marketing solution for the Auto Industry

Confidential

Data Warehouse Analyst

Responsibilities:

Providing requirements delivery validation, data migration validation and QA/UAT support for SaaS-based Data Warehouse/BI Commission Reporting system supporting over 20k Financial Services advisors
Provided technical architecture & database services supporting 20+ websites and mobile (iPhone) app
Primary Data Analyst supporting the launch of three new ETF product websites in multiple countries

Confidential

Project Manager and Systems Architect

Responsibilities:

Managed enhancements to Salesforce.com CRM and integration with Drupal eCommerce website
Process Modeling and implementation of SaaS-based Applicant Tracking System from Jobvite.com
Recruited to be member of business turnaround team selected by private Venture Capital ownership
Led Business Systems Process Modeling and Re-Engineering effort saving over $250k/year

Confidential

Chief Operations Officer

Responsibilities:

Led the development and deployment of SaaS-based Membership system for Knowledge Sharing
Project Management of Drupal eCommerce websites including BellaPictures.com and APQC.ORG

Confidential

Software Project Manager

Responsibilities:

Led implementation SaaS-based CONCUR Expense Management system integrated with OANDA, JDE & SAP
Led the implementation of Business Development package (Epicenter) interfaced to Thomson XML that enables Amylin to more effectively research, buy and sell Intellectual Property (IP) assets.

Confidential

Vice President, Software Development

Responsibilities:

Managed Product Development and Consulting team of 30+ developers
Led implementation of first Mail Order/Catalog operation in Confidential for Confidential Direct
Led the development and implementations of the IBM Order Management System (OMS) ERP system
Developed instant messaging system for Physicians using the IHS Hospital Information System