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Information Systems Director Resume

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Rutherfordton, NC

SUMMARY

  • 25+ years of experience designing, implementing and supporting information systems, corporate infrastructure and data security, including 10+ years of senior - level management.
  • Core competencies include enterprise architecture, systems analysis; planning and project management; delivering quality solutions; building strong customer relationships; cost-effective utilization of technology; budgetary control; providing participative leadership in developing and empowering high performance cross-functional teams; alignment of corporate goals wif strategic plans; leading corporate cultural change to become an adaptive organization; working to protect and enhance the corporate value proposition.

TECHNICAL SKILLS

Systems: Windows Server (2KR12,2K8R2,2K3,2K, NT4), Windows Desktop (10, 8,7,XP,Me, 98, 95,3.1), iOS mobile platforms, Mac OS, Unix, Solaris, Linux, AS/400, DOS, OS/2, BTOS/CTOS

Languages: SQL DDL/DML, Visual Studio 2K15,2K10/2K8/2K3 - Visual Basic.NET / 6.0, C#.NET, ASP.NET, ASP, C, C++, HTML, Java 2, Javascript, Windows Scripting, X++, Smalltalk, PDS 4GL, Cobol, Fortran, Pascal, Basic, Assembler

Databases: MS-SQL (2K12,2K8,2K5,2K,7,6.5), Oracle 7i, mySQL, DB2, dBase, Informix, CT-ISAM, MS Access

Software: ERP: MS Dynamics AX, JD Edwards, PDS Preferred; Productivity tools: MS-Office (Word, Excel, PowerPoint, Visio, Project), Google Apps, Office 365, Crystal Reports, MS-SSRS, MS Sharepoint; ETL/BI: MS-DTS/SSIS, I2, FTP

PROFESSIONAL EXPERIENCE

Confidential, Rutherfordton, NC

Information Systems Director

Responsibilities:

  • Coordinate and facilitate consultation wif key stakeholders to define business and systems requirements for new technology implementations.
  • Develop business case justifications and cost/benefit analyses for IT spending and capital project initiatives.
  • Ensure IT deliverables meet customer expectations wif respect to quality, timeliness and budget.
  • Life-cycle management for portfolio of IT project, facilitating integration and management of project teams and deliveries.
  • Lead strategic and operational planning of current and future information systems across the organization.
  • Ensure corporate strategic vision is communicated and understood by IT staff.
  • Responsible for IT staff management, development, continuous learning and performance.
  • Continuous improvement of key IT performance metrics that are monitored to achieve gains in business value, customer satisfaction, operational excellence and future sustainability.
  • Establish, execute and control the information technology annual operating and capital budgets.
  • Identify opportunities to take cost out of the business by use of technology, right-sizing IT footprint/support requirements and strategic partnerships.
  • Analyze, communicate and develop mitigation strategies for IT related risks to the organization, including disaster recovery contingencies, security breaches, data integrity and regulatory governance.
  • Keep current wif trends and issues in the IT industry, research new technologies that may be beneficial to organization.
  • Manage strategic relationships wif external partners.
  • Communicate IT initiatives to organization in lay terms wif respect to value to business and stakeholders.

Information Systems Director

Confidential

Responsibilities:

  • Led collaborative group effort to evolve programming standards and best practices.
  • Improved quality measured by reduction in rework trouble tickets.
  • Led ERP re-implementation from JD Edwards to Microsoft Dynamics AX, successfully improving the as-is system through business process re-engineering and delivering the best fit to-be system.
  • Designed and implemented corporate data warehouse to inform critical business decisions.
  • Improved supply chain execution through integration of manufacturing software in Ningbo, CN factory wif our ERP system.
  • Designed, developed and implemented CRM for 2,000+ sales force.
  • Designed and developed international PDM system for our New York design team, and our Hong Kong and Ningbo manufacturing partners.
  • Implemented and integrated retail management system for ten stores wif our ERP system.
  • Responsible for infrastructure design, implementation and continuous maintenance of first class eCommerce fashion site, confidential and related social/mobile integrations.
  • Changed culture of IT staff over time from competitive to collaborative.
  • Mentored members of staff to allow progression into positions of leadership.
  • Implemented structured project management approach.
  • Implemented structured business requirements elicitation approach.
  • Led PCI data/systems security initiative.
  • Reduced IT server footprint more than 50% through virtualization, consolidation and SaaS where appropriate - reducing hardware, licensing and support/maintenance costs.
  • Moved IT server footprint from in-house datacenter to datacenter in Charlotte, NC, providing infrastructure and resource savings while allowing for better systems access to global partners and improving uptime metrics.
  • Reduced hardware, licensing, support/maintenance costs by replacing desktops wif netTops where appropriate and implementing remote desktop applications.
  • Reduced risk by adding redundant internet connectivity while negotiating contracts to provide new services wifout an increase in cost.
  • Developed key relationships wif outside vendors.

Confidential, Raleigh, NC

Senior Consultant

Responsibilities:

  • Provide business analysis, software development, RDBMS design, networking, hardware, and 3 rd party software for wide range of companies in RTP including Underwriters’ Labs, Timco, Bespak, RF Microsystems.
  • Diverse national client base, developing and supporting custom software and database solutions for BTOS, Unix, DOS and Windows platforms.

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