Engineering Manager Resume Portland, OR - Hire IT People

SUMMARY

Detail oriented Engineering Management professional with more than 15 years' experience enabling organizations by building effective processes, teams, and tools for sustainable product quality. Strong software development foundation, reliable communication and team building skills.

TECHNICAL SKILLS

Quality Management tools: - HP Quality Center, Microsoft Test Manager, Bugzilla.
Automation Framework & Tools: - Smartbear TestComplete, Selenium, Cucumber, SoapUI, Fiddler, Postman.
Programming: - Java, C#, PowerShell, XML, VB Script, JavaScript, SQL scripting.
Continuous Integration: - Jenkins, TeamCity, MS Build.
Product Lifecycle Management: - Jira, Version One, Microsoft Visual Studio Team Services
Process methodologies: S caled A gile F ram e work(SAFE), Agile - Scrum, Kanban, Lean, Six Sigma, Test Driven Development(TDD), Behavior Driven Development
Engineering Management: - Release Planning, Budgeting and forecasting, Project Estimation, Technical recruitment, Career path development, SMART goals setting and Performance reviews, Hybrid (Onsite Offshore) Delivery model end-to-end Planning and execution.
Vendor Management: - Create and review documents - SOW, BSA, PO, RFP, SLA, Invoices, contract negotiation, Report to executive management on progress, Conflict prevention and resolution.

PROFESSIONAL EXPERIENCE

Engineering Manager

Confidential, Portland, OR

Responsibilities:

Streamlined quarterly releases by introducing release milestones, service pack release schedule and definitions of done.
Collaboratively worked with Marketing and Customer Success teams to create Customer training videos for product releases.
Revitalized the Beta release program by structuring the process to collect user feedback from early adopters of the Jet Professional product suite.
Invested time in the teams' growth by hiring and coaching 5 SDETs through setting SMART goals and periodic feedback.
Effectively customized TFS scrum templates by collecting KPI data, creating & maintaining KPI metrics dashboards for Build reliability, Release burndown, sprint burndown, Project health, Defect reduction, Test effectiveness and Test Automation progress

Quality Assurance and Quality Control

Confidential

Responsibilities:

Envisioned and iteratively implemented QC and QA processes and set quality KPI metrics throughout the product development lifecycle.
Transformed organization's quality goals by building a rich and sustainable test automation framework using PowerShell, Python and SmartBear TestComplete on Desktop and Azure environments .
Enriched the Jenkins C ontinuous I ntegration / C ontinuous D eployment platform with build verification test suites to certify builds and deployed them to sandbox environments periodically.
United developers, SDETs, product owners, UX designers and support engineers by spearheading a collaborative design approach for new features, service packs and mid-sprint product demonstrations.
Reduced the rate of incoming support tickets by 60% by motivating and empowering the team to adopt QA & QC practices throughout the release cycle - from design to deployment.
Improved test coverage to 40% by implementing a sustainable test Automation Framework.
Applauded for providing clarity to customers for critical hotfix releases by implementing a release schedule and delivering on a promised date 100% of the time.
Implemented CI/CD with Jenkins that executed 8000+ Unit tests and Automated BVTs to have a predictable build quality.

Manager

Confidential

Responsibilities:

Managed offshore and onsite teams of 13 engineers to deliver a large-scale SSAS patient medical record migration project to implement Obamacare on a Microsoft Dot Net platform.
Designed and implemented the data migration and validation scripts on SQL -SSIS and PowerShell platforms. Architected the test data generation scripts that mirrors real time data and complies with the HIPAA privacy act.
Published test metrics for client and internal stakeholders - Test coverage, Automation effectiveness, bug detection rate, Defects by feature / developer/status / phase.
Conducted test plan reviews, Automation code review, pair programming and bug scrubs. Periodically assessed team member performance and provided constructive feedback.
Maximized the ROI by delivering on time 100% using the offshore and onsite hybrid delivery model
Increased test automation coverage to 75% by implementing Continuous Testing in CI/CD process.