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Program Manager Resume

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Washington, DC

SUMMARY

  • Carried over 2 decades of consistent achievements in driving vision, innovation and execution of IT projects/programs; extensive experience in IT Strategy, Client relationship, Portfolio Mgmt aligned to corporate goals.
  • Has commendable leadership abilities in managing all phases of diverse technology projects from multi location and diverse cultures in Digital, Mobility, Cloud and Analytics space meeting triple constraints exceeding client expectations thru - out engagement.

TECHNICAL SKILLS

  • Methodologies: SDLC/Waterfall, Agile/Scrum, Continuous Improvement, CMM, Critical Path, Prototyping, Scorecards, SWOT, Cost - Benefit
  • Platforms: Windows, CICS, IMS, DB2, AWS, Oracle
  • Platforms: IBM Mainframe, .NET, Java, J2EE, MDM, Analytics, QA/Testing
  • Applications: MS Project, Visio, Remedy, IBM WebSphere, Predictive Analytics, Data Warehouse, Business Intelligence, CRM, SAP SharePt., Big Data Analytics, Client Server, Legacy Systems, SalesForce, Guidewire

PROFESSIONAL EXPERIENCE

Confidential, Washington DC

Program Manager

Responsibilities:

  • o Lead business and stakeholders requirement meetings to create project charter, Objectives, Business value, Scope based on high - level requirements o Closely worked with business unit leaders to develop project resourcing strategies to ensure optimum support for the course of the program o Lead architectural design, development, deployment, and technical teams spanned multiple technologies and disciplines. o Provided direction for medium to large sized projects concurrently in various stages of their lifecycle meeting triple constraints Cost- Scope-and Time o Prioritized programs and projects based on company objectives dealing with changing functional needs, resourcing, risk exposure, and interdependencies o Closely worked with Business partners to outline requirements; collaborated with Development - Testing & Deployment teams thru innovate ideas that lead to increased utilization and efficiency o Implemented project management best practices, and toolsets streamlined processes/procedures maximizing operational effectiveness o Focused on portfolio-program-project efficiency, business results, team-work, individual development, performance & systems thinking for the overall success o Closely monitored project schedules, milestones, budgets, communication, Change management, Risk analysis for timely correction and risk mitigation plan o Provided expert functional and technical support to integrate industry best practices, and recommendations to reduce risk while implementing new technologies, methods, and processes o Responsible for identifying problem areas in the current architecture, provide appropriate solutions by optimum utilization of current resources thereby providing cost savings o Chaired status meetings with leadership articulating program performance, budgeting, resource forecast, utilization, issues, risks, and accomplishments. o Effective coordination across multiple groups from release planning, status reporting, conflict resolution, and risk mitigation o Assisted teams to fill in gaps in adoption of Agile Scrum frameworks o Roll-out organizational testing initiatives in all projects managed and motivated cross functional teams to adopt & support testing org o Review and approve business requirements, solution design, test strategy, test plan, estimation, architecture, infrastructure design documents/diagrams, post production training plans and HOTS (Handover to Support) process o Project closing including Metrics collection, lessons learned, recommendations to PMO for future engagements o Mentoring team to achieve both personal & organizational goals

Environment: Java/J2ee, Angular JS, Oracle, MDM & Analytics, SharePoint, AWS Cloud, MS Office, Visio

Confidential, Charlottesville, VA

Program Manger

Responsibilities:

  • o Lead RFP to implement MDMframework & Analytics to integrate data from multiple sources o Closely worked with IT Stakeholders in finalizing scope, run weekly status meetings, monitor progress and bring in Change management processes wherever necessary o Established standards, implemented best practices ensuring that IT investment aligned to long term technology roadmap. o Project Planning and create project plan and tracking documents o Requirement Planning and prioritization, conduct workshops to understand current landscape and requirements o Functional Requirement gathering and feasibility analysis (Data Quality analysis, DQ Report preparation, Data Quality Rules finalization) o Conduct stakeholder meetings to review Interface identification, frequency of data feeds from Upstream and Downstream o Define Master Data governance strategy, sign - off from IT & Business on Master Data Governance requirement analysis and scoping o Lead activities related to Informatica MDM installation in DEV, QA and PROD environment o Closely work with QA / testing team for MDM installation in UAT environment o Plan Manage initial data load in UAT environment, Deployment of all tested components in UAT environment o Support UA TBusiness testers, defect analysis and defect verification in SIT environment o Assist client deployment team in MDM installation in Production environment o Provide and monitor support activities related to Deployment of all approved components in Production o Conduct retrospective sessions, document lessons learned, training material and knowledge sharing sessions, and sign-off o Acted as Single Point of contact, Project Governance, Dashboard, project tracking, chair meetings and run bi-weekly status mtg. with client leadership, resource management, team building & mentoring

Environment: MDM, Analytics, Share Point, Data Quality, Agile/Scrum

Confidential, Alexandria, VA

Technical Manager

Responsibilities:

  • o Held overall responsibility for the planning, executing, and sign - off o Ensured with IT stakeholders & Business that Scope is explicitly captured in charter o Analyzed risks, challenges customer should expect to encounter with projects, well documented in Statement of Work under Assumptions and Constraints, In-Scope and Out-of-Scope o Continued focus on project performance (EVM), Schedules, timelines, costfactors to minimize/avoid change request process and deliver with in budgets o Acted as Single Point of Contact for the identification, tracking, escalation, and resolution of issues o Developed Architecture Specification deliverables that map customer business reqs into complete information systems (technologies, processes and people) o Leveraged industry experience to address business challenges, technical standards and infrastructure related o Clarified project goals, priorities, deliverables with management and project sponsors o Led the Technical & QA/Testing team thru complete turnaround and revitalization, changing the perceived and actual values of the dept. o Accountable for maintaining integrity of scope, through Standard Change Management process o Proactively improved project timeline through parallel tasking, efficiently bring back schedules from delays setting up clear priorities with Development & Testing team o Ensure team members report project time spent in Time Manager/workday/ESA o Manage vendor relations related to the project through Vendor Management unit and by leading the project team through the procurement process o Responsibly manage project risk by ensuring project risk mgmt. process, project closeout is completed in line with PMO standards o Assist teams, maintained good relationship, mentoring and coaching throughout the engagement

Environment: Power Builder, Informix, .NET, SQL, Java/J2ee, MS Office, Visio

Confidential

Technical Manager

Responsibilities:

  • o Executed high budget and timed projects engagement meeting triple constraints (Scope - Time-Cost) o Understand future technology and operational trends in client organization, supported client business from inception to roll-out o Applied program/project mgmt. to define, plan, cost, resource, track ensuring the accomplishment of goals o Systematically gathered, assessed and applied critical technical, operational and organizational processes o Lead Infra Assessment, AWS data migration, roll-out within agreed time lines following multi-year maintenance support effort o Lead end-to-end ServiceNow implementation effort for Project Portfolio Management (PPM), Incident Management (IM), Problem Management (PM), Change Management (CM), Employee Self Service (ESS), Service Requests (SR), CMDB, Asset Management (AM), Release Management (RM) o Ensured timely completion of Project Deliverables, Business & Technical requirements, Architecture-Assurance-Screens, Solution- Approach, Detail-Design, Unit--System-Integration-Test-Plans, Smoke-Test-Plans, User-Acceptance-Test-Plans, SCM-Plans, Installation-and-Deployment-Plans, Operational-Installation- Guides, etc. as per client customized SDLC approach o Produced & implemented communications strategy, plan to effectively meet Stakeholder needs with timely distribution o Chaired status meetings with leadership articulating program performance, budgeting, resource forecast, utilization, issues, risks, and accomplishments. o Effective coordination across multiple groups from release planning, status reporting, conflict resolution, and risk mitigation o Project closing including Metrics collection, lessons learned, recommendations to PMO for future engagements o Mentoring team to achieve both personal & organizational goals

Environment: BI Reports, SAS-EG, SharePt, DWH, Java/J2ee, SQL, MS Office, Visio

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