Project Manager Resume Arlington, Va - Hire IT People

TECHNICAL SKILLS

Hardware: Apple Macintosh, Apple XServe, IBM pSeries servers, iOS devices, Android devices, Dell Servers, SUN Sparc Station (5, 10, 20), SUN Ultra (30, 60), SUN Ultra Enterprise 4500, SUN Netra T1, DEC Alpha (3000, 5000), Silicon Graphics (SGI) Onyx, CRAY J90, CRAY SV1, Cisco 1000, 2400, 3500, 7200 series routers/switches, Intel 460 Series switches, Supermicro, IBM SAN, NetApp devices, F5 load balancing devices, RF Uplink equipment, Ku band downlink equipment
Operating Systems: PC - DOS, Apple OS X, Apple OS (7, 8, 9, 9.2), Apple iOS, MS Windows (95, 98, XP, ME, Server 2008, 7, 8, 10), Linux (Ubuntu, Gentoo, Debian, RedHat, SlackWare), VMS, VMware VirtualCenter, UNIX (HP UX, SunOS 4, Solaris 7 & 8, AIX), Cisco CATos, Cisco IOS, Android (1.x, 2.x, 3.x)
Software: MS Office (Word, Excel, Powerpoint, Access), MS Project, MS Visio, MS
SharePoint: (2007 and 2010), Salesforce, Jira, Confluence, Hipchat, Bitbucket, ServiceDesk, Remedy, Clarity, ZenDesk, Zephyr, CAD for manipulation, Slack, Adobe Creative Suite, Crystal Reports, Oracle Portal, MS SQL, MetaSwitch (SS7 soft switching), WordPress, Drupal, Advantage CRM.

PROFESSIONAL EXPERIENCE

Project Manager/Systems Engineer

Confidential, Arlington, Va

Responsibilities:

Creating and maintaining project plans. Institution and population of roadmap data, linking it back to the product design and project deployment.
Identification of risks and planning for potential risk mitigation needs. Developing and deploying policies and procedures.
Import and integration of the data from the existing Trac system into the Atlassian Suite.
Migration of the development network from on - site racks to a Tier IV Data Center.
Initiate and monitor the procurement process to obtain devices and systems for the Research and Development team.
Budget preparation and compliance. Create and monitor staffing plans.
Maintenance of company website and certificate compliance.
Provide technical support for the Marketing, IT, and Research and Development teams as needed. Scrum management of the Hardware and Platform design teams.
Scrum management of the devops organization. Institution of and continued direction of Jira Service Desk.

Project Manager

Confidential, Baltimore MD

Responsibilities:

Created project plans, statements of work, proposals, closeout documents and other documentation while conducting management of affiliate facing and internal projects within the Agora organization.
Using Jira and Confluence, updated projects and documentation for the organization.
Delving into the functionality of Advantage, Middleware, Message Central, and Opium.
Assisting in data cleanup and integrity within the Atlassian Suite. Interfacing with affiliates, developers, and internal staff at Confidential .

Project Manager/Configuration Manager

Confidential, Washington DC

Responsibilities:

Designed and implemented personnel tracking systems for compliance with security training requirements and certifications.
Developed and managed tracking systems for software and certificate licensing, renewals, and registration using the front and back-end in Salesforce, OCTO's Quickbase, and the Atlassian suite of products.
Implemented and ensured proper procedures are followed in the on-boarding process.
Initiated configuration management program across development and operations.

IT Operations Manager/Systems Engineer

Confidential, Laurel MD

Responsibilities:

Orchestrated the core team within the start-up to deliver a product plan, documentation, and financial records. Forged and advocated customer and client relationships.
Authored the business plan, company patent applications, and client pitch decks.
Created and implemented the company's presence on Facebook, Twitter, LinkedIn.
Monitored brand and company ideas throughout product announcements.
Monitored for and maintained links to any and all publicity.
Composed monthly and weekly reporting to venture capital firms on the company's progress. Managed Fixed Price and IDIQ Projects within each of the overlapping phases of product design. Installed Atlassian instances on Debian Linux systems, created and implemented standard operating procedures (SOPs), bug tracking workflows, and customer tracking systems using the Atlassian Suite of products (Jira, Confluence, HipChat). Managed internal and external helpdesk issues and solutions using Jira and ZenDesk . Implemented the company network including wi-fi access points, coordination with vendors, configuration and installation of Cisco routers (3548) and switches.