SUMMARY

• Program Management & solution implementation in Operations and HR Benefits Outsourcing Domain. Excel in liaising between business and technical areas to achieve on - time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
• Agile experience by managing teh team with Agile principals.
• Managed multiple large-scale projects simultaneously following Agile methodology which included continuous interaction with Customers and teh internal technical teams.
• Responsible for hosting scrum ceremonies and provide Status update to all teh Stakeholders
• Used JIRA for sprint planning, creating User Story and tracking all teh related tasks.
• Responsible for planning, budgeting and execution of multiple projects.
• Business process development by identify and implementing process improvement projects.
• Implemented Automation solutions to improve Metrics after thorough analysis of data.
• Achieved 30% increased in Sales by defining new Process for business process handling.
• Fast learner who adapts quickly to change and eager to learn new methods and procedures.
• Consistently achieved top ranked performance in every position by bringing revenues and profits to new heights.
• Hands on experience in Front End technologies like HTML, JavaScript, CSS. Reporting tools like SQL, Power BI. Good knowledge in Testing Methodologies and Software Development Confidential Cycle.

TECHNICAL SKILLS

Languages/ Tools/Databases: SQL Server, Power BI, SharePoint, MS Project, JIIRA, ServiceNow, CMSVisual Studio, SSMS, HTML, JavascriptAngular,CSS

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Program Manager

Responsibilities:

• Participate in Business Requirements and Functional Requirements meetings, identify gaps in requirements and drive discussion around appropriate solutions.
• Represent team in all forums like reporting KPI’s using Power BI, prioritizing issues, dealing exceptions, action plans and Service Improvements.
• Involvement in Planning and readiness for planning and budgeting cycles, providing insight on opportunities to improve user experience and reduce Finance volumes.
• Managing business stakeholders and responsible for all business facing communication.
• Responsible for proactive initiation, management and support of any other Finance Digital Transformation/Modern Finance/Machine Learning/Improvement content and Reporting Projects.
• Generate reports and dashboards using Power BI to discuss progress of ongoing task in pipeline.
• Management of various security groups and develop quarterly business review meetings and materials.
• Participation in understanding of upcoming features and raise user impacting concerns before they are released to production.
• Managing projects and programs related to Modern Support solutions like BOTs.
• Discuss user challenges of existing tools supported by Microsoft Finance BI and co-ordinate with Partner team to create change requests to enhance teh tools.
• Maintain training processes flows and how to guides for Finance BI tools.
• Participate in SOX Audits and assist teh development and execution of ongoing compliance processes and controls.

Technical Business Analysis Engineer/Technical Program Manager

Confidential, Bellevue, WA

Responsibilities:

• Responsible for overseeing teh implementation of technical business projects for 5 major Projects Confidential @Work, RightOpt, Benefit Wallet, On-boarding, Multifactor Authentication for HR and Employee Benefits Administration Clients.
• Managed stakeholder interaction to develop High Level business requirements, prioritizing features, change requests, Sprint Planning and Sprint review meetings.
• Analyzing and reporting Project status to colleagues and leadership monthly, quarterly and annually.
• Reviewed and transformed business and User Story requirement documentation and created wire frames for stakeholder approval.
• Developed feature ideas into detailed specs work with designers to create Functional Prototype and mock-ups as per Business need.
• Managed a team of Engineers, QA, business Analysts to oversee successful delivery of product increments in high-pressure environments.
• Managed existing client base while developing new business ideas like product to redesign websites and adding Persona's to teh current website which resulted in 30% increase in sales number.
• Worked with teh QA Team to ensure teh release handled all teh critical issues for teh end client.
• Trained end-users in teh new functionality by both presentations and documentation.

Technical Lead

Confidential, Redmond, WA

Responsibilities:

• Led cross-functional teams of 10-15 employees to develop new features for Annual Enrollment Events in Benefit Enrollment and HR Services, debug issues to unblock daily builds, managed project schedule and coordinated project goals.
• Built new process management tool for Sales Team to help simplify teh request intake process for our clients saving 40% time in overall processing of a request.
• Developed working Prototype for our Sales team using HTML, CSS, JavaScript, Angular, SASS, LESS, Bootstrap which help teh team win business and showcase working demo of teh product to various key clients.
• Led a team of support Engineers to help and guide them in creating and maintain branding document for different Clients.
• Launched internal tech-talks to evangelize new technologies and build daily attendance for my team.
• Established and rolled out better development practices for teh team in order to improve productivity and product quality, including readability guidelines, timeline estimates, Agile methodology, "Hump Day Wednesdays" and regular triaging.

Front End Web Developer

Confidential

Responsibilities:

• Involved in End to End Development using wire frames and instructions from designers.
• Played key role for developing mobile pages, using Mobile First Concept by using teh markup from Desktop pages using Html, JavaScript, CSS3, JavaScript, jQuery.
• Started new process to design mobile sites based on Bootstrap.
• Involved in End to End Unit testing using automation scripts to minimize teh bug teh component created.
• Closely involved in monitoring issues with teh build and fixing them.
• Involved in creating design specification document and gathering requirement document from Business team across US and India.

Confidential

Web Developer

Responsibilities:

• End to End Module creation using CSL, Xml, Xslt, Cascading Style Sheet (CSS), jQuery by taking teh guidelines from wireframes and design documents.
• Worked on most of teh msn homepage/Channels.
• Closely worked with business team for requirement gathering and analysis about wat is possible in given timeline.
• Involved in Documentation and bug fixing of teh components which were already created.
• Worked on TFS for check in and build related activities like build dropping and testing of teh current build.
• Using Shuttle to handle and create feeds and schedule jobs for content management Confidential run time.
• Involve working in onsite-offshore model by leading teh offshore team and communicating as needed by teh onsite team members.