Project Manager Resume

SUMMARY

A skilled PMP with experience in positions across diverse business units including Process Consulting, Project Management, IT, Finance, Pricing and Operations.
Exhibits the ability to work with a wide variety constituents toward strategic objectives.
Success in a wide variety of roles: Process Consultant, Implementation Consultant, Project Manager, Application Analyst, Pricing Analyst, and Manager of Operations.
A diligent problem solver with a solid work ethic and thirst for knowledge.
Program Management Project Planning and Development Six Sigma Experience Strategic Planning and Assessment RFP development Process Documentation

TECHNICAL SKILLS

ITIL Certified. Microsoft Certified Excel Expert, MS PowerPoint, MS Word, MS Visio, MS Project, SharePoint 2013, EPC, Salesforce, Alloy, Team Foundation Server (TFS), Jira

PROFESSIONAL EXPERIENCE

Project Manager/Program Manager

Confidential

Responsibilities:

Accountable to project sponsor for leading the successful delivery of a project according to measures of scope, time, cost and quality
Assembles project teams, assigns individuals responsibilities, develops project schedules, and is responsible for determining and acquiring resources needed
Manage deliverable from all functional teams ensuring they meet the defined timeline
Accurately determine, assign, track and manage project tasks, activity, documentation and time information per internal standards
Develop detailed project plans and manage all implementation processes including resource allocation progress tracking, monitoring charge control process, testing, documenting, training and on time delivery within budget constraints
Effectively communicate with cross - functional teams and executives

Business Process Consultant

Confidential

Responsibilities:

Continuously improved core processes to most efficiently perform work, creating capacity and reducing waste to achieve the targeted efficiency metric goal
Partnered in strategic projects to design and develop effective processes that drive productivity and enhance financial performance
Developed training tools that provide consistent, standard training, fostering a consistent client experience
Mapped core processes end-to-end to increase visibility in process roles and relationships
Looked to innovate core processes to best leverage resources and provide maximum client value

Project Manager

Confidential

Responsibilities:

Successfully helped in the creation of new PMO in the organization
Created and executed project work plans and revised as appropriate to meet changing needs and requirements
Identified resources needed and assigned individual responsibilities
Managed day to day operational aspects of projects and scope
Effectively applied project management methodology and enforced project standards
Prepared for engagement reviews and quality assurance procedures
Ensured project documents were complete, current, and stored appropriately
Effectively lead, delegated, and managed without authority
Regularly presented status reports to steering and executive committees

Pricing Analyst

Confidential

Responsibilities:

Prepared timely, accurate, and compliant price proposals
Prepared and analyze RFP requirements including terms and conditions
Participated in pricing reviews with upper management to review pricing analysis and strategy
Analyzed price proposals for risk and profitability
Developed multiple types of pricing scenarios based on RFP requirements

Manager of Operations

Confidential

Responsibilities:

Managed overall customer experience, website navigation, website design and customer service for Ecommerce website
Hired, scheduled, and trained intern and managed on an ongoing basis
Managed multiple business units including Customer Service, Marketing, and IT
Leveraged systems and process redesign to drive continuous improvement in quality and efficiency
Worked with web developers in the creation of Ecommerce website and Interprise ERP back end
Headed the project management of several projects relating to the day to day operations