SUMMARY

• Technology leader with proven ability to carry out large and complex projects, while commanding the respect of team members, customers, and vendors.
• Problem solving, leadership, and communication skills are some of the qualities developed from experience as a technologist, administrator, manager, mentor, and customer relations representative, bilingual in several languages.
• Expertise in computer applications, systems configuration, hardware/software installation, project logistics, application integration and post - installation support.
• Cisco Channel Partner, attended Cisco Networking Academy; working on Cisco CCNA and CCNP Certifications tracks.
• Quick study able to easily grasp and put into application new concepts, methods and technologies.
• VMware vSphere 6.0: Install, Configure, Manage - VSICM60, HPe OneView, Cherwell Asset Management, CMDB, and HPe Asset Manager

TECHNICAL SKILLS

• Visio Basic Programming, Visio C++ Programming, Web page Design, UNIX Administration, Networking Client-Server Applications Windows Server.

PROFESSIONAL EXPERIENCE

Confidential

Datacenter Operations Project Manager

Responsibilities:

• Recruited to lead complex IT projects for this nationally ranked #1 orthopedic hospital in the country. Became the top project manager for the PMO office due to both of my projects being #1 and #2 in the Eclipse PPM leaderboard. Projects:
• Reconfiguration of 26 IDF closets (Budget: $130,000) - Managed the entire implementation for this 6-month project which included budget management, scheduling 10+ vendors, senior-level stakeholder management, and the coordination of desktop support teams to ensure a smooth transition and limited disruption to patient care.***This project was the #1 project of over 30 projects in the entire PMO office and was recognized by the CTO of HSS for being under budget and delivered earlier than needed. --Belaire Data Center Migration (Budget: $400,000) - Served as the lead project manager of this 15,000 sq.ft. new data center construction and equipment migration inside HSS. ***This project was the #2 project listed on the leaderboard within the PMO office.

Confidential

Senior Datacenter Engineer

Responsibilities:

• Builds, upgrades, configures provisions and installs servers from scratch spanning several different platforms and configurations.
• Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
• Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments
• Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
• Performs routine maintenance activities on customer server environments and assist in the planning of server environments.
• Clear understanding of storage principles including troubleshooting RAID technology and operating system disk management.
• Hardware includes. HPe servers, HPe c7000 Chassis for VMware environment, Cisco routers/switches/firewalls, EMC VMAX/Isilon/NS480/Centera/Celera, Isilon, VMAX All Flash, Pure Storage Frames. Bluecoat Proxy appliances, IBM, and Dell servers.
• Presently completed 90% of a 50 million dollar refresh of Network, Storage, and servers. Company process of moving a Super Cluster running EPIC for 6 hospitals and 250 Clinic in the Tri-State area.

Confidential

Systems Engineer

Responsibilities:

• Direct and manage project development from beginning to end
• Evaluated and responded to incoming sales leads and requests for technical support assistance
• Provided base level IT support to non-technical personnel within the business
• Identified and solved technical issues with a variety of diagnostic tools.
• Conducted research to address customer concerns
• Followed up with clients to ensure optimal customer satisfaction
• Assisted clients with system restorations of AS/400, Power Edge servers, HP/Dell Laptops, Cisco routers
• Assigned shift coverage during disaster recovery testing for five datacenters.

Confidential

Technical Support Specialist

Responsibilities:

• Provided expert technical service and support for an AS400 Data center, and seven networks with 1500+ end users
• Provided Tech support and configuration assistance all laptops, and desktop computers company wide.
• Supported the following software and OS: Win2k Pro, Win2k Server, WinXP Pro, Windows 95 Novell 4.11 Server, Lotus Notes, IBM I series for Windows, Microsoft Office, Funkware Proxy Master, Inoculate IT, Drive Image Software. Worked as a Free-Lance consultant for several Network integration projects for startup companies in the construction, and real estate industries. Projects included building of Win2K networks, along with applications, intranet, Internet connectivity, user training, and general support.

Confidential

Data Center Consulting

Responsibilities:

• Provided expert technical service and support for an AS400 Data center, and seven networks with 700+ end users. Serviced company clients and coordinated special projects including:
• Shiseido International Corporation - Directed AS/400 system operations. Conducted a security analysis of four major systems, installed JD Edwards software on 200+ user systems, mapped all network infrastructures, and prepared detailed requirements analysis of the company’s business contingency plan.
• Horizon Blue Cross - Migrated network architecture from Token Ring to Ethernet and documented all project milestones including driver installation, service pack upgrades, and deployment on 4,000 client workstations. Trained eight consultants and monitored the migration process.