SUMMARY

• A dedicated and motivated technology professional with over 35 years of IT experience in Program / Project Management, Service Delivery, System Development, Systems Integration, Technical Business Analyst, IT Consultant Services and Cyber Security remediation and transformation.
• Insurance industry knowledge - a licensed agent with experience in Property and Casualty, Life, Accident, Health.
• Possess strong leadership, organizational and analytical skills, as well as a proven track record in vendor and client relationships.

PROFESSIONAL EXPERIENCE

Confidential, Napa, CA

Program Manager

Responsibilities:

• Leading new Cloud Solution effort for the existing Financial Accounting System.
• Oversee RFI and RFP selections
• Driving new Cloud Solution with Oracle NetSuite
• Working with third party Integrator - Caravel
• Manage evaluation, documentation and validation of all Accounting processes that are unique to AUL.
• Prepare and deliver project status presentation for Steering Committee and Board of Directors
• Run project effort for an out- of- the- box solution prepaid credit card solution reward program for agents and dealers Nationwide
• Working with Assurant partner on data clean-up effort; so there is one a single source of truth

Confidential, Detroit, MI

IT Delivery Lead

Responsibilities:

• Lead PCI segmentation and remediation program and compliance processes for IPS & IT
• Request and review evidence provided for validation of compliance
• Coordinate remediation plan and facilitate communication and documentation
• Manage all IPS related projects

Confidential, OH

Lead Project Manager

Responsibilities:

• Managed project from scope through post-implementation review.
• Managed resources, project plan, project schedule, project tasks, budgets, proposals, requirements, reporting, designs, strategies, and issue resolution.
• Direct open and consistent communication between project team, senior management, PMO, and governance forums.
• Plan and direct the delivery of information to management and project teams on project plans, budgets, proposals, requirements, analysis, designs, strategies, recommendations, resolving barriers, tasks, and activities.

Confidential, Detroit, MI

Project Manager/Business Analyst

Responsibilities:

• Provide guidance and direction to the Confidential business teams to leverage new and existing technology solutions to meet their business objectives
• Establish strong working relationships with business teams and learn their business functions to serve as their advocate when interacting with IT
• Work directly with existing COTS applications and third party vendor on software and licenses purchases including assist in the implementation and support
• Flexible and skilled enough to serve in different roles to help ensure delivery of solutions

Confidential, Lansing MI

Business IT Project Manager

Responsibilities:

• Responsible for planning, scheduling, coordinating, organizing and leading small and large business and technical projects in areas such as infrastructure, telecommunication, information systems, systems analysis and system development
• Works closely with the project team to plan, direct and coordinate projects from the contract/ proposal initiation to final operational stage.
• Monitor, develop reports, and collaborate on resolving key issues, problems, approaches, performance metrics and resources required, and revises as appropriate to meet changing needs and requirements.
• Creates, manages, and tracks project schedules, including % complete, estimate to complete, dependencies, deadlines, and other information that may impact delivery or quality of project

Confidential, Scottsdale, AZ

Technical Senior Project Manager

Responsibilities:

• Managed the initiation to launch for the Oracle EBS R12.2 Upgrade and the successful execution of the overall program
• Consults with, advises and directs cross-functional teams to define, launch, and drive large, complex strategic business initiatives through entire project life cycle.
• Identified and communicated improvement recommendations and lead the execution of those initiatives with third party partner Sierra - Cedar
• Successfully outlined and developed the R12 Upgrade Business Continuity plan for the business 4-day outage window
• Completed the project implementation with virtually no disruption to the internal or external business user community

Confidential, Detroit, Michigan

Technical Project Manager

Responsibilities:

• Manage and monitor all project work streams. Exercise strong leadership and interpersonal skills to foster and maintain positive team dynamics and motivate the team to deliver its goals and objectives, on time and within budget and will work to resolve and manage conflicts
• Manage execution of cross-functional plans and track the progress of activities
• Implemented best practices to project teams ; foster continuous improvement by providing knowledge, experience exchange
• Sell and cross-sell insurance relating to - Property and Casualty, Commercial, Health, Life and Accident, while identifying new opportunities within the book of business.
• Manage the acquisition and retention of long term, profitable customer for the agency by handling marketing programs as well as lead. Acquisition and lead conversion. Responsible for the internal and external perception of the company as well as the creation and preservation of customers. Provide education to the clients and prospects as to possible solutions to customer needs.