SUMMARY

• Top performing Project Manager leading project teams of analysts, architects, developers, and third party vendors in delivery of high quality software applications upgrades, Infrastructure, network implementations, system migrations and platform consolidations projects.
• Manages large and complex projects while maintaining high team morale and energy.
• Detail oriented with demonstrated leadership in utilizing SDLC, Waterfall, Agile and other iterative and development methodologies.
• Proven experience with leading all phases of system development and testing efforts.
• Collaborative communicator continually focused on building relationships and promoting synergy within project teams and across functional lines and global units to drive quality project deliverables, ensure adherence to project budget and schedule, and to create innovative and comprehensive solutions to business challenges.

AREAS OF EXPERTISE

• Strategic Planning & Forecasting
• Business Analysis, Process Documentation
• Systems Analysis, Design Documentation
• Performance Reporting, Dashboards
• Team Training & Leadership
• Project Management, Risk Analysis
• Oracle, Oracle Data Visualization
• NET Framework
• Crystal Reports
• Dash Boards: PRISM, 360, Quick Base, Plainview
• Test Management, UAT, Mercury Quality Center, Test Director,
• MS Office Suite, MS Project, MS Visio
• Issue Tracking, ClearQuest

PROFESSIONAL EXPERIENCE

Confidential, Richardson TX

Project Manager

Responsibilities:

• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No - Go reviews
• Responsible for functional requirement, user acceptance testing, project planning, project scope, project life cycle, work plan, business process and best practice documents.
• Manage development teams through all phases of the software development lifecycle.
• Extensive experience in Confidential &T Tech Dev’s multi-vendor environment, onshore / offshore resources, and cross-functional teams (client program office, Care, Product, ITO, enterprise architecture, network).
• Extensive experience in managing executive communications, tracking project financials, monitoring budget utilization, maximizing finances while containing expenditures.
• Processes: TDUP, Confidential &T’s financial process. Tools: PRISM, MS Excel, MS Project, MS PowerPoint.
• Supported IT work for migration of legacy Systems to updated platforms
• Updated project Schedules in PRISM and Clarity as well tracked entered time reporting.
• Conducted walkthroughs utilizing the ITIL (Information Technology Infrastructure Library) SDLC methodology with IUP and both Agile/Waterfall methodology.

Environment: .NET, MS Project, MS Visio, SQL, SDLC, Agile/Waterfall

Confidential, Plano Texas

Project Manager

Responsibilities:

• The enhancement to DPI, Triad and Serviceman reduced FTE by one and decreased expenses by $100,000. Customers were not impacted by this enhancement. This request was necessary to remain in completion Analyze/mitigate risk factors, manage scope, and manage budget and resources across functional teams.
• Provide leadership and strategy for efficient issue resolutions.
• Create status for the purpose of reporting to upper management and executives
• Work with testing team utilizing Quality Center to update risks and issues associated with the project.
• Research issues, propose and assist in design of solutions based upon root cause determination and the needs and priorities of the business partners.
• Responsible for capturing incoming escalated issues and coordination and allocation of issues to team for problem analysis.
• Worked closely with release management for reporting to all groups to ensure all roadblocks are removed to allow the release to smooth and communicate with team members and all responsible departments. Responsible for functional requirement, user acceptance testing, project planning, project scope, project life cycle, work plan, business process and best practice documents
• Responsible for capturing incoming escalated issues and coordination and allocation of issues to team for problem analysis.
• Undertakes preliminary analyses of business requirements and sue this information to scope projects (project boundaries and scale).
• Responsible for functional requirement, user acceptance testing, project planning, project scope, project life cycle.

Environment: Planview was utilized to manage projects plans, financial and status reporting. SDLC Waterfall

Confidential, Austin TX

Project Manager

Responsibilities:

• Worked with the Feature Set manager, Product Managers, Solutions Architecture and TSM also lead Scrum teams to include Development teams, UAT coordinators and test teams.
• Manage and maintain all project documents
• Worked as a Scrum Master managing all projects utilizing the Agile Methodology
• Facilitate internal and external client resource meetings to discuss project requirements, assess and plan development efforts deliverables and approvals
• Analyze/mitigate risk factors, manage scope, budget and resources across functional teams
• Work with various resources and client globally
• Responsible for securing sign-off on deliverables from Lead Development Directors, System Analyst, Client, Users and /or Solution Architecture.
• Provide leadership and strategy for efficient issue resolutions.
• Provided status reports to upper management on projects.

Environment: MS Project, Clarity, as well as other dashboard tracking and reporting systems

Confidential, Richardson TX

Project Manager

Responsibilities:

• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Responsible for functional requirement, user acceptance testing, project planning, project scope, project life cycle, work plan, business process and best practice documents.
• Support IT work for migration of the (uDAS) User, Data, Applications, System from Unix to Linux servers which will be running on x86 commodity hardware.
• Updated project Schedules in PRISM and Clarity as well tracked entered time reporting.
• Responsible for tracking defects while finding resolutions and work around.
• Conducted formal walk-through of System Requirements use cases and/or High Level Approach
• Conducted walkthroughs utilizing the ITIL (Information Technology Infrastructure Library) SDLC methodology with IUP.
• Responsible for project spreads and budget for my projects.
• Responsible for securing sign-off on deliverables from Lead Development Directors, System Analyst, Client, Users and /or Solution Architecture.
• Conducted training sessions on processes for the CSI billing system
• Secured General Design, High Level Approach Sign-Off, Requested LOE’S and Submit LOE’s to client.
• Conducted Detailed Technical Design walk through.
• Secured Detailed Design, Interface Control Documents.
• Produced reports on status of deliverable dates, risk factors for both management and for cross functional teams.

Environment: MSProject, PRISM, One Tool

Confidential, Richardson TX

Project Coordinator

Responsibilities:

• Produced reports on status of deliverable dates, risk factors for both management and for cross functional teams.
• Testing Tools: Mercury Quality Center Test Director
• Development and maintain project schedule throughout project
• Set-up project document repository within the guidelines of departmental methodology and standards
• Facilitate documentation Confidential q quality standards to pass NAIC / MAR audits
• Scheduling and setting-up meetings
• Documenting and disseminating meeting minutes (notes) to project team
• Preparation of presentations and/or meeting materials
• Assist and Follow-up with preparation of project artifacts
• Coordinate and document the accurate approvals needed for project artifacts and lifecycle phases
• Coordinate the preparation of financial forecast
• Manage and follow-up with project team members on ETCs ( Estimates to Complete)
• Manage and develop issues, risk logs and follow - up on action items
• Spear Head meetings as requested by Project Manager
• Assist and develop weekly status reports
• Create schedules in Clarity/Open Workbench (OWB)
• Post and main documents in Lotus Notes Team room (document repository)
• Utilize Microsoft Office (especially Word, Excel, and PowerPoint)
• Perform email creation in Lotus Notes
• Utilize the SDM process to obtain sign-off and deliver projects

Environment: MSProject, Clarity, Lostus Notes

Confidential, Dallas, Texas

Project Coordinator Non SAP Integration

Responsibilities:

• Coordinate with key stakeholders to validate and baseline scope
• Collaborate with HP Team to document any key tasks and activities required for each touch point around SAP People Finance AirTran Integration Project
• Prepare Document key Data Requirements in SAP to support UAT Testing
• Coordinate and UAT testing
• UAT Testing consisted of devising the data that would be tested by user groups
• Entered data for reporting of systems utilized by both AirTran and Southwest airline employees
• Set-up PMO in SWA Project Central
• Contribute to Weekly Status Report to be included into the overall Program Status Report
• Capture and Manage Project issues and Risks using Quickbase
• Manage project updates and reporting utilizing Quickbase as well provided reports and managed risk and issues on the project.
• Performed Defect management in Quality Center
• Proactively resolve open issues, and escalate critical issues/risks to the Program Team.

Environment Quickbase to manage defects, SAP to enter requirements for HR Benefits, Mercury Quality Center