Sr. Project Manager Resume Atlanta, GA - Hire IT People

SUMMARY

S olutions focused Consulting Manager and Certified Project Manager offering 19 years in the enhancement of enterprise technologies, software solutions, and project methodologies.
Breadth of experience spans determining and documenting requirements from business units, managing the project lifecycle, implementing software, and QA/quality assurance tests to achieve a common design approach to process improvement

AREAS OF EXPERTISE

TECHNICAL SKILLS

Microsoft Visio, Microsoft Project, 2010
Clarify CRM, Oracle, WFM, IVR, CTI, SharePoint, Adobe Analytics, Google Analytics, Confluence, Jira, Rally

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Project Manager

Responsibilities:

Oversee multiple Agile projects across all phases of development
Monitor workflow and make timeline adjustments as needed
Collaborate with development to coordinate project releases and sprints
Report on project status, keeping all stakeholders apprised of status changes
Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
Work closely with project owner in backlog management and continuous delivery of features

Confidential, Atlanta, GA

Consulting Manager

Responsibilities:

Designed and implemented a new SAAS application allowing project managers to schedule and coordinate the field technicians time and resources
Facilitated Agile/Scrum stand ups, sprint reviews and sprint retrospectives
Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
Oversaw coordination of the partners and working groups engaged in project work
Provided exceptional clients relations support with clear communication and timely projects status updates
Suggested measures for enhancements of monitoring systems
Directed development teams from project initiation through the delivery of final product

Confidential, Atlanta, GA

Sr. Business Analyst/Project Manager

Responsibilities:

Wrote requirements and user stories for a CRM ecommerce marketing campaign resulting in increasing interest of the promotion by 75%
Wrote user stories for end to end native iOS application for fortune ten company resulting in a new and improved experience for the customer and increasing download of application by 50%
Facilitated AGILE grooming sessions and workshops to capture complete and meaningful use cases
Maintained a backlog documenting all user stories and acceptance criteria

Confidential, Alpharetta, GA

Project Manager/Business Analyst - Team Lead

Responsibilities:

Managed communications with the Business Customer regarding all requirements related to CRM security, CRM enhancements, and application integration projects
Established a new process allowing the team seamlessly from the current waterfall approach to a new Kanban system
Grew team from three to seven increasing efficiency and profitability of a maturing application
Reviewed and edited all system and business requirement documents

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

Managed a million-dollar services project to provide customized software image, hardware specifications, and helpdesk services for laptops and tablets at the Home Depot
Managed ten-million-dollar printer installation project for over 500 customer sites throughout the United States for GMAC Mortgage
Managed four-million-dollar printer implementation project to add over two thousand printers to the customer and HP database for Nestle