SUMMARY

• Over 12 years of progressive experience in teh field of Information technology.
• 8+ years of expertise as a Scrum Master across multiple federal/commercial engagements leading development teams in an Agile - SCRUM SAFe methodology.
• 5+ years of experience as QA manager experience leading onshore/offshore teams.
• Hands on experience wif test case creation, execution, automation wif expertise in test automation/ open source tool(s) wif JIRA, Selenium and QTP, Qtest
• Strong experience wif testing products wif contemporary technology .Net, SQL, XML, web services, SOAP UI, Biztalk, Business Objects.
• Expertise in testing Web applications wif comprehensive noledge of browsers and user interface testing techniques (PC and Mac).
• Expertise in ADA Compliance testing, Security testing, Vulnerability & Penetration testing.
• Hands on experience wif SQL Server Integration Services (SSIS) & other ETL Tools
• Demonstrated ability to support COTS testing
• Extensive experience in Requirements gathering including gap analysis and facilitation
• Familiarity wif AEM (Adobe Experience Manager), a comprehensive content management solution, used to build websites and all their complementary applications, including mobile apps, paperless forms and online communities
• Sound understanding of AWS cloud management infrastructure components
• Extensive experience wif E-commerce testing for websites & mobile applications.
• Strong leadership skills wif a can get it done attitude.
• Self-starter wif strong focus on quality and process improvement.
• Willing to take ownership & follow through on deployment, troubleshooting & ongoing maintenance of applications in all environments.
• Highly motivated team player wif demonstrated innovative thinking and a keen ability to prioritize and accomplish key efforts in a dynamic business environment.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/ Project Manager

Responsibilities:

• Supported migration and consolidation of Amtrak Guest Rewards (“AGR”) features and functionality to Amtrak.com via AEM (Adobe Experience Manager).
• Supported Dev Team and QA Team as Scrum Master, conducted all sprint ceremonies including daily scrum calls, Sprint Retrospective & Backlog Grooming.
• Mentored team members on Agile/Scrum methodology.
• Monitored Project/Release schedules per client requirements
• Supported QA team in documenting test strategy & test plan to cover end to end testing activities to cover a wide range of functional and non-functional requirements through sprint testing, system testing regression, integration, and UAT
• Co-ordinated tasks & deliverables wif various on-site & off-site resources in an iterative (agile) project environment along wif hands on contribution towards validating AEM components & application functionality.

Confidential

Scrum Master/QA Lead/Process Improvement Specialist

Responsibilities:

• Supported Team Yellow as Scrum Master, conducted all sprint ceremonies including daily scrum calls, Sprint Retrospective & Backlog Grooming.
• Worked wif peer scrum masters to identify process improvements in scrum of scrum calls.
• Supported QA team in Team Lead Capacity assisting wif Task assignments & resource allocation to sprint & non sprint related work
• Developed & presented various documents like QA Team Charter, Process Document to teh Management Team & QA team.
• Conducted Sprint Touch point meetings wif team members to assist them develop through test cases including negative & boundary analysis & validation of acceptance criteria
• Contributed as an individual contributor while performing sprint testing tasks & also smoke/regression testing tasks as assigned.

Confidential

Process improvement specialist

Responsibilities:

• Supported process improvement effort for Confidential application development team along wif QPI team members
• Facilitated meetings wif technical teams to gather information to document as is process.
• Created process audit checklists & provided process improvement recommendations to teh project management team

Confidential

QA Manager

Responsibilities:

• Led QA team during sprint testing & smoke testing of EST application across multiple environments
• Led wif 508 requirements gathering effort & verified teh implementation through testing efforts.
• Mentored new hires & team members wif EST functionality & agile methodology.
• Assisted teh project management team wif task management & co-ordination efforts across cross functional teams.

Confidential

Scrum Master

Responsibilities:

• Collaborated wif Confidential Product Owners to create and groom user stories; make sure teh user stories are completed wif clearly defined acceptance criteria and are ready to be added to teh sprint backlog.
• Worked closely wif Confidential Product Owners in prioritizing and managing teh product backlog that aligns wif teh overall product vision and drives project releases.
• Managed releases using Rally through release planning, sprint planning, daily scrum, sprint review and sprint retrospective meetings.
• Worked closely wif USPTO OCIO management to make sure teh risks and challenges associated wif teh Confidential efforts are communicated in a timely manner.
• Developed SME expertise on teh project to promote increased business understanding of teh workflow processes and business needs.

Confidential

QA Manager

Responsibilities:

• Lead teh VDC-HIM QA team, prepared & implemented Test Strategy through discovery process wif different Application Development Organizations
• Established QA team & distributed teh workloads across teh team members.
• Conducted periodic reviews of teh training material & overall QA process.
• Created LOE’s for QA tasks & provided Status reports & QA metrics to teh management.

Confidential

Senior QA analyst / QA Lead

Environment: Windows, .NET, SQL server 2008, Quality center, QTP, Load runner, Fitnesse, JIRA, Agile Accelerator, Web services, BizTalk, SOAP UI, XML, ETL, Visio

Responsibilities:

• Updating Non-auth customers: Implemented contact strategy to inform customers to provide authorization & other missing information.
• Capital one e-commerce migration
• BACCIM: Customer Information Management Worked on Customer Information Management system where teh customers are deduped based on PANs & party ids(Unique Ids) associated wif teh account.
• Bank of America Privacy Assist Complete (BACPAC) Worked on teh highest tier product of Privacy assist umbrella wif features like 3 Bureau Credit Monitoring & Alerts, Quarterly Credit Update, Credit Scores, Credit Analyzer, Identity Theft Insurance, Zone Alarm, Internet Surveillance and Public Records monitoring.
• BAMS: Worked on integration of INTX billing systems wif bank’s own payment processor.
• IBTM: Facilitated file transfer between Bank’s Inbound Telemarketing vendors & Confidential Inc.
• Define Test strategy, testing scope LOEs & manage deliverables schedule.
• Lead Defect Management process in Functional, System, Integration, and Regression test process.
• Provide LOE assessing teh testing scope & determine resource allocation
• Lead UAT testing efforts wif external & internal users.
• Conduct Release Readiness Review & validate all releases.
• Provide input towards GO/NO Go decisions & release recommendations.
• Work collaboratively wif development, business and other cross functional teams to develop use cases to ensure thorough test coverage for each module/functionality.
• Troubleshoot & resolve issues, mange risks and formulate risk mitigation strategy
• Communicate wif third party vendors to resolve issues wif Software installation & Licenses, data validation and verification etc.
• Lead and mentor QA team members across multiple concurrent projects.
• Assist teh QA team to deploy applications in test environments.
• Monitor and maintain QA environments.
• Assisting management team in conducting interviews for open QA positions.
• Identify ways to use test automation to increase testing efficiency. Help test engineers in developing and testing scripts needed to support automation.