SUMMARY

• Over 6 years of professional experience as a business analyst being involved in domains such as bankinge - commerce, telecommunication and state government with hands on experience of projects consisting of web-based applications, mobile banking, reporting systems, and system integrations.
• Qualified professional with over 6 years of experience in planning, analyzing, designing and re-engineering business processes in financial industry.
• Experienced in Software Development Life cycles (SDLC), Business Process Modeling (BPM) and in various software development methodologies Waterfall, Agile and SCRUM.
• Extensive experience in producing documents like High Level Vision Scope Document (HLVS), Business Requirements Document (BRD), Functional Requirements Specifications (FRS) and creating Requirement Traceability Matrix (RTM).
• Strong ability to combine technical knowledge, coordination and interpersonal skills.
• Good communication and assisting capabilities in conducting interviews with clients, surveys and Joint Application Development (JAD)&Joint Application Requirements (JAR) session for understanding of the business process.
• Knowledge and experience with multiple analysis techniques including Gap Analysis, Cost/Benefit Analysis, Trend Analysis, Impact Analysis, Feasibility analysis, and SWOT Analysis.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and document them using Microsoft Visio and Visual Paradigm.
• Experience in defining test cases, creating test scripts and conducting User Acceptance Testing (UAT).
• Experience working on SharePoint, JIRA, Confluence, Team Foundation Server, Bugzilla, Change Point.
• Involved in Change Management and working with Change Review Boards.
• Experienced in performing load and performance testing tool.
• Extensive experience in designing Test Cases, Test Scenarios, Test Scripts and Test reports of manual and automated tests.
• Experience in unit testing, functional testing, user acceptance testing, integration testing, system testing, performance testing, sanity testing, exception testing, compatibility testing & security testing of client/server and web-based applications.
• Excellent communication skills (written and verbal), ability to proactively build relationships with other team members and interact with Business Units and all levels of Management within the organization.
• Self-motivated Leader possessing cross-functional and multitasking capabilities working across various large-scale projects assisting strategic planning and sales teams in coordination with the Technology units.
• Outstanding Analytical skills, Technical skills to understand the business process, and Functionality requirements and to translate them to system requirement specifications.
• Well organized, self-motivated, responsible and experienced with working in high stress environments, detail oriented and able to multi-task.
• Worked as a Jr. Project Manager for several projects. Effectively performed project budgeting and project leader duties, actively overlooking, resource utilization and allocations, monitoring the critical deliverables and milestones across initiatives.

TECHNICAL SKILLS

• Operating Systems: Windows version, UNIX, MAC.
• Project Management: MS Project, MS SharePoint.
• Database: Microsoft Access, MySQL.
• Business Modeling/ Workflow: Rational Rose, MS Visio, MS Office.
• Programming Languages: C, C++, CSS and HTML.
• Requirement Tracking Tools: Rational Requisite Pro
• Methodologies: Waterfall, Agile (Scrum, XP)
• Desktop Tools: MS Word, MS Excel, MS PowerPoint.
• Domain Knowledge of: Banking, Mortgage, Financial Services, Telecommunications.
• Defect Tracking Tools: JIRA, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, Piscataway, New Jersey

Scrum Master/ Performance Test Engineer

Responsibilities:

• Served as a Scrum Master for Peoplesoft Interview Scheduler project and performed functional testing. Worked on several projects for the intranet and conducted performance tests using HP LoadRunner and VuGen.
• Gathered business requirements through AGILE Methodology through interviews, sessions and observations and created the EPIC / USER Stories for integration.
• Conducted project kickoff meetings and solution meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Worked closely with development and Testing Team to iteratively implement and deliver functional modules throughout the duration of the project.
• Worked with testing team to finalize confirmation criteria to make sure all scenarios are covered.
• Wrote acceptance criteria for ETL developers and tested their task in Development environment and QA environment.
• Involved in Steering Committee Meetings every week for the important decisions.
• Facilitated customer meetings and Business design walkthroughs data definition and GUI design. Prepared Process Mapping Documents for showcasing End to End Architecture.
• Implemented process flows for integration with different banks for payment processing.
• Responsible for Creation of EPIC, Elaboration of User Stories, Submission of Acceptance Criteria’s & Presentation in Showcase as per AGILE Methodology
• Supported business users in training, QA sessions & post-production issues.
• Responsible for process mapping for integrating the legacy-based system into the fusion application.

Environment: Agile, SAFe, Microsoft Office Suite, Confluence, Jira, Microsoft Access, Excel, VB.Net, HP LoadRunner, HP VuGen, Java.

Confidential, Cleveland, Ohio

Sr. Business Analyst

Responsibilities:

• Successfully implement business team deliverables throughout the SDLC process for the application. Supported activities of defining Project Definition, Business Requirements Definition, Functional Design Review, User Feedback Sessions and Iterations, Testing, Deployment and Support.
• Understanding Intra-day memo posting and financial accounting to innovate solutions and provided efficiencies in support of the LOBs and other partners.
• Regularly meet with the user community to capture, validate and refine user stories and requirements.
• Communicate and collaborate with internal project and application partners, including developers, quality assurance, project managers, risk managers, and end users.
• Manage and resolve issues associated with the software and project business deliverables, design conflicts and change management.
• Prepared Business Process Models that includes modeling of all the activities of business from conceptual to procedural level.
• Provide a positive experience to end users by providing application expertise to first level support and end users post-escalation.
• Gather, document, prioritize, and communicate comprehensive requirements, use cases, and process flows.
• Ensure the design, build and test phases appropriately incorporate the documented requirements, process flows, and use cases.
• Managed the planning, onboarding and allocation of resources across projects using MS project to maximize their utilization considering their role during different phases of the software development.
• Experience in creating Pivot Tables on Excel.

Environment: Visual Studio .NET 2008, .NET Framework 3.5 & 4.0, WCF, ASP.Net MVC, Power BI, SAFe, Office 365, Dynamics CRM, ADO.Net Entity Framework, SSRS, SQL Server 2008, JIRA, Confluence, AWS, SharePoint.

Confidential, Lansing, MI

Sr. Business Analyst

Responsibilities:

• Gathered requirements from key stakeholders, customers and subject matter experts to define the scope and requirements of the system.
• Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified quality and time.
• Defined the context of the system by creating various use cases Developed system requirements specifications encompassing Functional and Non-Functional requirements.
• COTS evaluation and implementation for reporting tool, that resulted in choosing Business Objects.
• Analyzed data integration strategies to customize simultaneous analysis of data from new and old environments.
• Created and transformed business requirements into functional requirements using agile methodology and designed business models using UML diagrams, activity diagrams, mockups, prototypes.
• Conducted JAD sessions, functional walkthroughs, User Acceptance Testing (UAT), worked along with developers and Quality Assurance team.
• Working with SME's and other stakeholder teams on requirements gathering to write the business requirements, epics, and user stories, functional and nonfunctional requirements.
• Working with front, middle and back office to gather new business requirements.
• Researched, analyzed market trends and contributed in defining the scope of the project and defined functional specifications, ensured this followed regulatory bodies.

Environment: SDLC (Scrum-Agile, SAFe), Power Builder, Power BI, JIRA, Azure, Web APIs, UAT, UML, SQL, MS Word, MS EXCEL, MS PowerPoint, MS Visio.