SUMMARY

• Experienced Project and Program Manager with a demonstrated history of working in the financial services industry.
• Skilled in IT Infrastructure deployment, Datacenter Operations, IT Strategy, Storage Area Network (SAN), NetBackup, Oracle Database, IT sourcing, Procurement, and Servers configurations.
• Strong program and project management professional with PMP certification and a BSc in Computer Science.

TECHNICAL SKILLS

• PMBOK, SCRUM and Agile Methodologies, Microsoft Word, PowerPoint, Excel, Access, Project, Outlook, Visio, and HTML. Also proficient in the use of applications such as Clarity, ePurchase, ITSM, SharePoint, EURC, MyCompute, TCRS, Virtual Tech, Procure to Pay (P2P), TAS, and Aperture Vista.

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Project Manager

Responsibilities:

• Project Manager and Program Lead, responsible for Network Bandwidth deployment and upgrade, as well as technology hardware installation at JPMC branch location across the US.
• Managed Over $62 Million in program budget and finances. Developed Business cases to secure funding for projects. Responsible for reviewing and approving Vendor Professional Services invoices, and purchase requisitions
• Successfully deployed Wi - Fi and Cellular backup capabilities to 3800+ branches, helping the firm meets its top LOB milestone in 2018.
• Track all disconnection activities for T1s, DS3, OC3 and SwE networks savings associated with the Program. This resulted in over $4M cumulative savings in 2018, and on track for over $16M savings for 2019
• Completed the build of new infrastructure environment for Delphix application, providing secure database masking solution to the firm.
• Successfully planned and executed the installation of Headend routers to the data center, which increased significantly, the number IP addresses available for network use.

Confidential

Project Manager and Infrastructure Specialist

Responsibilities:

• Project Manager responsible for multiple Infrastructure delivery for Tech Refresh projects, to support multiple Confidential sub-LOBs, and the remediation of vulnerabilities and breaks, using SCRUM and Agile Methodologies.
• Completed ECCS Unified IP v7.3 upgrade project, delivering 151 servers across four datacenters. Coordinated efforts across Confidential and Confidential teams to design and build out a unique “vMotion disabled” VSI-D server environment, since the solution is not available within Confidential standard offering. Completed storage augmentation for 112 servers.
• Completed ECCS MB Campaign Management Conversion Project by delivering infrastructure to support the ECCS MB Campaign Management Conversion. My timely delivery of this infrastructure helped in meeting the project goal of avoiding $4MM in license agreement and fees.
• Completed the Oracle Standard Maintenance project, which upgraded older version of Oracle database one 128 servers to the current supported version. This project mitigated significant risk to the firm reducing maintenance cost.
• Prevented network access restriction for more than 36000 devices by working with Application Development team to develop a script, which updated their inventory records in the appropriate JPMC inventory databases.
• Lead daily team standup to review book of work and JIRA board.

Confidential

Project and Program Manager

Responsibilities:

• 602-Project Associate running $41.6MM Backup Program. Lead and mentors other Project Managers on the Backup Program.
• Installed 10.5PB of new backup capacity infrastructure consisting of 32-new Data Domains, 30-Master/Media Servers, 24-Disk Shelves, 24-Tape Drives, & 4-new Veritas frames in 2016
• Refreshed 63.5PB of backup capacity infrastructure consisting of 22-New TSM Servers, 14-new Tape Libraries Frames, & 8-Tape Library frames expanded; 314-TSM clients & 20-storage migrated
• Managed Info1 Storage Consolidations project as cross-skills assignment; installed 4-new VMAX3 frames (1.2PB); Migrated 782 devices. Specifically requested by LOB to manage other migrations.
• Completed the integration of the Backup Program into the Confidential Supply Chain Organization (SCO), thereby streamlining the Backup capacity delivery process, and deducing delivery schedules by more that 8 weeks.
• Very active and a leader in the Columbus Confidential PM community; one of the leaders in the quarterly peer-to-peer training. Assisted in the planning of Columbus TechFest, Rules of the Road Flash mob, and Hackathon.

Confidential, Columbus, OH

Contractor / Project Manager

Responsibilities:

• Lead JPMC Global Technology Infrastructure’s 2014 Cluster Exit Program, by working with multiple lines of business to plan and execute disposition of Configuration Items identified as part of the program
• Facilitate discussions and collaboration between Application Development teams, LOB Project Managers and the migrations team to complete virtual-to virtual migration
• Increased the cluster exit completion rate by more than 10% my implementing a scope clean-up exercise
• Successfully completed Oracle Solaris Consolidation projects, which consolidated 987 physical servers into 54, yielding a cost savings of $8.2MM over five years to JPMC
• Produce weekly and monthly program scorecard for Management
• Successfully delivered PSI MCC D7 domain build on schedule.

Confidentia, Rutherford, NJ

Assistant Vice President / Infrastructure Senior Systems Analyst

Responsibilities:

• Managed several concurrent installation projects and day-to-day operations for the Datacenter. Maintained a 99.77% for meeting SLA and project timeline. Datacenter Liaison to all stakeholders for all pending installation projects at the Datacenter.
• Managed 17 onsite vendors Field Engineers.
• Reduced serv. 1 outages by 75% over a period of three years while increasing efficiency and stakeholder’s satisfaction by introducing a new quality assurance process.
• Managed Windows 7 Migration project. Operating system upgrade from Windows Vista to Windows 7. Hardware upgrade also included in the project. Project completed on time and under budget.
• Conducted an RFP to select a vendor for ITAD. Initial savings realized was $470,000 and an ongoing opportunity for further cost savings.
• Create, review and update workflows for server installation, decommissioning and relocation projects.
• Create, review and approve records and trouble tickets such as TCRS, Change management, Incident management records, Virtual Tech and ResolveIT.
• Create periodic reports for management and compliance review.
• Evaluate infrastructure and network build designs and provide recommendation based on best practices and available infrastructure resources.
• Responsible for communicating, scheduling, prioritizing and assigning project tasks to Datacenter Vendors and Service Delivery team.
• Responsible for communicating projects status to Senior Management and stake holders on Conference Bridge and by email.
• Hardware procurement for datacenter expansion and for inventory. Manage RFQ and RFP process, and review of responses. Responsible for the logistics of all incoming and outgoing hardware for the Datacenter site.
• Plan, install and manage network, SAN, power and cooling infrastructure for the Datacenter. Infrastructure capacity planning, placement and resource allocation for distributed and mainframe systems.
• Plan and coordinate all datacenter and facility expansion project for Cabinets, Power strips, UPS, PDU, CRAC units and generators, and provide continuous onsite support and maintenance.
• Manage a physical and revolving Inventory of over $500MM, procurement and allocation of IT hardware for Inventory and projects.
• Worked with a team to plan and execute the closure of Weehawken Datacenter, 111 Wall Datacenter and Silver Springs datacenter. Decommissioning, migration, relocation, consolidation and virtualization.
• Develop process control manuals (PCM) with quarterly review and updates to ensure its integrity and efficiency. Participate in periodic audit for compliance and process improvement.
• Manage and provide on-site, first and second level support for the Datacenter distributed systems infrastructure, including hands-on break/fix support to resolve complex distributed systems problems escalated from the Global business level 1 or 2 Systems Administrator.
• Systems Administrator for NADC disk wiping servers. Responsible for hardware build, OS installation, application deployment, day to day support and training.

Confidential, New York, NY

Senior Officer / Technical Analyst

Responsibilities:

• Responsible for coordinating the day-to-day activities of the department, including assigning tasks and setting priorities.
• Developed, implemented and monitored service level agreements with team and clients, ensuring compliance and quick resolution of specific issues. Achieved 98.5% client satisfaction.
• Manage external vendors to support the ITAD by conducting weekly meetings, acting as a single point of contact for clients and vendors, and addressing any issues that may arise.
• Act as backup to the department manager in the event of absence.
• Responsible for creating weekly and monthly metrics reports for measuring departmental performance and individual contribution.
• Manage a revolving inventory of hardware worth over $50MM and ensure all equipment can be accounted for from purchase, through storage, and deployment to clients.
• Manage the daily group activities while working on other projects as required by senior management.
• Coordinated cross-functional team training exercises to ensure that all members of the group could act as backup to each other during absences.

Confidential, Totowa, NJ

Technical Consultant/Project Coordinator

Responsibilities:

• Organized and managed some Branch Conversion and upgrade from Windows NT 3.51 to NT 4.0.
• Participated in the Salomon Smith Barney’s (SSMB) Nextgen 2.0 Migration, Where a thirty-two member team from MPL provided hardware and software support before and after migration, PC builds and configuration, User Acceptance Testing (UAT), User Data Backup, site survey of users prior to migration, updating user information to meet the new SOE requirement, and Inventory Reconciliation ensuring that for every SOE PC deployed, there is a corresponding Novell PC collected.
• Retain by SSMB after the Nextgen 2.0 migration project to join Desktop Technical support team. Monitoring and troubleshooting servers and desktops on a daily basis in fast paced environment.