SUMMARY

• Certified scrum master with experience facilitating the scrum framework in software development projects where I motivate, organize, lead and coach scrum teams across multiple locations.
• Proven ability to help organizations implement Lean, Scrum, Kanban and Continuous improvement best practices.
• Expert at driving the adoption and enforcement of scrum rules, removing impediments and fostering self - organization.
• Great understanding of all scrum guide values and safe organized on implementing the rules.
• In depth understanding of Software Development Life Cycle working in both Waterfall and Agile environments.
• Adept at leveraging agile methods with business initiatives to deliver quantifiable results dat are sustainable.
• An accomplished servant leader capable of motivating, coaching and mentoring across tier 1, 2 & 3 levels of an organization.
• An advocate for change, creating an environment of continuous improvement, challenging the status quo and developing a compelling case for change.
• Exceptional problem solver with a keen ability to resolve technology issues, provide system enhancements, define, design, develop, and implement highly successful automated solutions, as well as find solutions where others have failed.

TECHNICAL SKILLS

• Servant leader
• Speaks English and French
• Detail-oriented
• Multi-tasker
• Project management
• Business Analysis
• Backlog Refinement
• Software Development
• Kanban
• Scrum
• Agile methodologies
• Jira
• Marketing
• Continuous Integration
• Microsoft outlook
• Able to recognize value
• Couching
• PowerPoint and Excel
• Agile program management
• Time management
• Absorb information quickly
• Decisive
• Product management
• Microsoft Word
• Jira and Confluence
• Rally
• Microsoft Office Suite
• Microsoft Outlook
• Planview

PROFESSIONAL EXPERIENCE

Confidential, Washington Seattle, WA

Scrum master

Responsibilities:

• Assisting product owner to make sure dat the product backlog is in good condition.
• Collaborating with the product owner and the team to get good estimation for the sprint.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Generated a streamline process to understand the various steps in the Online Bill pay services
• Contributed to the definition of Scope, performed extensive requirement analysis and defined functional specification.
• Engaged stakeholders, contributors and technical resources to analyze user needs and resource limitations.
• Worked closely with product owner to prioritize Epics and stories in the backlog while keeping in contact with product owner just in case my team members have questions and need clarification
• Made sure the scrum team was cross functional and self-organized with continuous educating the team on agile and scrum practices
• Engaged with other scrum masters to increase the effectiveness of the application of Scrum in the organization
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Facilitate Agile, sprint activities, daily standups, retrospectives, sprint reviews, and sprint release planning.

Confidential, Charlotte NC

Scrum Master

Responsibilities:

• Provided internal and external communications to improve transparency and accountability.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Utilized Rally for metrics/reports, user stories and defect tracking.
• Ensured dat the Product Owner prioritizes features for the team so dat the team delivers user stories at a consistent pace.
• Conducted retrospective and always push the team to follow the best practices.
• Primary focus is on driving the tactical day-to-day product delivery process, including removing impediments dat kill productivity or block the team’s progress.
• Facilitate Scrum events: Sprint Planning, Sprint Review, Sprint Retrospective, Daily Standups, etc.
• Continually refine and evolve Agile processes with a goal of predictable software delivery.
• Protect the team from distractions and coordinate with Project Managers to remove impediments.
• Collaborated closely with Product Owners to prioritize a shared backlog to ensure agreed upon backlog items are prioritized, developed and released.
• Coordinate with other Project & Program managers, engineering, and product leads to identify and manage cross-team dependencies.
• Lead and coordinate cross-functional teams by task assignment and follow-up to ensure on-time completion.
• Communicate on behalf of the project and/or engineering leads when required.
• Develop and monitor metrics to determine the success criteria for delivery

SCRUM MASTER

Confidential, Washington, DC

Responsibilities:

• Working on project to provide enhancement on the already existing TMF application and CMS application so as to meet a better user experience when storing/retrieving data and managing their clinical trials for a better research results and to protect research subject s data and their integrity.
• Facilitated scrum events/ceremonies: daily stand - up, sprint planning, sprint review and retrospective meetings.
• Successfully determined gaps in the team's efforts and performance; developed improvement plans and strategies.
• Facilitated the removal of impediments for the team by targeting the issue internally in the team or escalating to the right company personnel.
• Facilitate all scrum ceremonies: daily stand-up, sprint planning, sprint review/demo, and retrospective meeting.
• Developed weekly agile metrics reports and dashboards for senior management including capacity tracking, task burndowns, story burnups, and velocity metrics.

Confidential

Scrum master / Project Manager

Responsibilities:

• Schedule and facilitate scrum ceremonies, daily scrum, sprint planning, sprint review / demo and retrospective followed with good interpersonal relationship and communication skills with technical and non-technical audience
• Properly manage the backlog and aid the team in determining suitable commitments for product backlog items and sprint
• Facilitated discussions and consist transparency, inspection and adaptation throughout the process in ways dat will promote value to the organization
• Build a trusting environment where the team is comfortable raising issues without fear of blame or being judged with an emphasis on problem solving
• Knowledgeable with agile methodologist, scrum, SAFE and Kanban
• Facilitated evolutions amongst the larger team inclusive of goals, plans and obstacles their by growing trust among team.
• Experienced with Atlassian project management tool, Jira by understanding and tracking the values and commitment of the development team based on their capacity and velocity
• Provided all support to the team using a servant leadership style and developed team building events
• Helped balance prioritization of technical features and software delivery by creating a positive and easy communication channel ( team, product owner and stakeholders )