SUMMARY

• Dedicated and certified Senior Project Management Professional with over 18 years of Portfolio, Program, Project Manage­ment, Business Analysis, Business Continuity & Disaster Recovery Planning, Project Office Infrastructure and Implementa­tion and Quality Assurance.
• Proven abilities in performing Business and IT strategic and tactical planning, management of enterprise - level initiatives and on-site global partner and off-shore programs and projects.
• Project experience; Project planning, Rescue, Migrations (Desktops, Servers, Network, VCC, Email, Active Directory), New Development, Solutions Enhancements, Implementation, Build Business and Technical Infrastructure.
• Agile/Scrum methodology, Product and Software Development Life Cycles that include; Ideation, Initiation, Planning, Moni­toring, Close, Requirements Engineering, Design, Build, Test, User Training, Release and Deployment.
• Business skills include Business Case Development, Process Improvement and Re-engineering, Business Requirements Defi­nition, Business and Enterprise Architectural Models, Portal/Website Development, Establish Plans, Implement Processes, Manage Execution, Foster Communication and Build Relationships.
• Leadership skills; Problem Solver, Thinking Strategically, Driving Efficiency, Team Building with Exceptional Work Ethics. Related Experience Highlights
• Bella managed multiple road mapping, enterprise level projects that would yield high margin profits to Prime Therapeu­tics LLC when successfully implemented. One project was a proof of concept for a new software solution whose goal was to improve member therapy management. The new solution would benefit members, providers and stakeholders through decreased costs, increased operational and management efficiencies. The other program involved streamlining the pre­scription automated process for operational efficiencies.
• As an IT Project Manager for a Merger and Acquisition program on an enterprise/program level, Bella led cross functional teams to update Acquired Entities (AE) systems networks systems (Networks/data centers moves to UHG hubs), Voice, Desktops, etc to implement UHG security standards both short and long term.

PROFESSIONAL EXPERIENCE

Confidential

Sr IT Project Manager

Responsibilities:

• Developing and implementing strategic programs and projects for global
• Identifying and managing overall project scope, budget and schedule.
• Ensuring quality of all program and project outcomes, deliverables and products.
• Develop business case documentation and benefits realization plan.
• Budgeting and completing financial analysis
• Org Change Management, Communication Plan deliverables and milestones - branding, messaging, communication plan, delivery and influencing org changes.
• Managing Direct and Indirect Sourcing, Contracting and Vendor relationship milestones
• Managing frequent interactions with internal or external contacts at various organizational levels concerning on­going operation or changes relating to processes or programs.
• Developing, implementing and maintaining Corporate policies, Standards, Procedures and Processes.
• Liaising with key Stakeholders and implementation resource groups to ensure alignment of priorities

Confidential

Application Development IT Project Manager

Responsibilities:

• Managing execution of a proof of concept project that deployed 3/1 /2016. Project was a software solution that enhanced member experience via a streamlined member therapy management system.
• Managed to completion, a DHS mandated requirement program that ensured HIPAA guidelines adherence around member communications including automated prescription process for operational efficiencies.
• Adhering to project management discipline and standards in accordance with the Enterprise Project Lifecycle methodology.
• Managing projects through entire life cycle: Initiation, Planning, Execution and Closure.
• Creating, developing and managing PM related project artifacts (i.e. project plans, issue/risk logs, project financials, status reports, meeting materials, and change log.)
• Promoting common understanding of project timelines, milestones, and reporting in order to align project stakeholders and team members.
• Providing project leadership to diagnose and overcome issues and risks and facilitate the resolution to ensure adherence to project scope, schedule, and budget.
• Managing project financials and providing monthly reporting to project stakeholders and project leadership.
• Managing multiple medium and large projects.
• Supporting continuous improvement efforts through various mechanisms including focus groups and think tanks.
• Preparing materials for Executive review.

Confidential

Sr. IT Project Manager/Scrum Master

Responsibilities:

• Planning integration implementation of newly acquired entities (EA).
• Managing cross functional work streams to implement plans
• Program and project planning, initiating, monitoring and managing, closing.
• Developing and managing work breakdown structures.
• Leading procurement and purchasing. Documentation - developing, versioning, configuration and dissemination .
• Stakeholder management - communication planning, reporting and dissemination.
• Responsible for resource planning, scheduling, coaching, mentoring and training.
• Delivery, integration and implementation management - managing calendar, access provisioning, connectivity, environment configuration, managing iterations. Managing retrospective reviews (lessons learned).
• Test management - funtional and non-functional, systems, regression and UAT.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Improving customer mobile device experience by launching Apple Pay functionality.
• Building new software, implementing and integrating new technology with existing internal and external (vendor) software architecture.
• Managing, mentoring and assisting cross functional project work streams via daily scrum/stand ups and weekly project sta­tus meetings.
• Facilitating sprint planning meetings - setting sprint goals, sprint backlog development by prioritizing and refining backlog items and establishing acceptance criteria for completed items. Completing sprint burn down charts.
• Managing vendor relationships, tasks, deliverables and milestones.
• Managing system and applications connectivity, systems security access for end users.
• Planning, managing and coordinating training - develop and issue user guides, train the trainer, etc.
• Managing project documentations and reporting requirements - ensuring appropriate reports for targeted audiences and required frequencies.
• Managing project planning, scoping, charter, budgeting and resourcing activities based on defined features, epics and user stories.