SUMMARY

• A dynamic and driven leader with proven success delivering a portfolio of transformational business enabling initiatives on - time, in-scope and within-budget ranging from $5M to $50M+.
• As a seasoned leader with 15+ years of program delivery experience: able to effectively manage complex business solutions; ensure alignment with stakeholder’s needs; mitigation of risks; trusted advisor relationships and fostering a collaborative team environment.

TECHNICAL SKILLS

• Project Methodologies/Tools: Software Development Life Cycle (SDLC), PMBOK (PMP Certified), ITIL (Foundation Certified), Agile/Scrum (Certified), Rational Unified Process, CMMI, Oracle Project Accounting, Clarity, Jira, cProject, MS Project.
• Regulatory Compliance understanding: Sarbanes Oxley (SOX), PCI, HIPPA
• Data Management: Data Migration/ETL, Data Warehousing/integration, Big Data, Master Data management, Data Analytics and Business Intelligence reporting.
• Database systems: SQL, Oracle, DB2, SAP, Access, database modeling expertise
• Software/Large Applications: Oracle r12 - EBS-CRM/Financials/HR/ERP set, MSFT-SQL, BI/DW, Dynamics, SharePoint, SAP-SCM/CRM, IBM-BI/DW, CA-Clarity/UniCenter/IAM, PeopleSoft, Salesforce.com, Remedy, Peregrine, and many others.
• Infrastructure Management services: Network-Voice/Data (Cisco, Avaya), IaaS/PaaS, RIM, NOCs, Private/Public Cloud, Data Center/Server management, Virtualization, Desktop services and support, Service Desk and Call Centers.
• OS: Windows, Unix, AIX, OS/400, HP UX, Solaris, UCS.

PROFESSIONAL EXPERIENCE

Confidential, Frisco, TX

Senior Program Manager

Responsibilities:

• Senior Program Manager for initial phase of PepsiCo’s cybersecurity upgrade initiative. The $47M multi-year cap ex effort covers upgrading cyber security capabilities for 267 manufacturing facilities across the globe.
• Effort included setting up a program governess structure, EPMO and ensuring program completes site upgrade design architecture, upgrade planning, delivery execution to schedule and transition into sustaining support. Handling of program risks/issue management and executive level reporting.
• Directly managed seven Project Managers and three Delivery leads. Includes management of system integrators deploying solution at site facilities - British Telecom, Confidential and Rockwell Automation for the initiation phase (first 40 Mfg sites).

Confidential, Plano, TX

Principal Program Manager

Responsibilities:

• NTTD’s Enterprise Application Services (EAS) organization provided Program Management services for a large portfolio of projects (37) to support a buildout of a new SAP ERP platform and implementation of Financial, eCommerce and Financial Planning application suites for Lumileds Corp. The $35M effort covered the Lumileds automotive lighting division as well as its core LED manufacturing division. The conversion and roll out involved key business organization locations in NA, EMEA and APAC.
• The Program Management effort included management of 67 Confidential Data’s resources comprised of technical leads, PM and deployment technical resources (including offshore). In addition, provided program direction to 50 Lumileds internal business process owners, SME’s and team leads (for web applications, finance, SAP eCommerce, ERP and CRM) and vendors Altos, McCoy and SAP.
• Efforted included collapsing four disparate data warehouses into a single warehouse and remapping business reporting capability. Migrated over 60 applications into Cloud environment and set up support/sustaining services.
• Set up a program governess model and EPMO to manage large portfolio of projects. Include development of KPI and executive level (CXO level) reporting and status communications.

Confidential, Dallas, TX

Transformation Program Manager

Responsibilities:

• Provided Program Management services for their National Accounts organization. This includes overseeing a Portfolio of projects enabling a new go to market mobile application suite and support model for their retails store big box customers ($1.2B in new business). This transformational store in a box functionality is being deployed at several large retailers (Lowes, JC Penny’s, etc.) across North America.
• Program/Project Management included managing PMs, Enterprise Architects and projects teams in an Agile/SDLC construct. The effort was upgrading their instore POS/Supply Chain system to integrate with Lowes and JCP corporate eCommere systems. This included Master Data integration between systems, SIMs data analytic decision engine, Sales Lead Tool (SFDC) and data warehouse.

Confidential, Dallas, TX

Program Director

Responsibilities:

• Completed organizational realignment and implementation of best practice processes and improvements for their Managed Services and Service Desk offering. This includes Call Centers, Incident management, Change management, Operations, Infrastructure Management, Managed Security, and Cloud services offering - Azure, Soft layer, AWS and others. This included changes to PMO KPI’s and customer satisfaction metrics/tracking.
• Worked closely with Marketing, Sales, and Product Engineering, Line of Business Owners and Delivery Services PMO to improve quality, client experince and satisfaction and return on investment cost models. The effort included reorganizing previous management structure, developing new job description, coordinating changes with top clients and training management and staff on new alignment/roles and better use of their SFDC CRM application from a reporting perspective.
• Vendor Business Realignment - Worked with key vendors - MSFT, IBM, BDO, HP amongst others to align pass through business as a sub-contractor. Includes SOW and MSA agreement development and contract reviews.

Confidential, Dallas, TX

Program/Project Manager

Responsibilities:

• Assigned to Sabre Corporation as a Program Manager for two large internal transformation initiatives. The efforts were run together to take advantage of common IT teams and limit business impact during rollout and testing phases. Managed effort in a Waterfall/Agile/Scrum structure. The overall effort was $18M. Managed four scrum teams working various part of the implementation.
• Managed implementation and adoption of a new Project and Portfolio Management systems (Clarity/Rally) that also included integration and management of master data into the company's SAP system (PS, FI, CO, SD, IM, MM, CATS, MRO).
• Managed SAP upgrades to S4/Hana that included an improved Close Loop Billing and Revenue Recognition system. The SAP effort also include moving to cloud based environment. The $15M effort will support both US and international based business organizations.

Confidential, Tempe, AZ

Sr Director

Responsibilities:

• Directly managed large technical services teams (over 150 org) across multiple office locations in US on multiple projects in west half of US (Minn/Texas across to California/west coast). Org consisted of Delivery Managers, Project Managers (over 15), Architects, System/Business Analysts, DBAs, Consultants, QA and Technicians and large set of subcontractors/vendors.
• Responsible for project/portfolio revenue/profit forecasting, SOW development, contract negotiations, large project hands on management, project budgets, staff utilization and services delivery attainment of $41M in 2010 with projects ranging from $50K to $15M+ in size.
• Sold and deployed projects and implementation services in the following disciplines: Network Infrastructure, Security systems and audits, Private Cloud, Data Center Management/Migrations, Business Intelligence, Managed Security systems, Server and System Management, Internet/Intranet development, Virtualization and Application Suites
• Large Project Examples: Chase - WaMu conversions-$17M, Cardinal Healthcare - Oracle r12 EBS-CRM/BI/Financials-$11M. Insight project - SAP-SCM/MM-$8M, Dole-Oracle-INV/ONT/MSP-$4.5M.