SUMMARY

• Scrum Alliance - Certified Scrum Master with 8+ years of experience in health care, financial and banking domain.
• Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed)
• Strong knowledge of Software Development Life Cycle (SDLC) including Agile/Scrum, Waterfall methodologies.
• Serving and supporting the Product Owner and Development Team in their quest to do everything possible to predictably deliver high quality value to customers
• Experience with User Story review, splitting, and sizing.
• Providing support to the team using a servant leadership style.
• Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values while also meeting delivery commitment.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution

TECHNICAL SKILLS

• Methodologies: SDLC, Agile Scrum, Waterfall
• Project Management Tools: JIRA, Rally, MS Project, MS Office, MS Visio
• Collaboration Tools: MS SharePoint

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior Scrum Master

Responsibilities:

• Collaborating closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
• Effectively track team’s progress, including burn down, velocity and release forecasting.
• Helping team to clarify goals and shield the team from outside distractions and remove impediments.
• Proficiently organize and facilitate daily scrum, sprint reviews, numerous retrospective format, sprint and release planning.
• Worked with teams to identify capacity to ensure they can meet the sprint objective.
• Working with Scrum Masters across multiple sites to prepare for and facilitate potentially shippable increment planning sessions.
• Expertly promote continuous improvement and help teams increase productivity and foster innovation.
• Monitor and manage dependencies on other teams and external projects to ensure potential issues are resolved.
• Focused on scrum values of openness, honesty and respect amongst the team
• Inspire to adopt the new processes and improvements based on program retrospectives.
• Plan and prioritize work in a rapidly changing environment, ensuring work gets completed.
• Communicating committed stories for the upcoming sprint to backlog owners and stakeholders.
• Supporting solicitation of input and feedback from stakeholders and users after each sprint.

Confidential, New York, NY

Senior Scrum Master

Responsibilities:

• Contributed to several agile teams as Agile Project Manager / Scrum master.
• Coached the implementation of the best practices for the agile teams to reach their objectives.
• Facilitated Agile ceremonies such as Sprint Planning, Product Backlog Refinement, Reviews and Retrospectives.
• Acted as a Servant Leader to the teams.
• Involved teams in identifying and removing impediments.
• Supported the Product Owner(s) especially with respect to refining and maintaining the backlog.
• Implemented the most appropriate tools for the teams to increase their performance.
• Collaborated closely with Product Owners, Technical Leads and the rest of the team to ensure the deliverables meet our highest standards.
• Contributed to an atmosphere of cross-functional teamwork within the organization.
• Assisted the teams in constantly improving the quality of their deliverables and meeting the Definition of Done, Definition of Ready, Acceptance Criteria, etc
• Actively identified and act on areas of improvement and proposed actions to be more efficient.

Confidential, Manhattan, NY

Senior Scrum Master

Responsibilities:

• Participated in and led Sprint planning sessions with business stakeholders.
• Translated technology product strategies into actionable steps on the technology roadmap.
• Involved teams in identifying and removing impediments.
• Supported the Product Owner with respect to refining and maintaining the backlog.
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.
• Identified and recommended areas appropriate for further exploration and participated in proof of concept projects required to explore business value and defined quantitative benefits of the adoption.
• Utilized abilities and skills of individuals and foster a feedback culture to support team building and development.
• Provided effective defect tracking and management to ensure highest quality software.
• Proactively collaborated with other Scrum Masters and Agile Coaches across the organization.

Confidential, Manhattan, NY

Scrum Master

Responsibilities:

• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.
• Supported the product owner with grooming and maintaining product backlog and working with the team.
• Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.
• Collaborated with QA peers on test case reviews and continuously improved test approach and design.
• Proactively communicated any risks, design and quality issues, or increases in scope/time required to ensure projects remained on track.
• Researched and proposed changes to processes and tools to drive innovation in the quality discipline.

Confidential, NY

Scrum Master

Responsibilities:

• Contributed to product roadmap planning, project scheduling and release management.
• Identified and remove organization and team impediments to enhance productivity and efficiency.
• Trained new team members and transition teams to agile framework with Scrum to enhance team skill levels.
• Monitored and managed dependencies on other teams and external projects to ensure potential issues are resolved.
• Participated in iteration planning to create acceptance criteria and tests that define “done” for developed features.
• Managed the scrum leads and owned the training and implementation.
• Ensured that all IT policies are updated and the IT organization is trained on how to apply them as part of the agile delivery methodology.

Confidential, NY

Scrum Master

Responsibilities:

• Promoted an atmosphere that encourages collaboration, optimism and dedication.
• Assisted Product Owners with Story decomposition and prioritization.
• Facilitated backlog refinement meetings using planning poker to provide story points and estimates.
• Held Sprint Planning, daily standup meetings and supported the team as necessary in those meetings.
• Created dashboards and reports
• Coached team to follow best agile practices.
• Tracked and Removed impediments
• Held retrospectives, provided managers with team feedback and suggestions to resolve concerns.
• Assisted team members in their roles as a servant leader.