SUMMARY

• 15 years of total IT Experience in technical and management experience on software development.
• 9 years of experience in Microsoft Dynamics CRM on premise and on - line end to end implementations.
• Experience in Microsoft Dynamics CRM Sales, Service, Marketing modules & XRM implementations.
• Specialized in Microsoft Dynamics CRM Customization, Business Process Flow, Business Rules, Dialog and Workflows.
• Expertise in extending MSCRM wif Plugin, Action, Custom workflow activity, Client-Side JavaScript.
• Experience in fine tuning and Performance improvement in both On Premise and Online CRM Environments.
• Experience wif tools like Ribbon Workbench, CRM Code Editor.
• Experience in Dynamic CRM Upgrades. CRM 3.0 to 4.0, CRM 4.0 to 2011, CRM 2011 to 2013, CRM 2013 to 2015 and Dynamics 365.
• Specialized in data migration using SSIS from other systems including Sales logic, Salesforce (SFDC), Excel, Flat file.
• Experienced in Integration between Dynamics CRM and other systems using Web Services, Batch Mode using SSIS.
• Experience in .Net development, ASP.NET, SQL Server and building windows, web applications, WCF Services.
• Experience in handling solutions delivery for enterprise implementations.
• Expertise in Banking domain
• Project Management experience in handling teams (15+). Assigning and managing tasks, delivery and reporting to senior management.
• Project Management experience in handling a large project involving groups from different expertise.
• Experience in handling teams working in offshore-onsite model.

TECHNICAL SKILLS

Application Development: C# / VB.NET / ADO.NET/ Window Services / Desktop Applications

Framework Essentials: Object Oriented Design / Entity Framework / LINQ / DBML / XML/ WCF / WPF

Databases: MSSQL Server 2016/2012 / SSRS

Web Development: ASP.Net / ADO.NET / Ajax, JSON, REST / Web Services / XHTML / JavaScript / jQuery

PM Tools: Azure Devops / Visual Studio Team Foundation Server / MS Project / MS Visio

Data Migration Tools: CozyRoc / Scribe

Enterprise Apps: Dynamics 365 / MS Dynamics CRM 2016/MS Dynamics CRM 2015 / MS Dynamics CRM 2013 / MS Dynamics CRM 2011 / MS Dynamics CRM 4.0

PROFESSIONAL EXPERIENCE

Senior Software Engineer

Confidential

Responsibilities:

• Work wif Dynamics 365 (On Premise) and previous Dynamics CRM versions and core technologies (C#, .NET, Java Script) to develop, integrate and implement business solutions
• Involve in Customization and Configuration of Dynamics 365 CRM (on premise)
• Demonstrate sound principles wif software architecture, design, implementation and support for RASP (Reliable, Available, Secure and highly performing) solutions
• Designing and integrating MS Dynamics solutions including plug-ins, custom workflow and entities
• Experience in Microsoft SQL SERVER versions 2017, 2016, 2012 and 2008
• Understanding of release and deployment process for Cloud CRM, on premises changes, components, ensure quality and maintain performance of deployed solutions

Confidential, Minneapolis

Senior Dynamics 365 Consultant

Responsibilities:

• Implementing Sales module of Dynamics 365 On Premise
• Working wif client in requirement clarification, POC, approval and implementation
• Detail design and documentation
• Working wif Business Analyst in requirement discussion and design
• Code Review and bug fixes
• Customize entities, forms, Develop plugins, workflows, Custom workflow activities
• Working Remote from San Ramon, CA wif different technical teams in EST and CST time zone
• Writing different internal certifications including CRM modules

Confidential

Enterprise CRM Technical Lead

Responsibilities:

• Technical Lead for the entire implementation
• Dev Lead from MS Dynamics CRM Team interacting wif other teams including business, Database, Operations, Testing, Architecture, PMO and ESB teams
• Review and approval of technical design document from CRM Vendor (Hitachi America)
• Review and approval of business requirement document, technical specification from internal CRM team, integration document from other teams
• Responsible for requirement gathering, analysis and design
• Involved wif PMO team in sprint releases planning and execution
• Reporting to higher management and business teams on project progress
• Work wif Microsoft teams directly in reviewing the implementation
• Create Functional and Technical Specifications documentation (ERD) for projects
• Resolve technical issues of varying complexity through an in depth understanding of CRM/.Net and engaging appropriate resources.
• Customize entities, forms, sitemap, ribbon, Develop plugins, workflows, Custom workflow activities, data migration, email integration.
• Technical expert on automated workflows, entity customization, application customizations including plug-ins and I-Frames, data migration and systems integration
• Migration from Sales Logix, Salesforce
• Integration between ESB (Web Methods), ODS Data source, File Net (Document Management)
• Review of Environment preparation and deployment
• Upgraded MSCRM 2015 to 2016

Confidential

CRM Dev Lead

Responsibilities:

• Engineering Lead for the ConnectedCRM program (one of the flagship projects wif Microsoft Corporation Inc)
• Collaborations wif Microsoft Product Group on latest product releases (CRM 2015, CRM 2013, CRM 2011, Marketing Pilot, Yammer, Windows 8.1/IE11, Office 2013 etc)
• CRM Online & on-premise business reports using OData & SQL datasets
• CRM development, CRs, bug fixes, upgrades
• Dynamics CRM Customizations + Designing Business process flows, Plugin & Workflows development
• On-Premise to Online Dynamics CRM migrations + Data migrations using scribe
• Design & Architecture for implementing the requirements
• Subject Matter Expertise in Service module
• Code review of team and peers
• Lead the migration effort of applications from previous versions to latest and greatest versions.
• Program estimations, resource planning and publishing execution strategy
• Lead the engineering team in terms of deliverables, allocation of resource, drop plan to test team
• Coordination wif project stake holders - internal and external
• Interviewing the potential candidates for the openings and helping them onboard to the project once selected.

Confidential

Senior Developer

Responsibilities:

• Gathering requirement documents from the client and understanding the requirements.
• Assigned tasks to my team members from the requirement gathered and see the requirements are met.
• Developing UI
• Writing methods in business layers, Data access layers.
• Creating Database tables, writing stored procedures
• Integrating web service method calls
• Writing testing methods using built in tools of Visual Studio 2005 and testing the methods in web services
• Writing methods in both business logic and data access layer
• R&D in Nhibernate for dotnet and SQL cache dependency for performance of the application.

Confidential

Senior Programmer

Responsibilities:

• Database design, Analyzing, design and development of the project
• Interacting wif Clients
• Analyzing, design and development of the projects using ASP.NET, VB.NET, ASP, SQL SERVER 2000, Crystal Reports 8.5, MS Access
• Designing and creating tables
• Develop ASP pages and bug fixes