SUMMARY

• Seasoned Business Intelligence and Analytics Business Analyst / Product Owner with expertise in Requirements Management, Scrum Ceremonies, Data Analysis, Reporting, Process Improvement, User Experience, and Quality Assurance
• Good experience in Descriptive / Exploratory Analytics and Business Intelligence Reporting
• Specialist in Telecom, Insurance, Self Service and reporting applications
• Hands - on experience in creating SQL queries for Data analysis and validation
• Complete Software Development Life Cycle (SDLC) experience: Analysis, Design & Development support and Testing using Agile, Waterfall and Hybrid methodologies
• Excellent Collaborative experience; have facilitated Business Requirements, Systems requirements, Data analysis sessions with business clients and application teams
• Strong elaborating skills, in defining Feature sets, Epics, User Stories, Use-cases, Functional Specifications, Business Requirements, and System Requirements as part of Agile, Waterfall and Hybrid Projects
• Excellent Exposure to Jira, iTrack, Rally, Rational Tools (Next generation), MS Visio and hands-on experience in creating UI Prototypes and Wireframes
• Extensive experience in Test case design, Test case execution, regression testing, deployment testing, and defect management
• Ability to manage multiple projects simultaneously, coordinating multiple priorities and managing client expectations

TECHNICAL SKILLS

• Reporting Tools: Power BI, SAP Business Objects, Web Intelligence, MicroStrategy
• Databases & Query Tools: Oracle, SQL Server, SQL Developer
• Programming: SQL, PL/SQL
• Software Development Methodologies: Agile, Waterfall and Hybrid
• Prototyping Tools: iRise, Mockflow, Photoshop, Dreamweaver
• Requirements Mgmt. Tools: Jira, iTrack, Rally, Mega, Rational Next Gen, HP ALM, Requisite Pro
• Business Modeling Tools: MS Visio, Rational Rose
• Other SDLC tools: Perfecto, MS Project, Rally, HP Quality Center, Test Director, Testlink, Trac
• Collaboration Tools: SharePoint, Lync, Lotus Notes Database, Skype and Q Messenger

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

POD / Scrum Master

Responsibilities:

• Worked cross-functionally as Product Owner Delegate and Scrum Master for two scrum teams (Measures & Reports and Tools & Data teams)
• Analyzed usage data and activity data to develop requirements for Self-service Analytics, Community Usage, Activity Analytics and Document usage Analytics
• Analyzed Tools Order Report data to create requirements for enhancements related to Renewals and Upgrades
• Analyzed MyBI Order Revenue Monthly data to create Revenue Forecast Report
• Created SQL queries for Data validation and analysis related to Order revenue reporting processes
• Analyzed Monthly Revenue report data, by comparing data between source files, Data Mart and Report, to identify Monthly and Cumulative Revenue inconsistencies
• Coordinated with other Application Teams to develop dashboards related to Component usage
• Created SQL queries to pull valid MyBI Portal users and sent mass communication to these Users about new release features
• Defined User Experience requirements for Tools and Dataset Guided workflow and Unified Shopping cart capabilities
• Created requirements for Tools upgrade Workflow, for Admin Users
• Led team grooming sessions with product owners and developers to revise user stories and reconcile desired functionality with technical feasibility
• Collaborated with product owners, development teams, design teams, and testing teams to identify and resolve bugs/defects and clarify acceptance criteria
• Developed UAT Plan to guide users through Test case validation of new UI functionality
• Worked with testing team to develop testing strategy
• Participated in production validation to test released functionalities and created enhancement User stories and bugs
• Organized and facilitated scrum ceremonies, and application release readiness (production validation, release planning, etc.)

Environment: Agile, SCRUM, Jira, iTrack, Power BI, WebSphere Portal, Content Navigator, Oracle, SQL Developer, MS Office

Confidential

POD / Scrum Master

Responsibilities:

• Played the role of Product Owner Delegate (POD) and Scrum Master for MyBI Portal Project. MyBI Portal is a self-service tool which provided the ability to access analytics and data across the enterprise and explore latest analytics tools and technology
• Released features related to Community Administration, Roles Management & community builder
• Managed product release lifecycle for MyBI, from User Stories, Dev, Testing, to deployment
• Implemented Search features using IBM WEX Search Engine, to provide search capability across reporting, analytics and document repositories
• Organized and facilitated scrum ceremonies, and provided inputs back to scrum of scrums
• Facilitated Business User Stories Grooming sessions with Product Owners and Adoption Managers to refine Epics and authored Technical / Business User Stories
• Facilitated Design and Implementation User Story Grooming sessions by working with Product Owners, Architects, Design and project teams to ensure that group had consensus on project scope and User Stories
• Captured data mapping and provided to development team as part of Portal 2 Product Owner Delegate (POD)
• Conducted User Story clarification meetings with Testing team to ensure they understand User Story Acceptance Criteria
• Successfully transitioned knowledge to testing team to ensure that solutions are tested to meet client’s acceptance criteria
• Developed UAT Plan to guide users through Test case validation of new UI functionality including Search, Community Administration and Roles Administration
• Participated in production validation to test critical application release functionalities

Environment: Agile, SCRUM, Jira, Rally, Rational Doors Next Gen (Agile), WebSphere Portal, IBM WEX Search Engine, Data360, MicroStrategy, Content Navigator, SAP Business Objects, Web Intelligence, MS Office

Confidential, Richardson, TX

Business Analyst

Responsibilities:

• Played the role of Business Analyst on 20+ Agile and Waterfall projects under Enterprise Reporting & Business Intelligence (ERBI) and Reports DB teams to create Marketing, Financial, and Operational reports
• Facilitated analysis sessions with DTV BI and business teams to recreate DTV Direct Sales and Sales support reports in ERBI
• Collaborated with product owners and business clients to create Feature sets, Epics, User stories and Business requirements as part of ERBI agile and waterfall projects
• Groomed Epics, User Stories, Business, functional and Technical Requirements with clients and development team
• Organized requirement/User Stories clarifications sessions with development and testing team to provide clarification on business need, scope and requirements/user stories
• Collaborated with Data architects to analyze, locate and map data in the data warehouse to meet Reporting requirements
• Performed Business Objects Universe impact analysis based on data source, views, table & column mapping and provided LOE to Leadership
• Supported ERBI Design, Development and Testing teams during Project lifecycle
• Ensured effective and constant communication between client and project teams throughout project lifecycle
• Responsible for test case design, test case execution on multiple devices (browser) and mobile using perfecto, and defect management for ‘Dashboard as a Service’ DaaS project R1, R2 and R3 releases
• Collaborated with Business Users during UAT and participated in post deployment validation testing

Environment: Agile, SCRUM, Rally, Requisite Pro, SAP Business Objects, Web Intelligence