SUMMARY

• Solution - oriented, highly analytical and resourceful engineer with wide-ranging experience in system and network administration.
• A proven ability to provide creative and effective server and networking strategies through the application of highly developed problem solving skills.
• Skilled administration and troubleshooting skills for all Microsoft operating systems and Windows Server products.
• Exceptional technical education; consistently keeping current with emerging systems technologies.
• Team player with reputation for providing excellent user service; tenacity to work with demanding clientele.
• Able to travel and maintain a flexible work schedule.

TECHNICAL SKILLS

• Citrix XenDesktop 7.x
• Microsoft Hyper-V Virtualization & Clustering
• Microsoft Virtual Desktops (VDA)
• System Center Configuration Manager
• Citrix XenApp Administration
• Project Management
• VMware Virtualization
• VMware Horizon
• Microsoft Exchange Server
• Active Directory\Group Policy
• Jamf Casper Administration (Mac OSX)

PROFESSIONAL EXPERIENCE

Confidential

Product Implementation Engineer

Responsibilities:

• Post sales implementations of Goliath Performance Monitor in customer environments.
• Pre-sales proof of concept installs and demonstrations.
• Post-sales support.
• Customer training and product documentation.
• Assist in product development with development teams.

Confidential

Sr. Infrastructure Analyst

Responsibilities:

• Citrix XenDesktop administrator of 2000+ virtual desktops in a 7.15 environment as well as administration of Citrix XenApp 5 & XenApp 6 farms.
• Manage Cisco UCS & Nutanix based data centers in Philadelphia and Denver, Colorado.
• Use of SCCM for imaging, reporting and software deployment.
• Maintain VMware virtual infrastructure for US office as well as after-hours coverage for EMEA and APAC offices consisting of 1600 servers worldwide.
• Exchange 2016 administration.
• Utilization of Service Now ticketing & change system.

Confidential

Server Analyst

Responsibilities:

• Citrix XenDesktop Administrator of 80 servers in a 6.5 and 7.1 environment.
• Vulnerability and Security patching and hardening in a PCI compliant environment.
• Active Directory structure reorganization.
• Administration of Server Hardware, Operating System & Software for 1200 servers.
• Server Backup & Restore with HP DP & Commvault
• Office 365 Enterprise administration.
• Utilization of Service Now ticketing change database.
• Configured POCs for Dell Foglight, HP Storage Operation Manager and Solarwinds Storage, Virtualization and Application Monitor

Confidential

Infrastructure Administrator

Responsibilities:

• Ensure performance, reliability, Security and recoverability meets the organization’s and customer requirements
• Administration of Servers Hardware, Operating System & Software
• Server Backup & Restore with EMC Avamar
• Server Redundancy and High Availability
• Server Security Administration
• Maintain Network and Server Change log database.
• Citrix Administration

Confidential

Systems Engineer & Consultant

Responsibilities:

• Vulnerability and Security patching based on Nessus scan results.
• Performed on site security disaster assessments.
• Assist sales team with technical knowledge to implement and develop project quotes and timelines.
• Work directly with clientele to determine technology needs and forecasting.
• Implement senior level projects for the firm’s base customers.
• Provide senior level support and management for businesses located geographically in the Commonwealth of PA.
• Perform monthly site monitoring reports for businesses managed by the organization.
• Deployed as a Citrix administrator liaison for a world renowned heavy equipment manufacturer.
• Deployed for 1 year as a network manager for a school district supporting 800 staff and 6500 students.
• Install & maintain both Hyper-V & VMware clusters as well as multiple virtual desktop deployments.

Confidential

Network Engineer & Consultant

Responsibilities:

• Provided support and management for businesses whose primary operating system leveraged Microsoft Windows 2000-2008.
• Conducted Project management & network implementations.
• Performed monthly site monitoring reports for managed clients.

Confidential

Information Systems Manager

Responsibilities:

• Evaluated IT infrastructure and identified technologies and change projects to improve the security, scalability and reliability of the overall environment.
• Planned and managed infrastructure projects with outside vendors and management.
• Replaced a hosted email system with an in house installation of Exchange 2003. Application packaging and distribution using Wise Package Studio, Active Directory and System Center Essentials 2007.
• Simplified work flows with the use of technology.

Confidential

Administrator \ Technician

Responsibilities:

• Package and repackage applications using Wise Package Studio 6 and Install Shield.
• Application deployment using Active Directory.
• Supported approximately 2500 users in an NT4 \ Windows 2000 WAN.
• Telephone support & desk side support.
• Administer network accounts & Active Directory management.
• Created, managed, and maintained Active Directory group policies.
• Conducted new user training classes.