SUMMARY

• With over 12 years of results - focused leadership and engagements in Financial services and Healthcare domains delivering value to multifaceted technological solutions within complex, dynamic and fast paced challenging environments.
• SWOT analysis, JAD session, Business Process modeling, Process mapping, Business rules, Brainstorming, Business analysis, Business requirements, Project management, Business process, Use cases, Joint application design, Functional requirements, Requirements traceability matrix, Functional Specification Document, Business requirement document, User Stories, Use Case Document, As Is -To Be Process, Functional specification, Requirements traceability, Gap analysis, Functional analysis, Process flow, Flowchart, Wireframe, Process analysis, Requirements elicitation, Requirements management, Business architecture, Requirements analysis, Documentation, Workflow, Process reengineering, Change management, Business process management, Analytical skill, Business cases, Business systems
• Use Case diagram, Sequence diagram, Data Flow diagram, Class diagram, ER Diagram, BPMN
• Test cases, Test plan, Acceptance testing, Defect tracking, QA, User Acceptance Testing, Traceability matrix
• SDLC, PMLC, BABOK
• Estimating, Planning
• Banking, Healthcare
• Artificial intelligence, Machine learning, Robotics process automation (RPA)
• Product vision, Product roadmap, Release planning, Sprint planning, Sizing and estimation, Product and Sprint backlog, Definition of done, Sprint retrospective, transition document
• Agile, Waterfall methodologies
• EDI transaction sets

TECHNICAL SKILLS

• Agile Scrum, Waterfall
• CA Agile, JIRA, IBM Rational RequisitePro, HP Quality Center (ALM), iRise
• MS Visio: UML Use Cases, activity diagram, flow charts and sequence
• MS Project, MS Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• MS Project Professional 2016, EPM (Enterprise Project Management)
• MySQL, Facets, NASCO, PEGA, ETL, Mainframe, MS Visio, Balsamiq

PROFESSIONAL EXPERIENCE

Confidential, Owings Mill, MD

Agile Project Manager | Scrum Master | Product Owner

Responsibilities:

• Servant leader in transforming project to Agile Scrum from inception to completion which entailed task like product vision, High-level As-Is-To-Be, identify team and skills, High level cost analysis, build roadmap, develop features list/backlog, prioritization and estimation of user stories, sprint planning, release planning, daily stand up meeting and facilitated sprint retrospectives.
• Conducted brainstorming and working sessions with business and technical teams to elicit functional and non-functional requirement.
• Participated and contributed in JAR sessions for requirement analysis and verification.
• Served as a business liaison between business users and IT teams to provide solutions from the scope of the projects identified.
• Lead various business requirements walkthrough with technical and non-technical teams.
• Facilitated with developing steps need post-production phase for the operation processes.
• Grouped information related to business process & information process to document and reflect the AS-IS-TO-BE states.
• Documentation of existing processes in technical modular format to help define solutions and propose process/system improvements.
• Perform the feasibility study to explore and examine the scope of business process improvement/enhancements and system automation & integration.
• Developed use cases for the business requirements drafted for the projects from the standpoint of making technical and business decision for BUY vs BUILT.
• Generated, developed and maintained project plans to monitor tasked needed for each iteration of the software development lifecycle to track milestones and project deliverables.
• Lead and participated in DRB calls for defect management, tracked assigned open issues, lead/participated in planning for resolution for various projects.
• Lead/participated the effort of finalizing test plan, test cases, UAT Manual and testing scenarios to develop user acceptance/smoke and regression testing.

Confidential, Washington, DC

Project Manager |Senior Business System Analyst

Responsibilities:

• Designed technical specifications for complex, integrated government systems which include numerous data feeders crossing agency boundaries.
• Provided feasibility feedback and identification of errors and omissions in business requirements by collaborating with other business analysts and business sponsors to resolve related issues.
• Ensured that non-functional technical requirements are included and documented in detailed design documentation.
• Initiated JAD sessions and open-ended discussions to identify, clarify and simplify requirements with stakeholders, architects, developers and differently impacted teams including external vendors.
• Created use cases based on the high-level requirements document and user stories via Requisite Pro.

Confidential, NY

Business System Analyst

Responsibilities:

• Assembled business requirement documents (BRD) and the functional specifications as per the user requirements.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Implemented electronic trading platform for connectivity to seven futures & options exchanges.
• Developed Scrum Agile methodologies to meet change management request time.
• Involved in SWIFT and bank application administration and maintenance.

Confidential, Boston, MA

Project Manager/ Sr. Business System Analyst

Responsibilities:

• Analyze business requirements and segregated them into high level and low-level Use Cases, using MS Visio following UML methodology.
• Derived functional requirement specifications based on user requirement specification. Understand and articulate business requirements from user interviews and then convert business requirements into technical specifications.
• Conducted highly interactive JAD sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout the analysis and completion of all enhancement specification.
• Liaison for projects with other corporate departments, including executive, legal and information services as well as vendor relationships.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements from corporate clients, In-house technical team and Portfolio managers.
• Set up and managed support functions covering planning, tracking, reporting, quality management and internal communication.
• Reviewed project activities for compliance with procedures and standards.
• Conducted JAD sessions with business owners and project team to fully understand the business workflow and processes.
• Prepared weekly and monthly team status reports, progress identification reports and risk mitigation reports.

Confidential, PA

Business Analyst

Responsibilities:

• Responsible for gathering the functional requirements for the health benefit claims receiving and processing system.
• Lead business analysis and project management, coordinating between the team members according to the business requirements.
• Identified various business processes and developed process flow diagrams for the business processes and validated the processes with SME.
• Extensively worked with risk management, mortgage loan servicing, and commercial and residential mortgage and mortgaged backed securities.
• Understood the business process flow and analyzed the basic requirements needed to modify in new system.
• Worked as liaison between business users, testers and application development team so that all teams can understand business needs and take them into consideration.
• Maintained traceability matrix and performed GAP analysis by understanding the business workflow.

Confidential, MD

Business Analyst

Responsibilities:

• Created business use case scenarios, and documented system specifications with information obtained through subject matter experts, and stakeholders/steering committee meetings.
• Performed gap analysis to identify between business wants/needs and the requirements for the proposed system; maintained traceability matrix.
• Drafted functional and non-functional specifications, and scenarios using iRise simulator.
• Designed and documented process flow of new system functionality via diagrams, screen mock-ups, use case, workflows, page layouts, and site navigation maps of the web application interface using iRise application simulator.
• Performing business process modeling by using UML Activity diagramming.
• Worked with developers to map data to requirements.
• Worked with the project manager to estimate best/worst case scenarios, tracked progress for weekly estimates of remaining work to do, conducted informal meetings as needed.