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Program Manager Resume

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Kent, WA

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SUMMARY

  • Experienced results - focused program manager leading the end-to-end execution of numerous cross-division enterprise digital properties.
  • A progressive career spearheading complex digital projects across high growth organizations.
  • Possess a combination of program management, team leadership, creative and technical skills as well as the soft skills to drive stakeholder empathy, awareness, alignment, and adoption.
  • A passion for tackling tough problems with a strong ability to catalyze high quality results using critical thinking, relationships and data-analysis.
  • Seek to benefit organization by improving performance and quality through lean/six sigma and agile workflow methodologies, continuous improvement, and change management. Fluent in English and French.

AREAS OF EXPERTISE

  • Program/Product Management
  • Creative & Technical Leadership
  • Digital Asset Management
  • Software Development Lifecycle
  • Aligning Roadmap to Priorities
  • Stakeholder Communication
  • Continuous Improvements
  • Change Management
  • Driving Success

TECHNICAL SKILLS

Software: Adobe Creative Cloud, Microsoft 365, Google Suite, Confluence, JIRA, Slack, Protools.

Web: Atom, Sublime, Git, Bitbucket, Gitub, Shopify, Bloomreach, WordPress, CMS, API-First Architecture, HTML, JavaScript, PHP, Sass, Bootstrap, MySQL, Liquid, Linux/Unix CL.

PROFESSIONAL EXPERIENCE

Confidential, Kent, WA

Program Manager, Digital Publishing Operations

Responsibilities:

  • Program management, business analytics, requirements writing, stakeholder alignment, agile methodologies, change management and software development life cycle . Experienced enabling enterprise content strategy, micro-service architecture, operation modeling, continuous improvement, stakeholder adoption, and operational efficiency.
  • Leading Projects, RFP’s and POC’s from initiation to completion. Consultation and partnership as digital publishing SME across teams in SEO, Marketing, Content & Media, IT, Digital and Personalization.
  • Standardization of metadata, templates, data hygiene, micro-services as it relates to the 4 stages of digital publishing; authoring, storage, publishing and presentation.

Confidential, Seattle, WA

Product Management

Responsibilities:

  • Driving agile product development, weekly SCRUM standups with geographically distributed team members . Managing API integration, custom UIs, ecommerce, digital publishing, CMS and Services, A/B testing, SEO, user testing, continuous improvement, and data analytics.
  • Driving podcast production, content ideation, storyboarding, character development, engineering, and editing.
  • Optimizing content collection, metadata schema, storage and presentation.

Confidential, Bellevue, WA

Group Program Manager

Responsibilities:

  • Streamlined redundant web resources, web services, and process efficiency driving cost down and eliminating waste in the development value stream.
  • Lead the development of corporate websites from end to end and tied into existing employee portals for familiar and easy to use backend interface while promoting company transparency to investors.
  • Drove project execution within budget and deadlines while directing internal and external team members from Executive Team, UX Design, Development, SEO Strategy, and QA.

Confidential, Seattle, US

Multimedia Producer and Web Developer

Responsibilities:

  • Product owner and developer of multilingual e-commerce, CRM, websites and custom dashboards and services.
  • Composed over 90 minutes of music for several original soundtracks of the documentary films.
  • Successfully composed award winning original music resampling and cutting Tchaikovsky score for the Amsterdam National Ballet’s post-modern production of Swan Lake.
  • Forged and sustained trusting client relationships with an array of high profile clients, including The Dutch National Ballet, Microsoft Xbox, Amazon Inc., Sub Pop Records, Red Bull, Mimi’lou, Suicide Squeeze, and many more.

Confidential, Seattle, WA

IT Manager

Responsibilities:

  • Reshaped the IT department from complete disarray to growing the department by 600%.
  • Launched The Strangers first website in 1999 and 3 years later The Portland Mercury.
  • Lead digital transformation effort converting the newspapers from print to digital by 2001.

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