SUMMARY:

Twenty - three years of IT Infrastructure Projects experience in US, UK, Singapore and India for companies of various sizes and budgets ranging from few thousands to few million, I bring to table strong hands on technical project execution skills.

AREAS OF EXPERTISE INCLUDE:

• Hands on Technical IT Director
• On Prem to Cloud Migrations
• Infrastructure Project Management
• Data center consolidation / Migration
• Disaster recovery Projects
• Migration and Optimization Projects
• System Design / Architecture/ Security / Documentation
• Data protection Projects
• Software Implementation
• IT Budgets/ Vendor Management / 3rd Party Consultants Management

PROFESSIONAL EXPERIENCE

Confidential

Project Manager /Senior System Engineer

Responsibilities:

• As hands on IT Director- System Infrastructure, managed Database Administration team, Managed and Mentored System Engineering and System Administration teams that are crucial for Fresh Direct Ecommerce Website, Plant & Corporate backend infrastructure (Server /Storage / Security / Databases / Monitoring / Data Protection.).
• Designed, implemented and managed around 200 technical projects to support Website, Plant and Corporate infrastructure.
• I am part of Change management & Security managing a team of 15 Engineers (System Engineers, System Administrators and DBAs)
• Greenfield Datacenter build with Cisco UCS,VMWARE, Citrix NetScaler’s, HP and Pure Storage, VDI, Solarwinds multiple modules, Alert Logic Log and Threat Manager, Ecommerce website environment with WebLogic and Tomcat, Akamai, Puppet, Ansible, Splunk, AppDynamics,
• Brand new Plant ($350 million) with Manhattan Associates for Warehouse Management System and Honeywell / Intelligrated environment for Warehouse Enterprise System, Office 365 implementation, OKTA, Brand new Forest and Domain builds, Unitrends Backup system, Oracle RAC environment, SQL AG Databases implementation, Office 365 Migration, Multiple Systems migration to Microsoft Azure, Cloud evaluation, Data Warehouse, ETL Infrastructure implementations are to name few projects.
• Migrated 52 applications from various data centers to one Co-Lo Data center with Greenfield implementation
• Racks installation, Network installation, Cisco UCS Chassis and Blade installation, HP and IBM Storage installation, VMWARE Installation, 1000 Linux and 250 Windows Servers migration from multiple data centers to new data center (Some are Lift and Move and Some are new Servers builds and migration of application with industry best practices).
• As part of Servers build / Migration, we built multiple OEL / RHEL Linux Servers to manage Ecommerce and Affinity Systems that support Ecommerce environment. These servers are in multiple clusters (At VMWARE level and Application Level and constitute of Web, Application, SAP Server etc and Load balanced thru Citrix Load Balancers). We used complete automation using Foreman, Katello, Puppet/ Ansible for server builds and configuration. We used Splunk and Elastic Search for logging, we migrated from Nagios to Solarwinds for Monitoring. We used Akamai for Fast DNS and Protection, we used Alert Logic and CIS CAT for Vulnerability remediation for PCI Compliance.
• Environment consists of Development, Stage and Production Servers with separation at various level.
• Capital Expense for this Project: $5 Million.
• Built Two state of Art Data centers to support Plant which includes
• Racks installation, Network installation, Cisco UCS Chassis and Blade installation, Pure Storage installation, VMWARE Installation. We built servers that are required for Honeywell/ Intelligrated and Manhattan Associates Environment. This environment consists of Linux and Windows Environment. We used complete automation using Foreman, Katello, Puppet/ Ansible for server builds and configuration of Linux Servers. We used Elastic Search for logging, Solarwinds for Monitoring. Internal DNS and AD Servers We used Alert Logic and CIS CAT for Vulnerability remediation for PCI Compliance.
• Environment consists of Development, Stage and Production Servers with separation at various level.
• Capital Expense for this Project: $12 Million.
• I am part of incident bridges during Outages of Website and Plant and responsible for uptime of System Infrastructure environment. I manage System Infrastructure Budgets for Various Projects, Vendor Management, PCI Compliance, Change Management, Incident Management, RCA and Work with various business and technical teams for Systems improvement / Implementation of Cost-effective technology.

Confidential

Microsoft Technology Consultant

Responsibilities:

• Worked as Contractor for Confidential on an Exchange 2010 migration project for Confidential .
• Project involves migrating 88,000 users globally to the new email system which includes consolidation of email system of multiple divisions of AIG in to one.
• I was involved in Installation, Documentation and QA of 450 servers globally (US, UK and Malaysia).
• Design and implementation of 66 Blackberry servers, Installation and configuration of Trend Micro Servers as per AIG standard.
• Involved in regular customer meetings, project meetings, project tracking, and Design and implementation meetings.

Confidential

Global IT Manager

Responsibilities:

• As a Global IT Manager, responsible for the Corporate, R&D, Software and QA infrastructure of US and UK operations, which includes Exchange 2010 email system, Microsoft Dynamics
• Help desk systems, Centralized phone system across their offices worldwide, R&D, Software and QA infrastructure servers spread across US, UK data centers.
• Implemented and modified Domain architecture, Exchange 2010 Email system, Meraki Wireless system, Kaseya Remote help desk software, Symantec Backup Exec 2012, Symantec End point, Symantec Ghost Server and Client automation, VMWare for R&D, Software and QA teams, Microsoft Dynamics and multiple projects.
• Responsible for yearly budgets, Change control process, Internal Audit, SIP IQ phone system.
• Confidential global headquarters for US is in Financial District in New York and UK headquarters is in Central London.

Confidential

IT Manager

Responsibilities:

• As IT Manager, implemented various technology systems such as Forest, Domain Infrastructure, DNS, DHCP Servers, Blue Cherry ERP, Web sense Email filter/Web filter, Blackberry enterprise server, Symantec End Point Protection, Symantec Recovery, Symantec Backup exec, Terminal Services.
• Successfully Migrated Exchange 2000 to 2003, Exchange 2003 to Exchange 2010.
• Implemented Disaster Recovery center, multi-location T1 lines, 3 com IP Phone systems.
• Supported backup, recovery, performance and tuning, problem determination and resolution.
• Managed a Network/Windows team responsible for defining, implementing and maintaining the standard operating procedures.
• Worked on yearly budgets, vendor management, Internal Audits.

Confidential, NY

Senior Network Engineer/Project Manager

Responsibilities:

• Migrated Novell Netware 5.x to Windows NT 4.0 at 7 locations all over North America.
• Involved in Project management meetings, environment study, project strategy design
• Installation of hardware and software, optimization, Security, Login Scripts, Local and Global groups, back up, Power chute, Web Monitoring Software and connectivity of user computers to new Servers.
• Project Documentation (400 Pages)

Confidential

Senior Customer Engineer

Responsibilities:

• Involved in the technical trouble shooting, implementation and migration of Windows NT4.0/ Windows 2000 Servers.
• Provided technical solutions and support on Intel-based servers and desktop, Microsoft operating systems.
• Involved in upgrades, implementation, System Administration, Network administration.
• Conducted performance tuning, maintenance and troubleshooting as well as documentation and regular reviews with internal and external customers.
• Deployed to Chartered Semi-Conductor Manufacturing in Singapore as Windows NT Administrator (8 Locations worldwide, 2800 users).
• Handled remote servers of US, Germany and Taiwan remotely from Singapore office. Implemented and maintained Disaster recovery center with NT servers for various applications.