SUMMARY

• Stategic IT project manager with excellent interpersonal skills who builds and maintains strong alliances while motivating teams and driving project to successful completion.
• Over 5 years of IT Project Manager/Scrum Master experience managing complex projects related to Product/Application Development and Enhancement. Experienced in managing project with on and off shore development teams.
• Managed and delivered project in Waterfall, Agile and SAFe methodology.
• Analytical problem solver who has assisted in enterprise wide management strategies & business architecture, designing leading edge systems for processes improvement of future state business processes.
• Industry experience in Finance, Healthcare, Transportation and Supply Chain. Realistic attitude with the tenacity to work effectively within aggressive schedules. Passionate about finding technology solutions to business processes.
• Strong abilities to multitask and manage multiple projects while delivering results for both internal and external customers.
• Proven track record of a high degree of customer satisfaction related to representation, documentation and delivery of solutions to meet their business needs.

AREAS OF EXPERTISE

• Leadership
• Experienced Agile, Waterfall, SAfe
• Strategic Planning
• Communication Skills
• Quality Assurance
• Project Scheduling/Budget
• Skilled in writing SQL Queries
• Resource Management
• Business Analysis
• Skilled in MS Office, Project, Visio, Rally, TFS, JIRA
• Risk Analysis, Identification and resolution

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose / Together Soft / MS Visio / Enterprise Architect

Requirement Tracking: Rally/Rational Requisite Pro / Case Complete / Top Team/JIRA

Languages: C / C++ / Java /.NET (Working Knowledge)

Web Technologies: HTML / XML / JSP / ASP / Java Script / VB Script

Databases: Oracle / SQL Server / Microsoft Serve

PROFESSIONAL EXPERIENCE

Confidential, Texas

Project Manager

Responsibilities:

• Support PLI initiative for Servicing domain, by creating Product backlog and focused servicing factories on business objectives and track progress to ensure project milestone are being completed on time
• Coordinated with Vendors to create product map for the PLI project implementation
• Responsible for providing written and verbal communications including weekly status, dashboard and project updates for management team
• Actively Tracked internal and external project risks/impediment log where each risk was graded for probability and impact. Implemented communication plan to escalated risks as appropriate
• Accountable for collaborating with customers and vendors to develop UAT plans and manage testing effort.
• Ensure effective communication and relationship between customers, partners, stockholders and all business units are well maintained

Scrum Master

Confidential

Responsibilities:

• Communicate and collaborates with internal and external customers and other Product Owners to identify product improvements, analyze user needs, identify scope, and document features/high level functional requirements. Works in conjunction with partners in development and program management to determine overall cost and return on investment.
• Servent leader to the team in mitigating impediments impacting team’s successful completion of Release/Sprint Goals
• Sucessfully led all scrum activities for the team (Backlog refinement, sprint planning, daily scrum, sprint review and sprint retrospective)
• Effectively track team’s progress, including burn down, velocity and release forecasting
• Monitor and manage dependencies on other teams and external projects to ensure potential issues are resolved
• Participate in interation planning to create acceptance criteria
• Assist QA test the defined ‘done’ for developed features
• Executive briefings and presentation of progress toward strategic goals.
• Ensure Product backlog is maintained, and User Stories are prioritized
• Define product vision, road - map and growth opportunities for Credit Bureau Reporting
• Develop a deep understanding of our business portfolio, while identifying areas of improvement for credit reporting to various regulators such FCRA, CDIA and CFPB
• Manage Domain Owner and Sponsor expectations

Sr. BSA

Confidential

Responsibilities:

• Facilitate discussions and conflict resolution across teams with multiple Business Product Owners and Stakeholders to ensure timelines are met.
• Collaborate with IDS partners to ensure operational and maintenance release commitments are fulfilled and of quality
• Work closely with Business Product Owner to create and maintain a product backlog according to product strategy, business value or ROI, implemented fraund vereification functionality in loan origination system to save $5M.
• Work closely with Business Product Owner to identify and manage cross-impacts
• Provide vision and direction to the development team and stakeholders throughout the initiatives and create consumable, agile epics and stories
• Lead planning effort for product release plans and set expectation for delivery of new functionalities
• Aligned sprint goals with vendors to ensure the functionalities of the MVP were complete.

Confidential, Texas

Sr. Scrum Master

Responsibilities:

• Proficiently organized and facitlited daily scrum, sprint review, sprint retrospective, sprint and release planning
• Identified and remove team impediments to enhance productivity and efficiency.
• Collaborate closely with Product owners on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing
• Work with Scrum Masters to prepare for and facilitate planning increment sessions for potentially shippable product
• Managed critical time sensitive project to incorporate changes required to our funding application to meet federal mandate regulation.
• Collaborate with development team to create sprint plan and responsible for remove any impediments to ensure project stays on track.
• Managed one onsite and 2 offshore teams developing and enhancing origination applications.
• Successfully managed multi-vendor engagement that has diversity of technologies to build Loan Origination product for auto finance industry.
• Several commendations from Business in Auto finance industry for increasing the productivity in Loan Servicing application.
• Engaged the project sponsors on a monthly basis and have weekly meetings on the status of the project with the IT Program Manager.
• Managed projects with our external partner Chrysler Capital and CARMAX.

Confidential, Texas

Business Analyst

Responsibilities:

• Developed backlog of user stories with session from C-level and Director level management to create roadmap and ensure that user stories are ready for consumption by development teams.
• Guided Product Owners to ensure user stories have valid acceptance criteria to make it consumable for two week sprints.
• Supported agile team of 5 Developers, 2 QA as Sr. Business Analyst.
• Gathered and documented requirement for the Chrysler Capital project that allowed car dealerships to sell commercial and lease products.
• Identified and utilized variety of learning methods to improve requirement election such JAD sessions, white board sessions, prototyping, backlog review meeting.
• Develop training documentation for new, existing, and/or enhanced applications while helping familiarize new and existing users of new and/or enhanced application features.
• Provides support and assist internal customers with requirements definition, solution development, and solution planning which includes helping to define testing strategies (e.g., use cases and acceptance criteria).
• Accountable for developing and maintaining business process models as necessary and providing solutions to internal and external customers during daily scrum sessions.
• Serving as SME for CREDIT origination system.

Confidential, Irving, Texas

Business Analyst

Responsibilities:

• Facilitated requirement meeting with stakeholders to gather, analyze, and define user needs and requirements. Utilized top team and case complete to create use cases and use case diagrams.
• Managed all aspects of business requirements in agile environment. Design and built prototypes, collaborating with Enterprise Architect Directed the full implementation of new Saving Tracking application on .NET platform.
• Collaborate with QA team to design and execute test plan and test cases. Support UAT; prepare training materials for end users.
• Develop and manage Information Architect and wireframes for redesign of Vha.com.
• Involved in requirements scoping, identifying high priority requirements, and estimating effort for implementation.

Confidential, Dallas, Texas

Business System Analyst

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, technical documentation and test plans.
• Directed risk engineering/high level review sessions and update Business Process/Software System Requirements in collaboration with senior executives and business users.
• Interfaced with internal clients and technical vendors on new feature requirements and conducted a thorough analysis of the system features to assist project team with implementation of new features.
• Conducted individual and group (JAD) sessions with business and technical units.
• Prepared the Functional Requirements Specification (FRS) Document using Requisite Pro for the application based on business user information.
• Analyzed and defined business problems, driving feature identification and prioritization, defining and documenting business requirements and priorities.
• Critically evaluated the information gathered from multiple sources during requirements and analysis and responsible for tracking, tracing and managing requirements using Requisite Pro.
• Prepared test plan and executed all levels of functional testing using test cases to prove that the system conform to specifications of business requirements and meet market driven quality requirements.
• Use MS SharePoint for initiating, tracking, and reporting common business activities such as document review and approval, issue tracking and signature collection.
• Develop SQL Queries for creating ad-hoc sales report.
• Promoted to Business Relation Manager to handle all requests from package business unit, based on outstanding performance and reputation as Subject Matter Expert.