SUMMARY

• 10 + years of experience in software Industry out of which 5+ years of experience as a Scrum Master for a software development team that was diligently applying Scrum Principles, Practices and Theory and 5+ as a Software Quality Analyst.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Proficient in the application of agile software development methodologies in the development of robust systems that deliver true business value. Strong proponent of mentoring and lifelong learning.
• Experience working with executive leadership, business stakeholders, product owners, product managers improving process, thinking strategically and building teams with excellent measurable and valuable business results.
• Lead and Coach organization for Scrum Framework in its Scrum Adaption.
• Facilitated various Scrum Events.
• Extensively worked on Scrum Artifacts to maximize their values.
• Deep Knowledge and understanding of Different Scrum roles, rules and responsibilities.
• Extensively worked on creating Project Plans, Tracking deliverables and Coordinating with various teams/ stakeholders to ensure there are no communication gaps.
• Monitored project status and reported project details to senior and executive - level management.
• Improved Software Quality and Reduced Defects via introduction of defect management tools and templates.
• Coach and provide guidance to Team Members on QA Processes and Best Practices.
• Served as a primary liaison between Business group and Technology teams.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assess project risks and issues and provide solutions where applicable.
• Experience in conducting various Quality Audits at different phases of the project.
• Hands on with prioritizing and tracking change requests, defects and enhancements.

TECHNICAL SKILLS

Project Management Tools: Microsoft Project, Project Tracking System, Rational Requisite Pro, SharePoint

Business Tools: Microsoft Office, Visio, Microsoft Project Central, Oracle Sales Analyzer.

Testing Tools: Mercury Quick Test Pro, Mercury Quality Center

Operating Systems: Windows

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Worked with Product Owner and manage story pre-grooming, story grooming, backlog prioritization and release planning.
• Coordinates and manages dependencies across multiple scrum team deliverables to track the completion of large program initiatives and drives SCRUM of SCRUMS.
• Collaborated with business stakeholders, partner with product owners and engineers to drive strategic initiatives though on-time delivery.
• Effectively managed Daily Scrum, Sprint Planning, Sprint Review, Retrospective, and steering committee meetings.
• Identified, removed and prevent impediments, technical/non-technical roadblocks, and distractions to maintain and improve team capacity.
• Actively driven sprint burndown, release burnup, and provide transparency to RTM impacts and change in priority in direction to stakeholders.
• Captured and reported program status to executive management.
• Coaches team to use SCRUM effectively and ensures team motivation is high at all time.
• Facilitated the discussion and effectively engage in conflict resolution.
• Managed third-party Integrations by facilitating timely discussions and sharing meeting minutes to keep everyone updated of current status.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Shield team from distractions that will impact velocity of current Sprint.

Confidential

Scrum Master

Responsibilities:

• Involved in Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices & values.
• Supported Product Owners to establish and maintain Product/Story Roadmaps.
• Facilitated Various Scrum events and involved in maintaining various scrum artifacts.
• Worked with the scrum team to evolve the definition of Done.
• Assisted internal and external communication, improving transparency, and radiating information.
• Ensured product quality expectations are defined and known across the team.
• Tracked progress and help the team achieve their commitments.
• Removed impediments or guided the team to remove impediments by finding the right personnel to remove the impediments.
• Monitored progress daily and problems identified are solved by working with team to develop corrective actions.
• Contributed in Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Managed and reported the status of scope, schedule, resourcing and financials.
• Helped to foster a culture of continuous improvement via retrospectives and Inspect and Adapt workshops.
• Build strong relationships with stakeholders, application users, and program owners.

Confidential

Quality Analyst / Project Coordinator

Responsibilities:

• Established and Monitored Adherence to QA Process for different Phases of the Project.
• Developed comprehensive test plans from requirements/specifications for complex items with input from developers and business process experts.
• Conducted daily test activities for assigned area or applications.
• Employed testing criteria in the review and approval of business requirements, functional specifications, and systems design.
• Developed test cases and Provide timely and relevant communication on test findings to key stakeholders.
• Monitored, update, and audit Software Testing and Quality Assurance processes.
• Participate in QA metrics/reporting and departmental support throughout the organization.

Confidential

Quality Analyst / Project Coordinator

Responsibilities:

• Actively Involved in SEI-CMM Level V activities.
• Imparted Role Based Training on the role of QL.
• Actively involved in consolidating & analyzing the defects in the Project.
• Contributed Towards tool piloting as recommended by Technology Change Management Group.
• Involved in spreading SEI-CMM Level V awareness to the Team Members.
• Helping Project Mangers with estimation and Planning by understanding requirements.