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Senior Project Manager Resume

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White Plains, NY

SUMMARY

  • Articulate and accomplished IT Manager with 15+ years of hands - on IT systems and network operations and management experience. Talented professional with multiple variants of UNIX/Linux and Windows technical skills.

AREAS OF EXPERTISE

  • Infrastructure Project Management
  • Reporting and Analysis
  • Service Management
  • IT Systems Consolidation
  • Datacenter Migration
  • Global Team Management
  • Cloud and Server Architecture
  • Charismatic Leadership

PROFESSIONAL EXPERIENCE

Confidential, White Plains, NY

Senior Project Manager

Responsibilities:

  • Chaired and architected Business Intelligence (BI) applications running on Oracle OBIEE, Endeca and IBM Cognos platforms with Teradata data warehouse backend. Boosted the revenue by 10 to 20%.
  • Gathered business requirements, researched and delivered high performance and cost effective enterprise architecture solutions for new and existing projects.
  • Proficient in cost estimate, procurement, installation, testing, IT operations, business continuity planning and Disaster Recovery (DR) activities.
  • Worked closely with Executives on managing Windows (2008 and 2012)/UNIX (Solaris v10 & 11 and RHEL v6 & 7) servers, storage and network solutions.
  • Created project plans, work breakdown structure, milestones, associated cost and timeline, budgeting, monitoring and controlling, documented technical design, policies and procedures, and operation manuals.
  • Managing IT support team involved recruiting, mentoring, assigning, tracking and closing tasks.
  • Managed technology refresh cycle of EOL infrastructure and decommissioning systems.
  • Formulated proactive steps for outages and recovery and exceeded the system uptime SLA of 98%.
  • Coordinated release/change, incident and response management, hardware and software deployment in non-production & production environments.
  • Conducted meetings and sent meeting minutes and status tracking reports on daily and weekly basis to all global IT and business stakeholders for their consensus and feedback.
  • Monitored system resources and usage proactively for capacity planning, budgeting and savings that led to system consolidation.
  • Showcased IT systems consolidation and datacenter migration projects, a $15M company initiative and reaped $9M annualized business savings.
  • AWS Certified Solution Architect worked on Amazon Web Services (AWS) cloud migration.
  • Handpicked and commended by Executives for providing network project management expertise to New York City’s e911 Emergency Response system, the world’s largest.
  • Strategic data analysis and reporting of ordering flowthrough metrics saved $1.5M per month in penalties.

Technical Project Manager

Confidential

Responsibilities:

  • Managed all phases of services delivery activities in collaboration with global cross-functional team.
  • Supported IT projects using Waterfall and Agile methodologies to align with business strategy and goals.
  • Adept in building strong relationship with IT and business stakeholders and contractors.
  • Delivered high-quality service and products on or ahead of time within scope and budget resulted in customer satisfaction and recognized for problem solving skills and proactive decisions.
  • Built a network operations team responsible for internal IT infrastructure to support Bell Atlantic labs.
  • Orchestrated cabling, rack mounting servers, systems engineering, Windows/UNIX operating systems administration, support for Cisco routers, switches and firewalls, DHCP, DNS, WINS, and WiFi network.
  • Hands on experience with advanced TCP/IP networking concepts: VLAN, RIP, OSPF, BGP, EIGRP, etc.
  • Solid understanding and experience in virtualization and cloud computing (serverless) architectures.

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