SUMMARY

• Experienced Certified Scrum Master/ Product Owner /Project Manager/AWS Solution Architect proficient in Scrum Processes and Methodologies, Business Analysis, Fraud Analytics, Data Visualization, Process Design, Process Re - engineering and Project Management skills.
• Comprehensive knowledge of Agile/Scrum, SAFe, Kanban, Lean, Waterfall, Hybrid Software Development Life Cycle (SDLC) with a thorough understanding of Requirements, Analysis, Design, Development and (UAT) Testing phases in medium and large scale projects.
• Expert Scrum Master in bringing Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, Rally tracking, Jira tracking product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100%.
• Expert Scrum Master and Agile PM with a thorough knowledge of both waterfall and Agile workflow and their overlap in an organizational EDF.
• Expert in Coaching and implementing Scaled Agile Framework (SAFe) best practices tailored to specific process requirements of an organization including Release Trains and Value Streams.
• Expert Coach in mentoring teams, leading them to be self-directed with strong accountability, decision making, conflict resolution transparency and happiness index.
• Expert in project planning, risk mitigation, procurement, resourcing, forecasting, budgeting, change management and status reporting.
• Expert and trained as Power user for Agile Version 1 Tool/Rally/JIRA/VSTS.
• Development and customization of process designs materials of various ITSM processes including ITIL V3 based Change Management, Problem Management and Release Management.

TECHNICAL SKILLS

• Security/Fraud Analytics, Retail, Ecommerce, ERP, Consumer/Commercial Lending, Mortgages, Auto & API Web banking application experience.
• Experience with outsourced and offshore teams, vendor relationship management.
• ITIL V3 Change management, Configuration Management & Release Management.
• Incident management, Problem Management & Service Level Management.
• Agile Coach, Release Train Engineer, Agile Project Manager, Scrum Master, Scrum Product Owner.
• Solid understanding of Software Development/Deployment, Quality Assurance & User Acceptance Testing.
• ETL Environment (Teradata, AbInitio….
• Tableau for Data Visualisation
• AWS Amazon Cloud
• DevOps (Dockers, Kubernetes......
• Microsoft DevOps Azure
• Version 1/Rally/JIRA Tool/Easy BI/VSTS
• Oracle Business Intelligence Reporting
• Swagger for Microservices
• SOAPUI Pro
• Visual Basic programming
• SQL/SAS/Python/R/Java Script/Html/CSS
• Ruby Mine /Jbehave Tool for ATDD/BDD
• Oracle 11g Database.
• Ignite Tool for API.
• SQL query tools.
• Key tools: MS Project, MS Visio, Word, Excel, PowerPoint.
• Operating Systems: MS-DOS, UNIX, Windows XP/NT/2000
• Microsoft Package: MS-Office, MS-Access, MS-Visio

PROFESSIONAL EXPERIENCE

Confidential

Senior Agile Project Manager/Ecommerce

Responsibilities:

• As a Senior Agile PM my job is to deliver multiple product streams for the client.
• Establishing Delivery standards for Agile COE (Center of Excellence) and Agile metrics based on industry best practices for Rogers ( Confidential ).
• Managing a team of Developers, QA, Architects for product implementation.
• Making RFC,RFP and RFQ for vendor proposals and negotiation.
• Delivering budget forecast and employee billing OTL as part of Agile Project Streams.
• Coaching all new hired team resources Agile best practices and ceremonies.
• Managing the Backlog and Dashboards in VSTS for Epics and Metrics.
• Managing the KPI and WIP limits in Scrum and Kanban boards.

Confidential

Senior Agile Project Manager/Ecommerce

Responsibilities:

• Confidential was augmenting traditional search techniques with a faceted navigation system on their product listing page (PLP) allowing users to narrow down the search results by applying multiple filters based on faceted classification of the items. Facet PLP is built on Apache SOLr.
• Pricing Microservices
• Confidential was initiating a new microservices for pricing based on the feeds of SAP Hybris and SAP ECC system.They are using Swagger tool to build the API and Soap UI Tester Tool for QA.
• Product Tagging Type
• Confidential was initiating a new product tagging internal system between HD Canada and HD US for employees access to inventory. There are 40% of the product SKUs are same for Canada and the US.
• The goal of this project to identify and assign unique Canada SKUs with the help of Machine Learning and Google Big Query.
• As a Sr Agile Project Manager, my job was to deliver multiple projects for the client.
• Established Delivery standards for Agile COE (Center of Excellence) and Agile metrics based on Agile best practices for Confidential .
• Managed multiple teams of Developers, QA, Architects and external vendors for platform implementation.
• Managed the Backlog and Dashboards in JIRA with Easy BI for Data Visualisation for stakeholders.

Confidential

Scrum Master/Program Manager Expert

Responsibilities:

• As a Scrum Master my job was to deliver OTP Release 2.0 for the client.
• Established Delivery standards for Agile COE (Center of Excellence) and Agile metrics based on Agile best practices for BMO.
• Managed a team of Developers, QA, Architects and external vendors for platform implementation.
• Coached all new hired team resources Agile best practices and ceremonies.
• Managed the Backlog and Dashboards in JIRA for Epics and Metrics.
• Managed the KPI and WIP limits in Scrum and Kanban boards.

Confidential

Scrum Master

Responsibilities:

• As a Scrum master my job was to deliver four event management streams for the client.
• Established Delivery standards for Agile COE (Center of Excellence) and Agile metrics based on Agile best practices for Confidential .
• Managed multiple teams of Architects and developers for ecommerce platform implementation.
• Coached all new hired team resources Agile best practices and ceremonies.
• Managed the backlog and dashboards in JIRA for epics and metrics.
• As a Scrum Master I was building an Agile Product Delivery Culture for Thinkwrap and their ecommerce clients like Aldo.
• Building Agile COE (Center of Excellence) and Agile metrics based on Agile best practices for Thinkwrap.
• Managed multiple teams of Developers onsite and offshore for SAP Hybris ecommerce platform implementation.
• Coached Aldo BA resources in transition as Product Owners.
• Managed Product backlog management and filters management in JIRA with kanban board.

Confidential

Enterprise Agile Coach

Responsibilities:

• As an Enterprise Agile Coach for Confidential I coached and managed multiple teams onsite and offshore for large scale (SAFe) implementation.
• Built Agile COE (Center of Excellence) for Confidential which was key milestone for their Agile Transformation.
• Coached CN Program Managers to become Release Train Engineers.
• Coached teams in CN Iterative Agile best practices including self-organization and cross-functionality.
• Coached Scrum Masters to run Agile ceremonies like Sprint Planning, Daily stand up, Sprint Review, Sprint retrospective.
• Coached Scrum Masters How to build dashboards and Sprint metrics reports in JIRA.
• As a Scrum Master/ Team Coach I coached and managed multiple teams onsite and offshore.
• Coached teams in Agile best practices including self-organization and cross-functionality.
• Implemented Scaled Agile Framework (SAFe) best practices with Release Trains.
• Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, Rally tracking, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100%.
• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.
• Coached teams to prioritize the work based on business value and handling of the tasks by the team.
• Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
• Coached and managed teams on Agile Scrum best practices tailored to specific process requirements of BMO.
• Mapped those project needs with Agile ceremonies like daily scrum, sprint planning, product backlog, sprint backlog etc by using Rally Tool.
• Helped BMO to transition from JIRA to Rally.

Confidential

Scrum Master/Agile Coach

Responsibilities:

• Managed cross-team and executive level communication on project status, schedule, overlaps, and dependencies.
• Trained team members how to use Rally effectively and consistently.
• Identified and removed impediments, while preventing distractions that could have interfered with the team focus of delivering the iteration goals.
• Facilitated ideation sessions with multiple teams to create initial backlog for large projects.
• Coached development managers on Scrum to foster team empowerment.
• Agile Team Coach for the Enterprise Delivery Framework (EDF), actively coaching and developing distributed teams on Agile methodology.
• Created and delivered Agile Training classes to train Scrum Masters, Product Owners, and development teams.
• Championed Agile methodologies and mentored other in house non-certified Scrum Masters on Agile processes and techniques, encouraging their certification.
• Mentored Product Owners on how to write effective user stories, prioritize the work based on business value and how to groom/refine the team backlog.
• Built and leveraged relationships to improve internal and external communication increasing relevancy of program and team level backlogs.
• Facilitated crucial conversations with teams when conflict resolution opportunities arise and empowers the team to self-organize.
• Worked with development team to improve their intra-team communication regarding iteration work for improved visibility of current work, open issues and priorities.
• Led strategic Release Planning and tactical Iteration Planning sessions.

Confidential

Agile Expert / Process Improvement Manager

Responsibilities:

• Coached the team in agile best practices including self-organization and cross-functionality.
• Enacted change & continuous improvement to increase the productivity of the team and quality of deliverables.
• Coached the team and helped to lead in organizational environments in which Agile is not yet fully adopted and understood.
• Part of my role was to analyze current procedures and processes and make recommendations and changes in order to improve and support business systems and activities and to deliver greater effectiveness and efficiency of Agile Best Practices.
• Lead change management initiatives from inception to production ensuring adherence to change management principles and best practices with IBM Tivoli.