SUMMARY

• 20+ years of IT consulting experience in the full life cycle of system development for Mainframe, Client/Server, and Web - based systems as a manager, project manager, scrum master, technical lead, business analyst, and developer using Agile, RUP and Waterfall methodology.
• Five years of Scrum Master experience
• Twelve years of Project Management experience
• Twelve years of Business and Functional Analyst experience
• Eliciting business, functional and data requirements through interviews, JAD sessions, surveys, and requirement reviews
• Three years of project work specifically focused on defining and standardizing change and configuration management within organization

PROFESSIONAL EXPERIENCE

Confidential

Agile Scrum Master/Project Manager/Business Systems Analyst

Responsibilities:

• Streamlining the authoring process and sun-downing four obsolete applications by designing and developing a web-based application to provide a single catalog authoring system for Vehicle, Major Components, and Images.
• Supported the introduction of a new product into the North American market by designing and developing a batch process to acquire and incorporate the vehicle and major component and image data into the aftermarket catalog and provide subsets of that data to support downstream warranty and pricing systems.
• Participating as an Agile Coach to advocate for using Agile methodology for IT development across Daimler IT
• Chairing all scrum activities including: daily team scrum sessions, Iteration Demos, Weekly Iteration planning sessions, Iteration Retrospectives, user story grooming sessions, UAT testing, and Implementation planning and delivery
• Business Systems Analyst responsibilities include:
• Developing BRD, User Stories, Wireframes, Process, System and Data flows, Use Cases, Functional Specification, User Guide and Online Help documents to meet Daimler project documentation requirements
• Ensure traceability from user stories through design, testing and functional deliverables
• Develop detailed design specifications for Java UI and COBOL batch development
• Data modelling, documenting and managing requests for DB2 database updates
• Develop and execute test plans, test cases and test scripts
• Develop implementation plans, requests, and represent project interests in change request meeting
• Project Manager responsibilities include:
• Managing efforts from non-Agile services teams to support this project
• Estimate, Plan and Track project deliverables and activities
• Identify, track and manage project risks and issues
• Provide weekly and monthly status information to multiple organization levels and stakeholders

Tools: used: Team Foundation Server, MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, SharePoint, Jazz, Jira

Confidential

AgileScrum Master/Business Analyst

Responsibilities:

• Chaired all scrum milestone activities including: daily team scrum sessions, Iteration Demos, Weekly Iteration planning sessions, user story grooming sessions, UAT testing and Iteration Retrospectives
• Elicited business requirements from multiple stakeholder groups,
• Developed BRD and Functional Specification documents to engage outside non-Agile teams including Data Warehousing, Microstrategy tool reporting and data archival,
• Chaired kickoff meetings and follow up discussions engaging other technical teams,
• Ensured traceability from user stories through design, testing and functional deliverables,
• Tracked Post-Implementation support issues.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, SharePoint, Version One, STAMP

Confidential

Project Services, Project Manager/Sr. Business Analyst

Responsibilities:

• Planned, coordinated and developed deliverables for future releases to define project scope, schedule, resources and budget
• Managed work orders and change requests.
• Prepared and reported status to stakeholders
• Performed test planning, testing and facilitated UAT testing through obtaining Business Approval
• Facilitated meetings with multiple stakeholder groups to capture, clarify and prioritize requirements
• Developed all business requirements and functional specifications
• Developed and maintaining User Guides for each application user role.
• Aided in the development of the ePMO. Worked with team members to develop and standardize processes and documentation templates tailored to meet the needs of the business and which represent industry best practice for project,change and configuration management with PMI methodology focus.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Daptiv, Team Foundation Server, SQLServer, Track IT

Confidential

Program Manager/Project Manager

Responsibilities:

• Requested by Cigna client to act as facilitator to resolve production delivery issue.
• Worked with the project stakeholders, business area SME’s and Application System Architects to define project scope, schedule, and budget.
• Prepared project documentation including: Statement of Work, Project Schedule, Resource and Staffing Plans, RACI, Risk Assessment, Change Requests, Project Status Reports, and Cost/Benefit Analysis for each project effort.
• Prepared estimates for proposed product development efforts and reviewing estimates with clients.
• Reported weekly status, preparing metrics, managing change requests and managing UAT for all development efforts for my client group.
• Mentored new project managers on PMO requirements based on PMI principles for Waterfall projects.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, SharePoint, Access, HP Project Portfolio Management Center

Confidential

Functional Analyst

Responsibilities:

• Worked with the project stakeholders, business area SME’s and Application System Architects to translate business requirements into functional requirements and define use cases that fit within the scope of each project.
• Developed wireframes, user stories, data dictionary, and use case to define a system to capture and maintain the specifications for identifying accounts receivable assets qualified as collateral for short-term loans.
• Compared functionality and costs between in house customer code and available solutions from SAP and prepared comparison results and recommendation documentation.
• Prepared project documentation including: Functional Requirements documents, Use Cases, Flow Diagrams, Data dictionaries, Wireframes, Traceability Matrixes, and User Acceptance Testing Test Plans for each project effort following the PMO PMI based project management methodologies,

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, SQL, Remedy, SharePoint, Clarity, PeopleSoft HR

Confidential

Project Manager/Business Systems Analyst

Responsibilities:

• Worked with the project stakeholders and business area SME’s to identify and capture functional and business requirements to define intranet sites and applications.
• Defined timelines, effort estimates, tracked and provided status and metrics to stakeholders.
• Defined data migration specifications to migrate data from Lotus Notes application sites to application sites. Coordinating data migration efforts with vendor. Validating data for completeness and content post migration.
• Worked with business users to provide training to help them use their relocated applications and improve their SharePoint knowledge.
• Produced project deliverables including: timelines and schedules, weekly reports on status, risks, and issues, Business Requirements Documents, Data and Process Flow Diagrams, Data Dictionaries, Traceability Matrixes, Use Cases, User Guides, Unit, System and User Acceptance Testing Test Plans

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, SharePoint 2010, InfoPath

Confidential

Project Manager/Business Systems Analyst

Responsibilities:

• Worked with core project team to establish effort estimate, work breakdown, and timeline.
• Worked with the project stakeholders, business area SME’s and Application System Architects to identify and capture project requirements, define use cases and user stories that fit within the scope of each project.
• Prepared project documentation including: Analysis Workplans, Business Requirements documents, User Stories, Use Cases, Process Models, Data dictionaries, Traceability Matrixes, User Acceptance Testing Test Plans, Risk/Issue Assessment and Tracking, Change Requests, Communication Planning for each project effort.
• Defined and ordering testing data to meet the testing requirements for each project
• Prepared and provided status reporting to stakeholders weekly and monthly

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, SharePoint, BluePrintClarity, Econometrix

Project Manager

Confidential

Responsibilities:

• Worked as a project manager planning, coordinating activities, developing deliverables and providing management reporting for multiple small to medium sized project efforts for Brokerage Data Management to enhance the Confidential Advisors Enterprise Data Warehouse.
• Followed the PMO defined project management methodology which was based on PMI best practices.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, SharePoint, Access, PlanView, STAMP

Confidential

Project Manager/Senior Business Analyst

Responsibilities:

• Worked with core project team to establish work breakdown, estimates, schedule and timeline, identify and mitigate risks and issues,
• Facilitated meetings with the 18 collaborating departments to capture business process and business rules for current state.
• Analyzed findings for quick wins, bottlenecks, redundancies, redesign and merger opportunities.
• Analyzed the current data collected and purpose for each of the seven stand- alone applications involved in the current process activities.
• Defined requirements for a single streamlined application merging the functionality for several of the existing applications.
• Developed business process model for proposed future state.
• Defined detailed use cases and data dictionary based on the proposed future state model.
• Provided status reporting to stakeholders.
• Used PMI best practices in the development of deliverables, scheduling and tracking of project milestones.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, Sharepoint

Project Manager/Business Analyst

Confidential

Responsibilities:

• Improved the documentation of each application and the supporting infrastructure within WFA.
• Developed and distribute eLearning course to improve the knowledge of the unique IT challenges of supporting WFA..
• Participated in rollout of new consolidated Change Management process for WFA.
• Developed training materials, facilitated meetings, performed event hosting during event and worked with facility management to arrange for meeting services for 200+ attendees within WFA IT for two day workshop to improve visibility for risks and coordinate cross area coverage of post merger Production issues.
• All deliverables conformed with Confidential Advisors PMO standards and templates based on PMI best practices.

Tools: used: MS Word, MS Excel, PowerPoint, MS Project, Visio, Remedy, Sharepoint