SUMMARY

• Professional with 13+ years of experience as a Scrum Master, Agile Coach, Project Manager and Business Analyst
• Experienced in Account Management, Agile Implementation/ Transformation and technical delivery of Digital Transformation projects including Cloud Migration for leading clients in Financial Services
• Led and managed large, complex enterprise - level agile transformations consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams
• Experienced in all phases of Project Management and Projects delivery in Offshore-Onshore model with both Agile and Waterfall methodologies
• Led the technical delivery of the projects worth $30 million and managed team of 12 Developers and 5 Business Analysts
• Experienced in working on multiple projects involving multiple teams and systems
• Over 7 years of experience with different frameworks in agile methodology including Scrum, Kanban and XP
• Proficient in conducting all the scrum ceremonies and creating high performance Agile teams
• Experienced with scrum techniques such as Poker planning, MoSCoW, INVEST, T-shirt size, Silent writing, Paired Programming, Mob Programming and Relative Estimation
• Experienced in Business/ Systems Analysis including requirement gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA engineers

TECHNICAL SKILLS

Requirement Management Tools: VersionOne, Jira, Rally, TFS, DOORS, HPALM

Business Modelling Tools: MS Visio

Version Control Tools: SharePoint

Database Communication Tool: SQL

Change Management Tool: ServiceNow

Architecture Framework: TOGAF, ITIL

Utilities: MS Office suite (Word, Excel, Power Point, Project)

PROFESSIONAL EXPERIENCE

Confidential - Baltimore, MD

Scrum Master/ Agile Coach

Responsibilities:

• Provided training and coaching to agile teams and their management as needed; helped teams continuously reflect and improve, becoming more effective in their roles and increasing the outcome, collaboration, and quality practices
• Maintained metrics that provide visibility to stakeholders on program-level plans, progress and quality
• Conducted all Scrum ceremonies including but not limited to: release planning, sprint planning, daily Scrum meetings, retrospectives, SME reviews, and business Demos
• Strong planning skills with experience in task estimation, resource scheduling, risk and issue management.
• Removed organizational impediments and provide insights into more effective ways to achieve objectives
• Built a collaborative, trusting and safe environment across Agile teams, fostering open communication to help surface/remove constraints, structure cohesive retrospectives and promote creativity within the team
• Provided training and coaching to product owners/business sponsors, partners and stakeholders to fully understand and feel empowered to incorporate Agile in their lines of business
• Led improvement in team's engineering practices by encouraging TDD, Pair Programing, Test Automation and Continuous Integration
• Provided knowledge, architecture and expertise around enterprise Lean Agile processes while coaching leadership roles in the organization to successfully lead and manage concepts at the enterprise level

Confidential - Mclean, VA

Scrum Master/ Project Manager

Responsibilities:

• Conducted scrum ceremonies including daily scrum, Sprint Planning, Product Backlog Refinement (Grooming), Sprint Review, Sprint Retrospective, Scrum of scrums
• Contributed to the definition of done and growth of Agile at Confidential by following agile principles for successful project delivery and mentoring new users of Agile
• Acted as an individual contributor that coordinates and coaches’ executive leaders across an organization within the framework architecture of Agile methodology
• Established quarterly project planning resulting in efficient delivery commitments by improving team velocity & predictability and identifying inter-team dependencies and impediments
• Removed impediments within the team control and escalated those outside of the team control
• Ensured that team's progress and success & measures are highly visible to stakeholders by using the KPIs including Velocity, Sprint Burndown and Release Burndown charts
• Led teams in estimating user stories effectively using the techniques including Poker planning, T-Shirt Sizing and Relative estimation
• Improved team's engineering practices by encouraging Pair Programing and Mob Programing
• Worked with the dependent Agile teams and led independently technical delivery from solution to deployment, contributing to the success of projects
• Led the team to adopt “Prune the Product Tree” model to streamline inflow of requirements leading to healthy Product Backlog
• Documented risk/ issues and ensured risks and issues are mitigated/resolved in a timely manner
• Developed implementation/back-out plans and support production implementation
• Supported application in production involving on-call support for troubleshooting critical issues of upstream and downstream applications, logging issues and working with IT to determine root cause
• Acted as an SME across assigned domain and applications with general understanding of upstream and downstream systems
• Reviewed the production incidents, do the lessons learned and continuously improve the existing process to improve the efficiency and add value to the business
• Worked with the Business and key stakeholders to understand and assess business requirements
• Led the workshops with Business and key stakeholders to document current business processes & workflows and identify business process improvement opportunities
• Conducted high level and detailed Gap analysis as part of research and suggest alternative solutions and recommendations

Confidential - New Jersey

Scrum Master

Responsibilities:

• Conducted scrum ceremonies including daily scrum, Iteration/Sprint Planning, Backlog Refinement, Iteration/Sprint Review, Iteration/Sprint Retrospection, Leads retrospective, Scrum of scrums
• Created projects in JIRA with the different UI interfaces, project components and project versions and customized user screens with custom fields to capture data based on the needs
• Worked with product owner to prioritize features and facilitate each of the feature teams towards achieving sprint goals
• Successfully used Agile/Scrum Method for gathering requirements (preparing Product Backlog) and led the Refinement, Grooming and Planning session to estimate and prioritize user stories as part of the sprint
• Worked closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization
• Worked with the Business and key stakeholders to understand and assess business requirements and converted them to actionable user stories
• Worked extensively through Agile development methodology by dividing the application into iterations
• Studied existing system requirements, environment and operations by interacting with the Project and Business team members
• Conducted high level and detailed Gap analysis as part of research and suggest alternative solutions and recommendations
• Worked with UX and development team to create process flows, wireframes, mock-ups and user interfaces to meet business requirements
• Acted as the primary contact for the Development, SIT and UAT team in answering questions regarding the desired behavior of user stories
• Supported all testing, including but not limited to: Development Integration Testing, System Testing, User Acceptance Testing, End-to-End Testing, and Performance Testing
• Supported Project Manager in writing Vision document from customer perspective, focusing on the essential features of the system, defining the primary goals and ultimate objectives of the project
• Participated in the defect review meetings, updated requirements document as per business user feedback and change in functionality of the application

Confidential

Senior Business Analyst

Responsibilities:

• Conducted interviews, JAD sessions with Business Stakeholders, SMEs, Data Analysts, Technical Architects and Developers to gather business, technical and non-functional requirements
• Converted business requirements into functional & technical specifications
• Performed Data mapping from source system to target system
• Created the AS-IS Model of the system and performed a GAP analysis to identify problems and inconsistencies with business requirements specification and the existing system
• Supported testers in Unit Testing, Systems Integration Testing & User Acceptance Testing
• Performed the role of a liaison between Business Units and Technical Solution Developers
• Provided production support to end users for the web-based application
• Developed Data Flow, Workflow and Process Flow in MS Visio
• Performed manual front-end testing to check all functionalities of different modules
• Performed gap analysis, identifying opportunities for enhancements and made recommendations based on key findings during requirement gathering
• Created Use Case and Business Process Flow diagrams during the analysis
• Actively interacted with different business groups to identify the deficiencies in the system by comparing the actual objectives with the desired system objectives
• Conducted daily defects triage and progress meeting reports with QA team
• Assisted QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements