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Program Manager Resume

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Las Vegas, NV

SUMMARY

  • She has 20+ years of Architecture and Technical Program Manager experience. Managed successful execution of various fast - growing programs, strategic partnership management, Solution Management, systems engineering programs, negotiations and complex global dynamic technical projects.
  • She demonstrated 12+years of substantial experience as SAP Delivery Manager leading blueprint to the deployment. Provided leadership and directions for S4 HANA, Cloud (SaaS, PaaS, IasS), infrastructure solutions and SAP new/ongoing/enhancements/upgrades.
  • SAP ABAP, PI/PO hands on integration experience using SAP PI/PO Service Repository and Integration Directory; Data mappings (XSLT, EDI, XSD and XML), user exists, Proxies, interface definitions; Configuration and implementation of PI/PO adapter types (ODATA, IDoc, RFC, JDBC, File, SOAP, WS, JMS, HTTP, REST and Proxy); Message monitoring; adapter logs, adapter engine status, communication channels and security standards (SAML, XACML, MASSL, OAUTH)
  • Confidential as a program manager, successfully completed the projects within the defined scope, quality and budget. Manage a team of SAP practitioners and served as the decision maker for the teams day-to-day and long-term operations. Managed 50+ project members.
  • Throughout her career, helped high-profile enterprises and Big-4 consulting companies includes South West Gas, Confidential, Deluxe, Confidential, PG&E, Southern California Edison, EarthLink, Confidential Clients, Confidential clients (Dow Chemicals, BP, GM, Timken) to name a few.
  • Confidential extensive experiences includes successful 6+ full cycle complex, global business transformation programs involving Finance, Supply Chain, Utilities and Analytics, both migration and greenfield S/4 HANA, C4C, SaaS, Ariba, Cloud, Hybris deployments.
  • Confidential Possesses 15+ years of consulting experience. Long standing track record of delivering on-time and within budget; manage large matrix cross functional, PM, business SME, onshore/offshore technical teams and vendors/partners,
  • Confidential is a Thought Leader with innovative ideas and turned many ideas into reality. She has won numerous awards for her expertise and contributions.
  • Managed complete lifecycle implementations (evaluation, requirements, budgeting, pilots, testing, development, delivery, deployment and maintenance), multi-year projects and enterprise class COTS package, custom, regulated and energy consumer projects.

PROFESSIONAL EXPERIENCE

Confidential, Las Vegas, NV

Program Manager

Responsibilities:

  • Defined product portfolio and future strategies for SAP and Cloud solutions.
  • Manage cross-functional teams, Application Architects, Data engineering, IT support, AI Engineering, Data Modelers, SI, business teams, regulatory compliance & legal teams.
  • Analyze, track, execute, deliver and lead RFP process, program performance metrics, critical legacy business application improvements, user needs, processes, future business processes, service improvements. aligned with SAP S4/HANA technology platform best practices.
  • Owns the delivery of integrated project schedule, architecture roadmap, standards, data dependencies, integration, design patterns, standards, system landscape and future state data interactions across all ecosystems.
  • S4 HANA modules: Record-to-Report, Procure-to-Pay, Logistics, Quote-to-Cash, Enterprise Asset Management, Billing, Campaign management, Hybris (Marketing, Commerce, Sales, YssA, Products, Technical Objects, Finance, Sales
  • Managed data management and architecture programs, set long and short- term business and technology strategies, architecture solutions for data, analytics and technology
  • Build loyalty and value with my business clients through a unique combination of great service, excellent products and technological leadership.
  • Manage edge systems strategies, impact analysis and architecture.

Confidential, Chicago, IL

S4 HANA Program Manager

Responsibilities:

  • Program Manager for S4 HANA, Hybris, Finance, B4HANA, CPM, MDM, EHS, Cloud Utilities and Retail Global (multi-country) ‘Greenfield’ SAP Best Practices implementation.
  • Deliver and maintain detailed project plans, status reports, risk registers, stakeholder management and other project documents.
  • Deliver S4 HANA To-Be Architecture vision, Confidential Digital Transformation of processes (SCM, Fashion, Retail and Manufacturing), improve making decision process by the availability of real-time information in areas such as Capacity Forecast, Sales, Cost, Productivity and Supplier Performances etc.
  • Lead S4 HANA design workshops. Modules includes: Record-to-Report, Procure-to-Pay, Quote-to-Cash, Hire-to-Retire, Acquire-to-Retire, Billing etc

Confidential, Los Angeles, CA

S4 HANA Senior Program and Project Manager

Responsibilities:

  • Key advisor to VP/CFO/Directors for the solution roll-out. Full accountability for Global S4 HANA solution delivery and execution on multi-year.
  • Manage and executed end to end SAP S4 HANA strategies. Deliver To-be functional and IT process standardization, integration, standards, principles, common solutions and services.
  • Lead extensive technical RFP process for $25M+ S4HANA 1809 global deployment (US/CA/UK/IND/AUS) multi-year Big-bang cloud implementation.
  • Manage entire project implementation from RFP Process, selection of main vendor, on - boarding the implementation partner. Conducted deep-dive client benefit discussions.
  • Deliver project plan, implementation approach, estimates, SOW, staffing model of each vendor, strategy and delivery models, roadmap, best practices, resource and capacity planning, OCM (Organizational Change management) plan etc.
  • Conduct and lead daily/weekly/monthly meetings at various levels of the organization, includes CFO, CTO, VP, Directors, business work-stream leads, system integrators and external vendors.
  • Led business workshops to implement S4 HANA Retail Model Company and S4 HANA finance.
  • S4HANA 1809 implementation includes MDG, R2R, P2P, O2C, Projects & Assets, Treasury Management, MM, MDM, Logistics, EDI, APO, EHS, SD, RAR, Fiori, BW, Solution Manager 7.2, BPC11, Open Text, Ariba, AWS, Media Product Master, FSCM, OCM, Bank and Cash Management, Blackline solutions, Backoffice Associates, Biztalk, Concur, Workday integration, TV Distribution solutions

Confidential, Irvine, CA

Project & Technology Services Manager

Responsibilities:

  • SAP Program Manager. Developed and collaborated S4HANA Roadmap and Strategies. Implemented S4 HANA 1709 to replace the existing legacy systems across world-wide locations includes US, Canada, South Africa, India and South Korea. The SAP program will redesign Supply chain, Sales, EDI, Logistics, Demand and Supply, Transportation Management business processes with a dedicated focus in Ariba, C4C Hybris, Sales, Solman, CPQ/VC, EWM, BW, BPC
  • Technical Services Project Manager (Cut-over/Support), managed large scale, high risk, and strategic projects. Managed 14+ technical and test teams (onsite and offsite) and improved performance of supply chain management e-commerce data bases.
  • As an IT Manager, managed the project processes of the S/4 HANA, SAP CPM, SAP ERP (SD, MM, P2P, O2C, Logistics), Solution Manager 7.2, BW/Analysis4Office, PO/PI systems.

Confidential, San Francisco, CA

SAP HANA Program & Deployment Manager

Responsibilities:

  • Release/Cut-over/Deployment Manager for on-going SAP enterprise programs (over $40M).
  • Lead cut-over preparations, plan and execution of cut-over tasks, schedules of multi-year SAP program uses SAP Project Systems Integration (SPSI), Enterprise Portfolio Planning and Management (SAP PPM), SAP PS, CPM, BW, MDM, EHS, ECC, Solution Manager7.1, Click-soft and Primavera.
  • Managed and oversee all phases of solution delivery driving and utilizing dev-ops.
  • As a Project Manager, responsible for SAP ECC, HANA upgrade projects, deliver implementation initiatives, transformation strategies, project plan, change management, technical tasks, resource allocations, communications, daily meetings etc
  • Lead Steering Committee meetings, daily status updates, drive decisions on the final go-live strategy, potential change-requests, risks etc.

Confidential, Los Angeles, CA

Pre-Sales SAP HANA Program and Project Manager

Responsibilities:

  • As a Pre-Sales Manager, responsible for Confidential SAP accounts. Deliver business case, RFP/RFI/RFQ’s, Client detailed RFP responses, infrastructure, drive product vision, go-to-market strategies, project estimation, staffing, Architecture road maps, presentations, prototypes and delivery models and solutions for IoT, big data, mobile, and cloud requirements.
  • As a SAP HANA Strategy & Architecture Client Partner Manager, dedicated to address client requirements, deliver solutions and maintained strong relationships.
  • Closely work with Dells’ Product, Cloud, and engineering teams on the development of product portfolios and roadmaps. Deliver Product roadmap, strategies etc.
  • As an IT, Technical Manager, deliver basis, technical solutions architecture and a transformation strategy for Confidential Supply Chain clients using S4 HANA, SCM, WM, EHS, APO, IBP, Ariba, Procure to Pay, SRM, Souring, Contract Management, Sales/Demand/Supply/Catalog Management, Supplier Information and Performance Management, integration, Spend Analytics, Network Collaboration, Purchasing, Billing, PO, Finance solutions.
  • Global SAP functional & technical solution integration manager for the end to end processes of new SAP HANA transition programs. Accountable for the overall global template technical solution, install HANA, integration of various processes, solution and data aspects for program implementation and on-going management of solution. Manage solution issues and risks to ensure the design, development of a standard SAP solution with minimal or no customizations.
  • A Senior Program & Project Manager for a global large Retail C4C, CRM, CPM, CPQ/IPC/VC/SSC, Sales cycles, Hybris, ECC, PO/PI multiple track project. Managed Functional and Project end to end process includes analysis, design, configuration, integration, development and testing.
  • Senior Project Manager for enterprise applications Salesforce CRM implementations uses SAP ECC (FI/CO, SD, MM), SAP PI/PO, MDM, SAP BI SAP Solution Manager. Managed entire full life cyle analysis, business processes, integration, build, test. Implemented Finance, Account Management, Lead to Opportunity, Pipeline Management. Real-time integrations.
  • Project Manager for SAP HANA sidecar solution using BEx/BOBJ/Lumira/Crystal to enable reports, visual, interactive dashboards, online and offline analysis of FI, Hybris and BPC data.

Confidential

Presales, SAP Technical Project Manager

Responsibilities:

  • Manage SAP client projects delivery, architecture, integration, project tasks, plan, resources, timelines and budge. Deliver project charter, communication plan, regular project status updates, resource managements, lead design sessions, project performance metrics, manage scope, cost, schedule, deliverables, change control, and risk management
  • Deliver customer’s business initiatives and strategic field programs. Conduct solution analysis presentation and influence decision-making process and obtain contracts.
  • Project Manager for large-scale, complex projects. Lead SAP modules (ECC, Solution Manager, CRM, PI/XI etc.), New, system conversions, enhancements and upgrade projects.
  • Managed SAP basis installations, Build, test teams to execute includes Functional Unit (FUT), Integrated (ITC), and User Acceptance Testing (UAT) and Pre/Post Go-live, Support.
  • Supported Confidential ’s SAP Diamond Clients: Dow Chemicals, GM, Timken, BP, EyeMed, Luxottica, Allergan

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