SUMMARY

• Scrum Master/ Lead Business Analyst for around 10 years of experience in elicitation, evaluation, analysis & management of User and System Requirements, Business Process Modeling and Business Process Improvement
• Proficient in conducting Joint Application Development (JAD) Sessions with IT Groups and Project Team Members, conducting Gap Analysis and documentation of Use Cases and User Stories
• Rich project management Experience of handling Application development, Maintenance & Support and Testing projects in technologies as Java and .Net for clients as Healthcare, Capital Market, Mortgage, Insurance, Banking/Financial, E - commerce Clients
• Adept in end-to-end development of software products from requirement analysis to system study, analysis, designing, code testing, de-bugging, documentation and implementation using various SDLC project management methodologies (Waterfall, Agile/SCRUM/SPRINT Planning, SAFe etc)
• Hands on Experience Scaling Agile practices, specifically using the Scaled Agile Framework (SAFe)
• Had been on customer facing roles for Confidential Pricing Domain projects at Memphis, US Location on H1B for 4+years from Mphasis, HP Company
• Competent in transforming Business Requirements into Functional Requirements and designing business models using UML diagrams - Use Case, Activity and Sequence diagrams
• Good experience of Review meetings and Governance calls with Client. Coordinate with customers and staff and provide support to all Data Analysis. Perform data analysis, create PPTs, walk the client through the same. Have done Resource assignments, extensions, releases, moving a resource from one project to another, timesheet authentication in PRRISM. Revenue forecasting and realization (Actuals)
• Expertise in QTP script automation, Excel VBA Automation, .NET (VB & C#), Java based application development/enhancement and knowledge on Selenium
• Strong experience in interacting with QA / Dev teams in fixing errors, development of Test Plans & Test Cases and conducting User Acceptance Testing (UAT). Assisted the QA team in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis
• Traced requirements through the development process and verified adherence using the Requirements Traceability Matrix. Strong Documentation Skills- Process Flows, Use Cases, BRD, FRD, Technical Design Document, Project Plans
• Effectively managed and mentor cross-functional teams in multi-facility environments across multiple time zones

TECHNICAL SKILLS

• .NET Windows Forms & ASP .NET (Lead & Manage), Classic ASP
• Visual Basic 6.0, Excel/VBA 2000, Power Builder, Java, JSP, Oracle & MS Sql Server 2000

PROFESSIONAL EXPERIENCE

Scrum Master/BA

Confidential, Memphis, Tennessee

Responsibilities:

• Coordinated and participated in estimation meetings to provide high-level estimates (Story Points) for backlog items
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, Retrospective and Daily Scrum meetings
• Removed team issues, impediments, defects, observations impacting the team on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Facilitated the backlog prioritization meetings to define release scope
• Coordinated the Release Planning of multiple projects within a defined set of sprints
• Acted as Scrum Master, facilitating the daily scrum to support the delivery of the stories within a sprint from multiple projects
• Gathering business requirements for enhancements in the QRS application
• Maintained Release Plan, identified available resources by sprint and the User Story points in the backlog to be supported
• Facilitated business prioritization of Projects, EBNs, and Stories for release and sprint planning
• Facilitated Demo preparation calls and Demo dry run to ensure smooth presentation
• Facilitated the backlog prioritization meetings to define release scope
• Worked on requirements pertaining to health insurance, PPO and HMO
• SAFe Scrum Master, supported one of five Release Trains. Lead SAFe scrum team through Program Implement planning events

Lead Business Analyst

Confidential

Responsibilities:

• As part of a data and interface team for an insurance system implementation, analyzing business requirements for actuary, accountants, and sales teams for over 40 interfaces.
• Worked in creating different insurance policy, calculate premium billing amount, pay by installments, claim insurance.
• Prepared Interface Requirement & Acceptance Criteria (IRAC), Functional Design Document (FDD), Insurity Interface Design Document (IIDD), Master Information Discovery (MID) and Master Data Document (MDD).
• Gathered business requirements through interviews, surveys, prototyping and worked with SMEs, actuaries, accountants, and sales teams to identify gaps and defects.
• Facilitate (User story backlogs, grooming, Release, sprint planning, retrospectives, daily stand-ups, scrum ceremonies, Task Management and Tracing etc.).
• Review Burn-down chart in the Agile environment. Manage the lifecycle of code development, from ideation to sprints to deployment.
• Interpret and analyze claims, premium, capitation and membership data in support of Actuarial and utilization analyses
• Prepared Process Flow Diagrams, Context Diagrams and Step Document for Billing Decision and conducted a bootcamp session with SMEs and stakeholders to find out the gaps in the existing system and covered those gaps in the to-be automated system.
• Conducted Regression testing, UAT for dev, stage, pre-production environment.

Data/Senior BA

Confidential

Responsibilities:

• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Java
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Senior level SQL query skills in analyzing and validating ETL database using data warehouse processes.
• Generated a streamline process to understand the various steps in the Project lifecycle and desired functionality of the new system by interacting with business users
• Coordinate with business customers and determine all the system and data requirements. Analyze and validate all data and present reports to clients. Includes importing, cleaning, transforming, validating or modeling data with the purpose of understanding or making conclusions from the data for decision making purposes.
• Served as a liaison between Business and the project team.
• Worked in Client / Consumer Driven Tracking System process
• Responsible for gathering user requirements and specifications for designing a CAPRI system and documenting the same.
• Process mapping, data cleansing, data migration and validation of data table structure
• Worked on - Customer interaction, Requirements management, Project Planning, BRD, FRD, Process Flow diagrams, Use Cases, and Technical Design Documents.
• Served as the primary point of contact, and independently resolved a high percentage of technical support issues for customers ETL applications.
• Involved in Logical & Physical Data Modeling. Database Schema design and modification of Stored Procedures in Oracle Database Servers.

Excel Automation Expert

Confidential

Responsibilities:

• Involved in Requirements gathering, Development/Enhancement/Production Support and Testing of application that was developed on VBA for Excel applications.
• Developed Conversion tool, which helps users to convert the old file format to new file format. Developed CSV Merger Tool which helps to splice 2 or more CSV files according to pre-defined format.
• Developed Load Tool for strategic pricing analysts, which loads all the data present in the text files into MSAccess Database.
• Developed GetData Tool for strategic pricing analysts, which automates execution of all the queries residing in MS Access database and retrieving the results into Excel with Query name as Sheets.
• Production support of Inventory Management application that was developed using Power Builder, C, Unix and Informix
• Worked on ‘Specialist Testing And Reporting’ application, an online test for training dept and user who pass the test will be certified as Specialist Personnel of that particular department
• Involved in Testing of IMS