SUMMARY

• A Certified Project management professional with over 15years of experience in the implementation of Information Technology programs and business systems solutions within finance, insurance, healthcare and management consulting sectors. I have extensive experience in utilizing waterfall and Agile Project Methodologies for successful project delivery.

AREAS OF EXPERTISE

• Program Development, PMO, Strategic planning, Business Transformation, and Enterprise Architecture
• Digital Transformation, Business Analysis, Project Management and process re - engineering
• Information Management, Master Data Management, Data Modeling, Program Governance, Customer Relationship Management and Enterprise Resource Planning (ERP) Systems
• Software Development Lifecycle (SDLC), Content Management and Change Management Methodologies
• Big Data, Cloud Technologies, Data and Artificial Intelligence, Internet of Things (IoT), AGILE, Business Systems development and Project Management

TECHNICAL SKILLS

• JIRA, Primavera, Guidewire, QlikView, Tableau, IBM Cognos, R, Power BI, MicroStrategy, Salesforce, SAS, SharePoint, SaaS, Healthcare Risk Control (HRC) application, JD Edwards
• Scrum, Kanban, XP, User Stories, wireframe, Persona, JAD session, W Story Boarding, Data Mapping
• Information Technology Infrastructure Library (ITIL), Software Development Lifecycle (SDLC), Project Management Institute (PMI), AGILE, SAFe Agile and Waterfall Methodologies
• Erwin, Informatica, Netezza, SSIS, Microsoft Azure, Mongo DB, Mule, HBASE, HIVE, SAP Business Objects, SPARK, Oracle, OLAP, SQL, Hadoop, AWS and Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Sr. Project Manager

Confidential

Responsibilities:

• Developed the IT Project Standards guide, seeking contributions from QA Team, development Team and Service Implementation Lead to ensure that the Standards meet best practice
• Create effective project plans and WBS
• Responsible for finance forecasting and budget
• Responsible for bi-weekly project and program finance report using Clarity to track project financials/costs, identifying variances and resolving related issues
• Project scheduling with Primavera
• Organised workshops to identify areas of improvement for projects and document recommendations
• Developed a repository of project templates for the PMO
• Produce monthly budget forecasts and track financials accurately using Clarity
• Managed communications from the PMO mailbox including regular reporting cycle and access requests
• Prepared consolidated material from project reports for monthly review
• Completed and distributed monthly portfolio level reports
• Managed the portfolio-level benefits register, ensuring that all benefits are planned, monitored and benefits realization is tracked
• Develop project Business Cases (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones)
• Coordinated the publication, review and sign-off of major Project Management deliverables
• Ensured project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored
• Develop project presentations / executive reports for the steering committee
• Responsible for preparation of meeting supporting materials
• Monitored and reported on project progress to the Project Board and all stakeholders
• Managed project risks, issues and the change control process
• Monitored projects against time, budget and quality standards
• Conducted / contributed to post implementation reviews
• Resolves billings and processing for Vendors and creating Vendor Invoice reports.
• Partner with the Client’s business executives, Product Owner’s & Product Managers to define use cases and translate use cases into specifications
• Work with Product Manager and Product Owner’s to develop and prioritize product roadmap and delivery strategy
• Responsible for managing interpersonal conflicts and facilitating a healthy team dynamic
• Responsible for tracking and communicating Agile metrics while proactively managing uncontrolled expansion of work and eliminating impediments for the team
• I participate in Program increments meetings and help communicate any risk or issues identified by the team.
• Partner with product manager and product owners to define stories and demand management
• Serves as an Agile methodology champion and collaborate with teams’ stakeholders to contribute to the organizational capabilities and expertise on adopting Agile methodology.
• Support Product Owners to manage product backlog while promoting and ensuring governance of agreed Agile practices across the teams

Sr. Project Manager

Confidential

Responsibilities:

• Prepared Project Management artefacts including Project Charter, Integrated Microsoft Project Schedules, Project Risk Assessment Documents and Project Governance Documents to facilitate project reporting / tracking
• Acted as liaison between all stakeholder groups (sponsor, business users, technology and vendors/third parties) ensuring all project requirements were clearly captured and delivered.
• Identified, analyzed, updated and maintained projects risk management plans through continuous assessment of projects risks and formulation of appropriate risk response strategies
• Responsible for bi-weekly project and program finance reports
• Reviewed and enforced adherence to defined stakeholders’ requirements through effective quality assurance audit and limiting of scope creep
• Maintained and updated log of stakeholders’ issues, responded quickly to escalated issues and provided clear and open communication to stakeholders on current status of issues
• Communicated project status reports to stakeholders on a weekly basis and created executive summaries of project status to executive management/team
• Responsible for Scheduling on Primavera 6
• Procurement documents creation e.g SOW, RFP, Etc.
• Participated in vendor evaluation and selection process by providing recommendations based on subject matter expertise, and ensured vendor governance and contract management after contract implementation
• Acted as business liaison partner with project sponsor and other stakeholders to develop business cases, and provided tactical input on strategic direction and project alignment with existing business process and benefit management framework
• Develop project presentations / executive reports for the steering committee
• Prepared meeting supporting materials
• Implemented and monitored the change control process during projects to ensure all change requests are documented, tracked and executed in accordance with established milestones
• Responsible for establishing, leveraging and sustaining productive relationships between various Wealth Management leaders, departments and partners across various customer offers and delivery channels.
• Produce monthly budget forecasts and track financials accurately using Clarity.
• Took corrective actions as required to deliver complete scope, as desired quality, in time and within budget (including scope change management, risk mitigation etc.).
• Escalated issues not resolvable at the Project level to Business Owner Committee or Steering Committee

Sr. Project Manager

Confidential

Responsibilities:

• Organised workshops to identify areas of improvement for projects, documenting recommendations and presenting them to the PMO Director
• Responsible for project and program finance report using Clarity
• Developed a repository of project templates both technical and management to support Project Managers
• Updated and administered Project / Programme Plans as required using reports from Project Managers and the outcomes of project and board level meetings and workshops
• Develop project presentations / executive reports for the steering committee
• Responsible for preparation of meeting supporting materials / meeting minutes
• Managed communications from the PMO mailbox including regular reporting cycle and access requests
• Prepared consolidated material from project reports for monthly review
• Completed and distributed monthly portfolio level reports
• Produce monthly budget forecasts and track financials accurately using Clarity
• Managed the RAID log
• Managed the portfolio-level benefits register, ensuring that all benefits are planned, monitored and benefits realisation is tracked
• Time management and resource Scheduling on Primavera P6
• Responsible for procurement invoice management, SOW, RFP etc.
• I served as a Project Manager of the Analytics work stream and collaborated with IT executives of diverse business sectors to elicit their analytics needs and build proof of concept and innovative analytics product roadmap and data science strategies for their respective businesses.
• I managed the day-to- day operations of the Analytics and data science team
• I was responsible for managing the scope, budget and delivery of data science and analytics product to internal and external clients
• I managed the development of prototypes that supported Proposal (RFP) for new and existing business
• I liaised with cross-country analytics teams (United States and Canada) to ensure synergy and leverage existing strategies
• I was responsible for creating and communicating Business Intelligence program roadmaps and program status updates to senior executives and steering committees.
• I worked with the IT and business teams to define statement of work (SOW) and ensure adherence to functional and non-functional systems specification

Jr. Project Manager

Confidential

Responsibilities:

• Prepared Project Management artefacts including Project Charter, Integrated Microsoft Project Schedules, Project Risk Assessment Documents and Project Governance Documents to facilitate project reporting / tracking
• Relationship management; responsible for establishing, leveraging and sustaining productive relationships between various Wealth Management leaders, departments and partners across various customer offers and delivery channels.
• Project scope, time & budget management.
• Worked with business and software development teams to identify business technology requirements and solutions
• Managed the deployment of Enterprise Content Management Application for documents imaging etc. across all retail and commercial banking groups in a distributed and layered network
• Managed development and Quality Assurance resources during the creation of test cases, test scripts, environment provisioning and user acceptance validation of internal risk rating engine with existing source systems and data feeds.
• Managed all the project and software development life cycles artefacts
• Defined, estimated and scheduled project work to achieve the scope
• Tracking / reporting on project financials
• Took corrective actions as required to deliver complete scope, as desired quality, in time and within budget (including scope change management, risk mitigation etc.).
• Ensured project risks & issues are identified, documented and appropriately addressed
• Internal and external stakeholders’ management through effective communication
• Contributed to the project life-cycle improvement through lessons learned, project archives etc.
• Managed and resolved most issues escalated by Project Team
• Escalated issues not resolvable at the Project level to Business Owner Committee or Steering Committee