SUMMARY

• Overall 12 years of experience in business and requirements gathering, software testing, and client management in Ecommerce, Retail and Financial services. An innovative problem solver, with proven success in testing new business strategies and in managing multi - faceted, complex situations while acting as a critical change agent. An excellent communicator with strong interpersonal skills. Thrives in dynamically changing environments requiring focused decision making.

AREAS OF EXPERTISE

• Agile and Waterfall methodologies
• Statistics through R
• Client Handling & Expectation Management
• Requirement Gathering
• Test Planning and Management
• QTP working knowledge
• Website testing
• Test Execution and Tracking
• Regression Test Suite Management
• Data Warehouse testing
• Functional testing
• Java Proficient
• Kofax/KTA testing experience
• Web Services testing - REST/SOAP protocols using SOAP UI.
• Team Management
• Training & Mentoring
• Requirement Gathering
• HP Quality Centre 9.0
• PeopleSoft Finance (OTC module)
• Social Media Technologies
• Hands-on ETL data warehousing
• SQL Proficient

PROFESSIONAL EXPERIENCE

SCRUM MASTER

Confidential

Responsibilities:

• Performing scrum of scrums in agile - facilitating daily standups and coordinating with representatives from a number of individual scrum teams to share high-level updates on the respective team’s work and articulate the progress and impediments.
• Ensuring the changes made to different projects flow downstream without impacting the financial applications.
• Creating schedule for downstream testing, determining downstream testing milestone dates and ensuring adherence to it by each project.
• Facilitating and coordinating the creation of downstream Test Plan for each project in scope, ensuring on-time delivery by each DP ‘Project’ test lead.
• Creating the downstream Test Strategy and Plan.
• Monitoring test execution schedule, ensuring each downstream application receives necessary inputs for Testing.
• Ensuring proper recording of all issues, risks, errors, and defects identified during Downstream testing in SharePoint and further monitoring status of each item until confirmation of resolution or mitigation. Also ensuring closure in SharePoint.
• Provides each project team with the downstream test results after execution and complete validation, identifying issues or defects associated with their respective project.
• Facilitating after-action reviews and process improvement initiatives based on issues encountered during the Bi-Monthly test phase.

TEST LEAD

Confidential

Responsibilities:

• Test Analysis and Planning - for testing on KTA application and FileNet Content Management System.
• Supporting Project Management Activities by collaborating with different stakeholders, gathering and understanding requirements, Creating SOWs (Source of Work), providing test estimates, resource planning, and resource projection.
• Worked for all projects related to KTA and FileNet workflow applications.
• Process Improvements - Led the changes in processes within the organization related to issues migration and quick turn-over by dev team to ensure Quality and schedule.
• Led QA testing and execution with complete review and sign-off for UAT and prod deployment.
• Appreciations from product owner and managers.

TEST LEAD

Confidential

Responsibilities:

• Test Analysis and Planning - for testing PeopleSoft modules in QC 9.0 environment (Customer Contracts, Billing, and AR).
• Supporting Project Management Activities by collaborating with different stakeholders through Demand-Capacity worksheet. Gathering and understanding requirements, providing time estimation, and planning execution based on timelines and milestones.
• Trained and Proficient with REST and SOAP web services.
• Led QA testing and execution with complete review and sign-off on required artifacts.
• Client appreciations for completing test execution a week before the scheduled delivery without compromising quality of deliverables.

TEST ANALYST

Confidential

Responsibilities:

• ETL Testing at client location for loading Users data from client’s source system of records (Octane) into their Reporting Data Warehouse (RDW). The Data needed to be enriched and aggregated before being loaded. This process thus involved extensive analysis and to verify the data loaded in database as per Business Requirement Document.
• Testing client’s front end application, named Client On-boarding tool facing business and was used to set up accounts, hierarchies, and reporting subscriptions.
• Co-ordination with senior management from technology & Business. Collaborated with the team on analyzing requirements, led test data analysis and collection efforts, coordinated the test runs with the offshore development team; played a key role in smooth functioning of the tool with rapid transitions taking place.
• Conducted Review Meetings with Business Analysts to gather/clarify the Requirements.
• Key player involved in training the team in various aspects of the project and the quality processes.
• Key player in testing for various types of Wedding and Baby registries. Appreciated by the client for the quality and timelines of the deliverables.
• Played a key role in testing Seller Central - a tool used by business to place its advertisements and products on client’s website.