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Manager, Business Process Support Resume

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Hoboken, NJ

SUMMARY

  • SENIOR FINANCE, ACCOUNTING AND SAP professional with comprehensive background in general ledger accounting, account reconciliations, month /year end closing, and GAAP to STAT reporting.
  • Recognized as an SAP SUPER USER with over ten (10) years of experience with BPC, BI, ECC, MDG, R3P, S4/HANA.
  • SOLUTIONS MANAGER known for implementing new technologies/programs to increase efficiencies and productivity, improve accuracy of information and create synergy across business teams.
  • Consistently selected for high visibility programs and mentoring colleagues. Strong communicator and relationship builder across all levels in the organization.

PROFESSIONAL EXPERIENCE

MANAGER, BUSINESS PROCESS SUPPORT

Confidential, Hoboken, NJ

Responsibilities:

  • Participated in full lifecycle from blueprinting through post implementation.
  • Worked with finance and accounting teams to identify, analyse and document process gaps.
  • Worked closely with Management Reporting Lead and FICO Lead to develop recommendations to address gaps and potential solutions.
  • Worked with FICO Lead to define business requirements for reports and application extensions (gaps).
  • Configured cost center accounting (CO - CCA) and profit center (CO-PCA) standard and alternate hierarchies.
  • Defined and Configured G/L account groups, created chart of accounts, created separate country-specific financial statement versions, and created global financial statement versions.
  • Heavily involved in developing test plan, test cases, scripts and training materials.
  • Worked as SAP Super User alongside cross functional teams to validate test results and provide training to primary users.
  • Collaborated across IT and business areas as change agent for optimization and process centric culture.
  • Heavily involved in product master data analysis and collection to ensure data integrity.
  • Prepare, track and meet project targets and deliverables; escalate issues and roadblocks/challenges, and recommend workable solutions to resolve them.
  • Provide expert-level problem-solving methodology guidance, problem analysis and solution development to finance and accounting teams.

SAP CONSULTANT/BUSINESS ANALYST/SENIOR FINANCIAL REPORTING ANALYST

Confidential

Responsibilities:

  • Participated in development and implementation of SOX controls for cash reconciliation process, machine deductible process, and the TPAIR process, saving the department considerable time and expense.
  • Developed and modified the process for a soft-close analysis.
  • Helped develop and create the reconciliation process for Self-Insured Retention and Large Deductible programs and created closed-end process for the Sub-Ledger. The procedure automated the process to clear the receivable balances, saving considerable time and expense for the department.
  • Prepared and consolidated the weekly analysis of the Stat/GAAP P&L by Global Regions and Segments.
  • Instructor for the implementation of SAP ECC and SAP BI.
  • Selected as team member/reviewer for current processes to recommend efficient process improvements using best practices SAP functionality.
  • Acted as a conduit for the implementation of SAP and helped with the enhancement of the SAP T-Codes.
  • Participate in development and implementation of SOX controls for cash reconciliation process, machine deductible process, and the TPAIR process, saving the department considerable time and expense.

SENIOR ACCOUNTING ASSOCIATE/ACCOUNTANT PRUDENTIAL

Confidential, Newark, NJ

Responsibilities:

  • Thoroughly involved in the Annual Planning Process with senior management, it includes but is not limited to departmental allocation methodologies, annual plans for business groups, and the analysis of cost drivers such as headcount, general expenses, and chargebacks.
  • Assisted management in renegotiating Inter-Business group expense agreements, it includes determining chargebacks and chargeback rates.
  • Responsible for the general and subsidiary ledgers for the controller’s group.
  • Responsible for analysis of income statement and balance sheet for the reporting entities in controller’s group.
  • Was instrumental in the implementation of an internal financial application developed to monitor assets and 12B-1 fees for participants in our Custom Choice program.
  • Provided detailed analysis such as schedules of management fees, sub-advisory expense, subsidy expense, waiver expense, and outside advisory fees to planning units and the controller’s group.

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