Senior Program Manager Resume
St Louis, MissourI
SUMMARY
- Highly motivated, results - generating Business and IS professional with over 20 years of experience managing large scale application development, integration, and deployment projects of Enterprise Resource Planning (ERP) and in-house developed solutions.
- A strong background providing Leadership in complex application development, integration, and implementation of business applications projects through building/leading high-performance cross-functional teams.
- I have over 20 years of experience working on AS/400 - based software solutions.
- This includes application development, integration, and the deployment of Supply Chain systems (Order Management, Transportation Management, and Warehouse Management).
- It also entails the migration of these systems from the AS/400 to new platforms (ex. SQL Server) or to new ERP solutions (ex. SAP).
TECHNICAL SKILLS
Subject Matter Expert: Plan To Cash, Transportation, Distribution, and Warehouse Management processes
Project Management Best Practices:
SAP Modules: Extended Warehouse Management, Material Management, Inventory Management, Warehouse Management, & Logistics Execution
Office Tools: MS Office suite (Microsoft Project; Microsoft Excel; Microsoft PowerPoint; Word)
Mailing Software: MS Outlook
PROFESSIONAL EXPERIENCE
Confidential, St. Louis, Missouri
Senior Program Manager
Responsibilities:
- Leading the deployment of SAP/ERP and SAP/EWM into a newly constructed Manufacturing facility
- Partner with Legacy Application Technical Leads, Database Architects, Infrastructure Leads and Automation Systems Engineering Team to migrate the Legacy Warehouse Management System for multiple Purina factories from Windows 2008 to Windows 2016 platform
- Collaborate with EWM Functional Subject Matter Experts and EWM Technical Leads to document current business processes and reporting needs, to develop design proposals, to configure new technical solutions, to document change impacts to end - users, conduct Integration and User Acceptance Testing and to develop training strategies to address the change impacts
- Review key decisions, final design, and change impacts with Senior Management
- Collaborate with SAP Master Data and Legacy Application Data Leads to update SAP, SAP/EWM, and Legacy applications with product, customer, vendor, manufacturing, quality management transportation, and inventory data
- Work with Infrastructure Technical Leads to implement standard Manufacturing Intelligence Integration and other communication platforms among SAP, SAP/EWM, Legacy Applications, and Manufacturing Execution Systems
- Conduct frequent Program Status Review and Readiness Assessment meetings with the Deployment Leads, Factory Management, and Executive Leadership
- Work with EWM Deployment Leads and Factory Management to define metrics to ensure the quality of the project deliverables are verified and meets the stakeholders’ expectations
- Document lessons learned to identify process improvement opportunities at the completion of each deployment
- Worked with other Project Managers to simplify the project plans in order to significantly reduce the timeline to execute the EWM deployment program into Confidential - Purina factories
Confidential - Davidson, Milwaukee, Wisconsin
Senior Project Manager
Responsibilities:
- Manage the upgrade of the Business Objects Planning & Consolidation (BPC) application from NetWeaver 7.5 on the SQL platform to NetWeaver 10.1 on the HANA platform in the Cloud
- Manage the migration of financial data to the HANA platform and the conversion of budgeting & financial planning reports
- Develop vendor requirements for a BPC Implementation partner and Cloud Hosting partner
- Coordinate the selection of the BPC Implementation partner and the Cloud Hosting partner
- Developed a Statement of Work for BPC Implementation partner
- Manage project budget and resource forecasts
Confidential, Madison, Wisconsin
Senior Project Manager
Responsibilities:
- Launched a new Wellness program that provides a highly engaging digital platform which includes Health Risk Assessments, Biometric screenings, coaching and education materials, and a point tracking system for activities and rewards administration. The new program is helping WEA acquire new business and retain current customers while reducing administrative costs.
- Installed a reporting optimization solution that provides the Customer Service department a single source to measure and report on Key Performance Indicators and reduce the administrative expenses of developing these reports manually
- Migrated the company’s Intranet site to a new platform (SharePoint 2013) that facilitates coherent branding, reduces technical complexity, enhances secured communications, and provides the capability for easier upgrades, and a modernized user experience.
- Implemented a Work Force Management solution that supports the new Customer Experience business model, reporting, and management capabilities as well as improves the daily operational performance of the Customer Service department. The solution provides the ability to plan for future staffing requirements, to ensure efficient scheduling, and to measure and manage adherence to schedules
- Led the upgrade of all WEA software solutions and modified each department’s operational guidelines, processes, and procedures to transition from ICD - 9 to ICD - 10 standard code sets for diagnosis and inpatient procedure codes to meet the Department of Health and Human Services federal mandate.
- Provided WEA a comprehensive description of each member’s diagnosis and additional details in the classification of inpatient procedures, so reimbursements can better reflect the significance of members’ diagnostic needs.
Confidential, Monroe, Wisconsin
Senior Project Manager
Responsibilities:
- Managed a portfolio of projects that migrated applications and over 700 databases from multiple legacy AS/400 & Mainframe servers to a single High Availability SQL Server Cluster environment which resulted in significant cost savings
- Established a more robust, scalable, and flexible Business Intelligence platform by transferring the legacy Data Warehouse from the AS/400 into the Amazon Web Services (AWS) Cloud environment
- Integrated multiple new data sources and implementing new Business Analytic tools into the new Enterprise Data Warehouse on the AWS Cloud environment
- Enhanced the financial tracking and reporting capability of the Accounting department by upgrading the Microsoft Dynamics - Great Plains Accounting software and implementing RenovoFYI, a new financial statement report - writer solution
Confidential, Madison, Wisconsin
Senior Project Manager
Responsibilities:
- Integrated the new Enterprise Data Warehouse with multiple Healthcare Analytic tools to strengthen the Business Intelligence proficiency within the organization
- Improved the Business Intelligence competencies by incorporating enrollment, provider, and medical claims data from the legacy Claims Adjudication system and the current Claims adjudication system into the Enterprise Data Warehouse
- Enriched the Healthcare Analytics, and Client Reporting capabilities by integrating Pharmacy claims data from multiple Pharmacy Benefit Managers into the Enterprise Data Warehouse
- Enhanced the new Business Intelligence infrastructure by leading the migration of the Enterprise Data Warehouse from the legacy AS/400 system to the new SQL Server 2012 Windows platform
- Developed a new Business Intelligence infrastructure by managing the installation of SQL Server 2012 Windows platform, managing the implementation of SAP Data Services, and upgrading Business Objects to SAP BI 4
- Reduced operating expenses by managing the effort to consolidate employees from multiple buildings into one facility
- Developed and presented project charters, business cases, and project value reports to the Executive Team
Confidential, New Jersey
IS Lead Warehouse Management Outbound & Integration
Responsibilities:
- Managed the portfolio of programs that deployed multiple Warehouse Management System solutions into new Mondelez plants and distribution centers in North and South America
- Led the assessment/ selection of a single Warehouse Management System for all Mondelez facilities
- Integrated all third-party Warehouse Management Systems with other Supply Chain systems
Confidential, Madison, Wisconsin
Senior Project Manager
Responsibilities:
- Developed a comprehensive testing strategy and a detailed project plan to support the successful creation of two individual instances of SAP for Kraft Foods and Mondelez International
- Improved the efficiency and productivity of Kraft plants in North & South America by providing new functionality in the SAP Warehouse Management module (SAP/WM)
- Developed a new interface between the SAP Warehouse Management module and the Product Traceability applications that enhanced the accuracy of the product traceability tools
- Led the program that integrated the Cadbury business unit into Kraft Foods Sales and Distribution network by managing the configuration and deployment of SAP Warehouse Management module into Cadbury manufacturing plants and distribution centers across North America using Agile project management practices (Over $10 M project)
- Executed Gaps analysis for business and system processes to determine if additional functionality was required for SAP/WM
- Developed and managed comprehensive project plans, budgets, and global resources located across multiple Kraft facilities worldwide
- Presented project budget, status, issues, and risks to business partners and senior management on a weekly basis
- Developed change management plans, implementation plans, risk management plans and contingency plans for system conversion
- Created and supported test systems for business partners
- Conducted review meetings with project team members and other key stakeholders
- Managed team that provided on - site system support during system implementation at multiple Cadbury facilities.
- Configured and deployed a Transportation Management & Appointment Scheduling solution into plants and distribution centers across North America that generated a significant reduction in transportation costs ($1 M project)
- Managed the transition of third party distribution centers from the Kraft AS/400 Warehouse Management System (WMS) to the third party’s WMS and the subsequent integration into Kraft Supply Chain systems using Electronic Data Interchange (EDI) communication which resulted in substantial savings in ongoing distribution costs
- Directed the successful conversion of all Pizza manufacturing plants and distribution centers from Kraft Distribution and Supply Chain systems to the corresponding Confidential systems which expedited the Kraft divestiture of the Pizza business unit
- Initiated a comprehensive implementation strategy and coordinated several workshops throughout North America to review the deployment of the SAP Warehouse Management module into Kraft manufacturing plants and buffer warehouses to align strategically with the directive to utilize SAP as the Enterprise Resource Planning solution
- Managed global application development and support resources located in multiple countries
Senior System Project Leader
Confidential
Responsibilities:
- Delivered a web - based Warehouse Management solution that supported a high priority business initiative to redefine the Kraft Go to Market strategy for Nabisco and Pizza products and combined both complex Direct Store Delivery processes
- Developed Project Management best practices and compliance tools for all phases (initiating, planning & design, executing, monitoring & control, closing, and project control) of the Software Development Lifecycle
- Trained IS project managers, Business project managers, and business analysts on the best practices for implementing global system solutions across Kraft Foods
- Trained IS project managers, Business project managers, and business analysts on the best practices for the transition of application development projects from the Project Team to the Support Teams
- Mentored project managers and business analysts on Inventory Planning, Transportation, and Distribution business and system processes
- Oversaw budget as well as development/ implementation resources for large projects (over $2M)
