OBJECTIVE

• To obtain a challenging role in Testing/Managerial/Lead/Coordination position in the areas of Testing, Production Support, Test Management or Defect Management.

SUMMARY

• Team Manager/Senior Analyst with experience in Banking, Healthcare, Mobile and Government domains. Has extensive experience in designing Master Test Plans; Defect Management and managing script Execution.
• Qualifications include Five years of Test Manager Experience, Two years of Team manager experience, Two years of Test Lead experience and Five years of QA Software Tester experience. Backed by strong credentials including MBA degree and Commerce and Computers degree, agile methodologies and monitoring tools
• Over 15+ years of experience in analysis, design, and testing of Web Based, Client/Server and Database applications.
• Certified Scrum Master and Performed Release management Activities.
• Performed both Individual contributor as well as Team manager role effectively.
• Working experience in both Agile and Waterfall Methodologies.
• Hands on experience in feature team - acted as Testing resource and participated in all Scrum Ceremonies.
• Experience in Application analysis, Design, Test planning, test execution and documentation.
• Participated in Audit exercises whenever needed for the team.
• Trained in Selenium Testing.
• TOSCA certified
• Experience in Black Box and White Box Testing. Participated in Unit, Functional, Regression, End to End, User Acceptance, System Integration, Pre-Prod and Prod Testing activities and provided sign off.
• Good understanding with Object Oriented Programming Concepts.
• Ability to easily grasp new technologies, software and IT architecture.
• Strong interpersonal, intuitive, analytical, logical and leadership skills.

TECHNICAL SKILLS

• JIRA
• Scrum Master Certified
• Rally
• HP- Application Lifecycle Management
• Resource Allocation and Financial planning
• Functional Testing
• Defect Management
• Production Support
• Test Data Management
• Functional Test Planning-Preparation-Execution
• Microsoft Office- Access, Excel and Power point
• Test Plan Reviews
• Audit Work
• Technical Test Planning-Preparation-Execution
• Test Execution
• Test Management
• Testing for Agile
• User Acceptance Testing
• Adobe
• Agile Development & Methods
• Maximo
• Siebel-Testing
• Tosca Certified

PROFESSIONAL EXPERIENCE

Confidential

Team Manager

Responsibilities:

• Conducted one- one meetings with team members and monthly meeting with the whole team.
• Had meetings with their CIO partners on monthly basis or whenever needed.
• Submitted monthly burn rate report from our whole Team which consists of 50 members
• I submit RSA (Risk Self-Assessments) and prepare/consolidate our team’s MSR reports as well.
• Conducted Year end and Month end performance Reviews with the team members.
• Verify that the Access reviews for team members are in compliance with Enterprise Standards and do monthly checks.
• Provided KT sessions to newly joined team Members.
• Conducted interviews and filled a backfill positions successfully.
• Proactively assign trainings to the team members and make sure that they are completed on time.
• Actively participate in Volunteering activities and acted as site contact in Can Construction, Back to school event, etc. Named in volunteer honor roll for straight 3 years.
• Being part of Employee Engagement Team, conducted and guided team for many onsite events.

Confidential

Test Lead

Responsibilities:

• Worked in a feature team as a hands-on testing resource.
• Participated in monthly releases which includes testing in 5 different env- Online Dev, Diff, Pipeline Testing, Preprod and Prod.
• Team followed Agile Methodology and we used to have 2-week sprints
• Participated in all ceremonies
• After end of each release, I provide sign off from Testing Team perspective.
• When Scrum Master is not available, acted as one as I have completed Scrum Master certification.
• Acted as Subject Matter Expert and provided support to BA and Dev leads.
• Provided points during every sprint planning.
• Attended PI Planning in NJ location and provided the size details.
• Always attended the Retro meetings and provided feedback for improvement.

Confidential

Test Coordinator/Defect Coordinator/Test Manager

Responsibilities:

• As an Individual contributor, has worked as Test Coordinator/Test manager on Bank wide initiatives
• Worked as a Test Coordinator for BrExit project, UKVAT project, Concur, Leasing and Broker Dealer separation.
• Also, worked as Test Manager on ML Oracle Cloud project where the testing team consists of 30 team members (both onshore/offshore).
• Delivered all the testing related deliverables such as Master Test Plan, Defect Reports, DR strategy documents, etc.
• Conducted daily Defect calls with all the responsible parties every day and used ALM to log defects.
• Acted as both Test coordinator/ Defect Coordinator for entire project.
• Collected the approvals for Test scripts, Test plans, Test completion and always make sure that we complete the audit requirements.
• Completed TOSCA Level 2 certification. Completed Scrum Master Training.
• Received Exceed Rating in my performance.

Confidential

Test Coordinator/Defect Coordinator/Project Manager

Responsibilities:

• Worked and coordinated testing efforts with TMG, State Government of Illinois/ New Mexico/ Texas and BCBS.
• Hands on testing when needed.
• Conducted daily Defect calls with all the responsible parties every day and used QC/ALM to log defects.
• Worked on ICD10 Project.
• Met the State deadlines successfully by coordinating all the testing activities between various entities.
• Worked on Medicaid, Medicare and other Family Health Care, Centennial and Integrated Care Programs.
• Single Point of Contact for all testing efforts as an active member of the Core Project
• Drive key project deliverables for testing efforts including milestone timeline, Overall Test Plan.
• Monitor and facilitate resolution of project issues and queries raised by the testing team.
• Acted as both Test coordinator/ Defect Coordinator for entire project.
• Lead six high visible projects.
• Made sure that all deliverables are met as per the timeline including submitting all release documents to SDM to get approval for Production
• Responsible for assembling and monitoring integrated test schedules across the SDLC for projects, or across multiple projects for programs, directing and assisting Test Phase Leads in identifying and estimating resource needs and testing schedules, entrance/exit criteria to test phases, establishment of testing projects in ALM, and escalating functional, quality, and/or schedule issues appropriately.
• Coordinated communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the test effort being managed.
• Contributed role with some human resource management responsibilities like interviewing, training, managing assignments and resources.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintained complete confidentiality of company business.

Confidential

Project Test Manager

Responsibilities:

• Test Management and Test Planning
• Attend scrum meetings
• Participated in Production support
• Test Communication Plan
• Project Test WBS creation -High level Draft
• Participate in BRD, HLD and LLD reviews
• Complete Testing Requirements Survey
• Assist TCoE management with estimations, forecasts and burn rates
• Communicate CIT and SIT Readiness
• Schedule and manage defect calls
• Create necessary testing reports
• Create Master Test Plan
• Oversee the End-to-End Application Test Plans
• Create the Project Work Break down Structure
• Manage Defects
• Produce Executive Level Reports
• Review the Impact Assessments of various change controls

Confidential

Onshore Test Lead

Environment: & Tools: Java, Maximo QTP, Test Director

Responsibilities:

• Coordinated work of Bangalore based Accenture associates as their lead
• Assign development of test case/test scripts to the offshore team and worked directly as well
• Worked on Test script automation using QTP
• Assigned Regression testing activities to offshore team and worked on the defects opened by them
• Participated in Production activities
• Worked within the Bank's Service Management QC team to develop state of the art Quality Assurance practices for Service Management projects.
• Revised and implemented new QA methods to improve QC team effectiveness
• Created Test Director training materials for further reference
• Easily got transitioned to their new Agile methodology from water fall methodology

Confidential

QA Tester

Environment: & Testing Tools: Siebel, Portals, Data warehouse, Test Director

Responsibilities:

• Aggressively did manual integration testing, performance testing and regression testing
• Maintained current, accurate test status and results in Mercury Quality Centre tool.
• Did manual testing in portals, Siebel and checked the data with Siebel and Data warehouse teams.
• Participated in two major releases.
• Practiced knowledge sharing and provided technical/functional support to other team members and reported status to testing lead on daily basis.
• Shared knowledge of Quality centre with other team members who are new to testing and trained them
• Identified test conditions, created Test Cases and Test scripts and executed them
• Created test data to validate certain test conditions
• Mapped test cases to requirements
• Coordinated work with build team and tech team to implement changes and enhancements resulting from defects