SUMMARY

• Versatile, goal - oriented Project Manager/ Program Manager with 3+ years of experience supporting the strategic direction of large-scale programs, setting budgets and managing risks while achieving overall company goals and exceeding customer expectations.
• Proven record of managing program life cycle from system design through integration, test planning, and verification via requirements-based execution, quantitative risk management, and formal change management techniques.
• Exceptional ability to lead cross-functional teams in order to identify program capabilities, assess resources, and collaborate with personnel ensuring projects delivered on time and within scope of budget.
• Experience in working with and in PMO’s to create, report and present project metrics leadership and governance.
• Core Competencies include: Project Management, Resource Allocation, Change Management, Strategic Planning, Contract Administration, Scheduling/ Logistics, Strategic Planning, Program evaluation

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

Responsibilities:

• Managing a 6,000-device deployment initiative throughout the Confidential mechanics fleet. The program is broken out into 3 projects (Line, Cabin, Inspections) The scope is comprised of ~2000 devices per project. This phase is budgeted $3M.
• Negotiated win-win resolution on conflicting priorities by aligning competing stakeholders to a common goal and collaborating on innovative roadmap and funding options.
• Tasks I am responsible for:
• Working with vendor to negotiate SOWs for each project in the program.
• Contacting the various station managers to coordinate and create a prioritized deployment and delivery schedule,
• Work with the vendor (vendor management) to coordinate the PO creation to and place the order for the stations on the schedule, so they are delivered by the timeframe mapped out.
• Provide tier one training and troubleshooting for stations once the devices are delivered.
• Provide weekly status reports to my program manager and to senior leadership provided updates on the devices orders, stations scheduled and delivered and budget burn rate.

Confidential

IT Infrastructure Project Manager

Responsibilities:

• Major Duties include managing a portfolio of 16 infrastructure and network projects with budgets totaling $5M
• Responsibilities include; managing project managers through Full project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Collaborated with Senior Managers to hit key business goals and define project roadmaps
• Managed all projects under the ITIL (Change Management) and SDLC (Iterative Waterfall) methodologies
• Responsible for every phase of the SDLC (Discovery, Requirements, Plan, Build, Test, Execute Warranty)
• Responsible for Managed the following complex projects pivotal to successful post-merger integration and regulatory compliance:
• Used Project Server to monitor and track project resource hours for accuracy
• Interacted with executive leadership (VP, SVP) in projects and reporting duties.
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

• Major Duties include managing a portfolio of projects for the Bank of America Program app dev, infrastructure, and testing support projects. (Projects budgets range from $55k - $775k)
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Utilized Clarity PPM to monitor and track team resource hours.
• Methodologies used: Agile, Waterfall, Scrum (As a backup to the CSM), ITIL
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.
• Managed project stakeholders of all levels (teams, mid management, and executive leadership)

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Major duties included working for ATT Digital Entertainment Technology and Cox Communications Cox Video Middleware
• Cox project was for the management and implementation of a Application Development project ($3M) and a B2B software delivery project for $1.8M ( the purchase, housing, configuration, testing of 4 Cisco servers to perform targeted advertisement for any demographic and the corresponding code)
• ATT project was a Legacy Wireless ID Migration program ( Data migration from the desktop platform to the mobile platform)(1 parent project and 2 child projects) Responsible for the planning and implementation of a Data migration project: Pre-data migration testing, migration design review, migration testing, UAT, production migration)
• Cox Project was the second phase of the Video on Demand; Digital Ad Insertion program.
• Responsible for managing offshore team of up to 20 resources.
• Utilized Clarity PPM to monitor and track team resource hours.
• Methodologies used: Agile, Waterfall, Scrum (As a backup to the CSM), ITIL
• Managed project stakeholders of all levels
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.

Confidential, Atlanta, GA

Program Coordinator

Responsibilities:

• Major Duties included the creation and maintaining the program financials, tollgate documentation and collection of decision gate input for a $3M, 4 project B2B program. (Cisco conference phones provisioned with Customer information (Software delivery/ infrastructure). The information was gathered via PPM and housed in a SharePoint site. This information was accessible to executives and PMO.
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Creation of required weekly reporting (financials, documentation progress, etc.)
• Served as the SharePoint level 2 administrator with SharePoint development duties via SharePoint Designer.
• Utilized Clarity PPM to monitor and track team resource hours.
• Managed project stakeholders of all levels
• Methodologies used: Agile, Waterfall, ITIL
• Responsible for Budget Management (Creation, Management, Reporting, Controlling)
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.

Confidential, Atlanta, GA

ERP Program Manager

Responsibilities:

• Major duties included the Customization, Implementation, and maintenance and data migration ( (Pre-data migration testing, migration design review, migration testing, UAT, production migration) of the $5M Human Capital Management System Implementation via MS project.
• This project was for the enterprise-wide implementation and configuration of Workday. This project affected approx. 30,000 employees.
• Responsible for managing 15 small to mid-scale projects (HCMS work streams) in accordance to the SOW to support the successful implementation of the new applications and systems (modules) in both a Waterfall and Agile hybrid environment. (Including the implementation of the new product, the date migration and the transition activities)
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Responsible for tracking the training of the new customer support resources who serviced the new system.
• Managed project stakeholders of all levels
• Methodologies used: Modified Waterfall)
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.
• Responsible for Budget Management (Creation, Management, Reporting, Controlling)

Confidential, Atlanta GA

Project Manager

Responsibilities:

• Major duties include: the manage and facilitation of 4 short term IT projects - 2 infrastructure (Server decommissioning/Unix Data Migration (101 physical- Unix DMX servers to virtual-Solaris VMAX servers), and a footprint wide telephone trunk swap out, via a vendor ), and 2 software enhancement projects (B2B ticketing enhancement, and updating the website for their cellular company) in a waterfall environment. The 2 infrastructure projects totaled $50,000, and the 2 application development projects totaled $2M.
• Facilitated requirements definition workshops (JAD sessions).
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle. managing storage requirements, server remediations, contingency testing, server builds, moves and decommissions, data center consolidations and budget forecasting.
• Responsible for Budget Management (Creation, Management, Reporting, Controlling)
• Methodologies used: Agile, Waterfall, ITIL
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.

Confidential, Sandy Springs, GA

PMO Process Engineer

Responsibilities:

• Major duties include the management and facilitation of 3 internal PSO projects. (Defect tracking process improvement $40,000- 10 resources, Toll Gate process improvement $50,000 - 15 resources, JV tollgate SLAs creation- 4 resources- $50,000
• Managed project stakeholders of all levels
• Methodologies used: Modified Waterfall, ITIL
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.
• Responsible for Budget Management (Creation, Management, Reporting, Controlling)

Confidential, GA

Project Manager

Responsibilities:

• Responsibilities include gathering data from Contingency Workforce (International and contractor) resource pool data bases ( Clarity, beeline, GSS) and distributing to managers for validation of worked hours through a validation tool.
• Brought in on a short term project specifically to take over the intermediary Contingency Workforce validation tool.
• Served as a technical writer on this project
• Charged with analyzing and streamlining the validation process for efficiency, then prepar ing an instruction manual, and other supporting documents while a permanent Clarity based tool is implemented.
• Responsibilities include; project planning (baselines, estimating), coordinating resources, working with leaders, moderating project meetings, authoring project minutes, tracking milestones/issues/risks.
• Managed stakeholders of all levels
• Methodologies used: Modified Waterfall, ITIL

Confidential, East Point, GA

Project Manager

Responsibilities:

• Responsible for the 3 rd phase of the SNAPP (Single Network Application) program as well as 5 smaller initiatives that were periphery to SNAPP or Lobby. This was ended up being a $40M project in a Waterfall environment.
• The Lobby phase of the SNAPP program was the consolidation of 16 different systems into on GUI interface. This interface will eliminate the use of the native Deltamatic system Confidential Lobby area of the airport.
• Responsible for the driving the development efforts as well as the infrastructure needs (Servers (ordering installation, mapping, provisioning, hardening), monitors, network reconfiguration, application access points)
• Responsibilities include; project planning (baselines, estimating), coordinating resources, managing budget, working with vendors, moderating project meetings, authoring project minutes, tracking milestones/issues/risks. Managed the complete project lifecycle.
• Tasked with bringing a failing $22M B2B project that was 2 years behind schedule back on schedule with an approved revised budget projections, and approved revised deliverables.
• Developed a revised Project Management plan (schedule, budget, testing, implementation) to clearly define the remaining project requirements and determine an appropriate solution design.
• Lead team of business analysts, developers (onshore and offshore), User experience resources, and Enterprise Architects.
• Motivated and managed project efforts of team members / stakeholders (40 onshore, 20 offshore)
• Methodologies used: Agile, Waterfall
• Worked with the EPMO to comply with corporate methodology, reporting requirements and auditing requirements.
• Responsible for Budget Management (Creation, Management, Reporting, Controlling)