Technical Project Manager Resume New Providence, NJ - Hire IT People

SUMMARY

Leverage extensive process and technology background to motivate teams and drive projects to completion with focus on timeliness, quality, and customer satisfactionSkilled in all aspects of project technical project management including activity analysis and refinement, resource acquisition, time and schedule analysis, schedule creation and monitoring, communication management, quality management, customer relations management, and management and direction of technical activities during execution.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, New Providence, NJ

Technical Project Manager

Responsibilities:

Used PMP and Nokia’s Advanced Integration Methodology (AIM) principals to deliver quality products on time, within budget and with excellent quality.
Drove technical project kickoff, resource acquisition from cross - functional multi-national organizations, activity analysis, and created and managed work schedules, to meet team, business, and customer goals and deliverables.
Performed aspects of cost management, risk management, quality management, communication management, customer relations, delivery phase management, and transition to customer care and support to ensure customer satisfaction.
Presided over system go-live and cut-over activities to ensure on time completion and customer satisfaction.
Oversaw technical troubleshooting sessions, escalated and managed critical situations to quickly resolve issues and keep projects on track.
Provided status reporting using collaboration tools and in person to technical, business, and executive stakeholders to ensure project status was shared and any obstacles were removed.
Started projects in difficult environments to set technical process foundation and structures with internal and customer teams that were reluctant to confirm to process methodologies.
Received STAR award for completing projects under difficult circumstances with aggressive timelines and delivery targets.

Confidential, New Providence, NJ

Senior Engineer

Responsibilities:

Implemented and integrated Confidential - Confidential Smart Grid Management System (SGMS) at Electric Power Board of Tennessee, which was first system of this kind that provided real time access to meter data and utilization metrics.
Designed tools to integrate SGMS with Advanced Metering Infrastructure (AMI), collection point of meter data from RAN and migrated historical data to SGMS database using Oracle and Perl.
Completed testing, validation, and go-live of poly phase meter data collection, storage, and billing.
Designed, implemented, integrated, and customized IBM Tivoli solutions with Netcool, ITM, ITCAM, and TADDM.

Confidential, Armonk, NY

Senior IT Specialist

Responsibilities:

Performed product presentations and demos for customers and prospects, user groups and at Tivoli conferences to promote our value proposition, and further our sales goals.
Completed Proofs of Concepts in competition with other vendors as condition to close business or to advance further in sales cycle.
Executed Proofs of Technology for customers and prospects to allow hands-on deployment, configuration, and customization of software in portable labs to demonstrate ease of deployment, capabilities, and use cases.
Completed post sales activities to ensure customer success by assisting with product implementations, delivering product workshops and demos, sharing best practices for implementation and support, and tracking problem management records.
Functioned as conduit to provide product feedback and requests for enhancements from customers to product management and development groups.
Was top performing sales engineer for region assisting in closing more than $15M.