SUMMARY

• Technical Project manager with 15+ years of experience in web development and business analysis.
• Full Cycle project management services: from initiation, requirement gathering, planning, reporting, analysis, design development, adoption and administration, consulting, and training
• Agile Software Development - led teams from rigid SDLC to Agile. Ability to adapt and chose the right solution to a give problem. Coached Development teams, Product Owners, and QA Engineers through practical implementations of SCRUM and Kanban.
• Business and process data analysis, process automation and improvement, UI/UX and interface design analysis and management of custom development.
• Extensive experience in software development, business analysis, administration, solution architecture, migrations.
• Deep understanding of the government, corporate, and non-profit environments.
• Focus: Project Management Information Systems, Intranets, public websites, applications, product or service sites, business development, and proposal management systems.

TECHNICAL SKILLS

Methodologies: PMP, Agile Development, Capability Maturity Model Integration (CMMI), System Development Life Cycle Methodology (SDLCM), Control Objectives for Information and related Technology (COBIT), Information Technology Infrastructure Library (ITIL), Microsoft Operations Framework (MOF), Microsoft Solutions Framework (MSF), IBM Rational Unified Process (RUP).

Development Tools: Drupal, Axure RP7, Vignette 7.4, Adobe CS Products, MS SharePoint, MS Visual Studio, MS Project, MS Visio, MS Office, SAS, JIRA, ClearCase, ClearQuest Web Development using HTML, JavaScript, CSS, JQuery, XML, XSLT. .NET technologies with C# and ASP.NET. Databases: SQL Server, Oracle, Access, FoxPro, MySQL.

Regulatory: NIST Security; SOX; HIPAA; FDA regulations; Section 508 compliance

Technical writing: Training Presentations, Course Authoring, End User Manuals, and Development

PROFESSIONAL EXPERIENCE

Confidential, Gaithersburg MD

Senior IT Project Manager

Responsibilities:

• Led migration efforts to move data from data center to the cloud.
• Managed a team of 12 data scientists.
• Coordinated all project activities with multiple stakeholders from several business lines (Hotel, Air, Data Analytics)
• Established repeatable process for migration per each Advito client (total of 80 mini-projects) using Asana project management tool as well as internal Advito Help Desk Ticket system.
• Led data QA and QC efforts. Communicated and prioritized defects for the development team to address.

Confidential, Bethesda MD

SENIOR BUSINESS ANALYST/PROJECT MANAGER/SCRUM MASTER

Responsibilities:

• As Scrum Master/Project Manager closely led several key projects (Infrastructure migration to AWS from the data center, Migration of 100,000 GEICO users to a new product/platform)
• As Scrum Master established the flow of work for multiple agile teams utilizing Scrum and Kanban techniques. Mentored the teams to help them transition from SDLC/Waterfall development to Scrum.
• As Scrum Master coordinated between the teams. Removed impediments while registering, mitigating and escalating risks as appropriate.
• As Business Analyst and Project Manager, communicated with the management team and key stakeholders to identify business needs, define project scope, and gather requirements.
• As Business Analyst, worked with stakeholders to refine detailed functional requirements.
• As Business Analyst and Project Manager, taook part in backlog grooming, release planning, user acceptance testing, and post-production release support.
• As a senior member of the Business Excellence Team, drafted the release management checklist and worked closely with all teams to implement and refine the release process and relevant supporting documentation.
• As a Project Manager, led the project to improve the IRIS Portal Performance.
• As a Project Manager, was instrumental in successful delivery of several key GEICO Defend Your ID enhancement projects that led to the subsequent long term contract renewal.
• Promoted the rapid iterative development based on agile development and project management methodologies and introduced JIRA based reporting to track release progress. Fully set up an configured a new JIRA instance following the migration to AWS and split of two sister companies.
• As Business Analyst and Project Manager, always ready to help peers and mentor junior staff.
• Having technical background, assisted with IT pilot programs and software evaluations.
• Encouraged and increased adoption of online tools such as JIRA, Workfront, OneNote, Slack, and others.

Confidential, WASHINGTON, DC

SENIOR PROJECT MANAGER

Responsibilities:

• Communicated with the management team and key stakeholders to identify business needs and define project scope.
• Worked with stakeholders to gather requirements and develop detailed technical specifications, design, define metadata, security, and implemented the process.
• Worked with business analysts to transform high-level requirements into technical requirements for developers.
• Conducted release planning, readiness, and solution deployment through integration, acceptance testing, training material development, and post-implementation support.
• Led a change management overhaul and established the best practices for the Web Applications Development.
• Drafted and implemented SDLC processes and relevant supporting documentation for Web Content Management group.
• Actively monitored the Civil Rights website traffic patterns with Google Analytics tools.
• Led the project to create the Spanish Language website for the Civil Rights Division.
• Provided actionable recommendations for improving public sites organization and information delivery.
• Engaged Content Managers through regular meetings and SharePoint portal discussions.
• During the migration process, identified, proposed, and implemented additional Content Types to cover the unique needs of the Civil Rights Division.
• Implemented rapid iterative development based on agile development and project management methodologies resulted in immediate operational savings.
• Well planned implementation and training allowed to get users engaged and achieve high company-wide adoption.
• Successfully trained staff to use Content Management System.

Confidential, BETHESDA MD

SENIOR PROJECT MANAGER

Responsibilities:

• Served as a project manager and senior requirements analyst on large-scale integration projects and oversaw project planning, documentation, and reporting.
• Facilitated technical, user, and architectural requirements gathering sessions. Developed solution requirements, identified applicable best practices, and created development roadmap.
• Reversed engineered requirements based on the existing applications.
• Captured business requirements through the defined set of Project Management artifacts including but not limited to Scope Documents, Use Cases, Use Case Models, and Prototypes.
• Provided quality customer service through timely communication with user communities helping them achieve their business goals.
• Led all phases of the Systems Development Life Cycle.
• Took an active role in piloting agile development methodologies, experimenting with Scrum framework.
• Worked in rapid iterative development mode based on agile and traditional project management methodologies.
• Served as the main point of contact between key stakeholders, developers, and users,
• Managed scope and analyzed change requests.
• Coordinated enterprise-wide efforts to enhance the provided Web Services user experience.
• Participated and enforced adherence to the UI Standards throughout the program.

Confidential, SUITLAND MD

IT PROJECT MANAGER

Responsibilities:

• Served as project manager on large-scale projects and oversaw project planning, documentation, and reporting related to coding, testing, and debugging applications according to detailed requirements.
• Gathered requirements from the appropriate project stakeholders as well as reverse engineered requirements based on the existing applications.
• Supported the maintained existing web applications, such as International Data Base.
• Provided quality customer service through the development, production, and integration of software applications that enabled customers to successfully meet their business goals.
• Actively led all phases of the Systems Development Life Cycle.
• Investigated, evaluated and selected tools and methods for improving productivity and software quality throughout the life cycle.
• Resolved critical issues affecting the configuration of the IT infrastructure.
• Assisted team in the development and implementation of internet security in all applications developed or enhanced, requiring research and implementation of security policies.
• Facilitated training sessions, which improved user adoption and generated enthusiastic reviews.

Confidential

TECHNICAL PROJECT MANAGER, DEVELOPMENT TEAM LEAD

Responsibilities:

• Communicated with the management team and key stakeholders to identify business needs and define project scope.
• Gathered and analyzed requirements from various groups.
• Managed and coordinated development efforts of a multi-national team utilizing web issue and project tracking software, JIRA.
• Facilitated technical, user, and architectural requirements gathering and planned them into solution development roadmap.
• Achieved a high level of user engagement and adoption through well-coordinated deployment and implementation planning.
• Gathered and analyzed business requirements translating them into actionable development and implementation plans through interaction with business owners, other developer groups, designers, and system administrators.
• Managed multiple software, telecommunications, and network (LAN, servers, and desktop support) projects through all stages from RFP to post-implementation support.
• Implemented Agile project management techniques on the major redesign project of the organization's content management system.
• Led requirements gathering workshops.
• Developed web based applications, reporting tools, and customer relationship management system. Instrumental in development and maintenance of the company intranet.
• Assisted in quality assurance projects for various systems.
• Led development of Walter Reed Army Medical Center Intranet, Garrison website, Forensic Psychiatry Symposium website, and NARMC IMO Conference website.
• Designed and developed various sites using content management system developed in Perl and PHP.
• Conducted training sessions for end users.
• Participated in development and feature enhancement of the enterprise content management system.
• Created web applications using various scripting languages (Perl, ColdFusion, VBScript, and JavaScript) and participated in software deployment tasks.
• Consolidated multiple web applications into a superior hosting environment, improving performance, availability, and redundancy.