Agile Program Manager Resume
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Dallas-, TX
SUMMARY
- He is IT Leader with 20 years of experience managing programs/ multiple IT projects across multiple technologies and geographies with end to end responsibility in Healthcare, Banking & Insurance domain areas.
- Strong track record of delivering critical projects with innovative thinking and ideas - Creating Value for clients and stakeholders.
- Strong experience in running program/ portfolio ranging from $1M - $15M, managing resources globally and working closely with IT and Business Leadership, Director’s, VP’s and Technology leaders to define IT/ Business strategy. Strong in listening, verbal/written communication, knowledge of SDLC, Agile Scrum, ITIL and PMI’s concepts.
- Strong track record of program development and setting up virtual/offshore and onsite teams to lead strategic IT programs and complex multi-business projects.
TECHNICAL SKILLS
- Global Delivery, Business Process Improvement, Strategic Planning, Agile Delivery, SDLC, Resource Management, Problem Structuring, Integration, Cross Functional Team Leadership, Strategy Change Management, Risk and Issues management,
- Release Management, Conflict and Problem Management, P&L, Project Planning, Scaled Agile Framework, PI Planning, Sprint Planning, Product Backlog, Sprint Backlog, Agile Release Train, Agile Solution Train, Sprint Review, Sprint Retro.
- Clarity, MS Project, UFT, HP Quality Center, Jira, Jenkins, LISA, MS Office, VersionOne.
PROFESSIONAL EXPERIENCE
Confidential, Dallas- TX
Agile Program Manager
Responsibilities:
- Responsible for work closely with IT/ Business Leadership to define the program strategy. Manage planning and execution of design, development, testing and support efforts to meet delivery schedule.
- Responsible for Budgeting, Scheduling, Sizing of project, manage Risk / Issue, change management, monitor product/ sprint backlog, support business strategy & recommend appropriate action to meet business needs.
- Lead team of scrum masters and product managers, Run Scrum of Scrum meeting, PI planning meeting, Agile Release Train (ART), Agile Solution Train,
- Proactively look for improvements. lead multiple cross functional SCRUM teams having multiple App Arch, BA, System Arch, Data modelers, Developers and Testers. Quickly identify roadblocks and remove them to allow technical teams to procced with development.
- Manage program by creating/ monitoring program board in JIRA. Facilitate continuous improvement and provide guidance to scrum teams. Work closely on team performance and improvement plans.
- Manage and resolve dependencies at program level. Coordinate and enhance the portfolio agile process -recommend and implement consistent process and tools for program management.
- Provide scaling expertise to align multiple agile teams, collaborate and facilitate quarterly planning with large groups, manage portfolio backlog of epics and features, and facilitate decision making with product management, senior leaders and architects, Expertise on Scaled Agile and Scrum framework.
- Manage common portfolio backlog partnering with product owners. Collaborate with product owners and architecture team to ensure alignment on strategy and execution.
- Collaborate process requires for managing relationships across business and multiple functional areas. Oversee and manage multiple projects with quality standards to meet delivery schedules
Confidential, Louisville- KY
Program/ Sr Project Manager
Responsibilities:
- Crucial role to lead program with multiple projects, $15 million budget, managing resources globally, 30+ functional areas and cross functional teams.
- Encouraged process development techniques and ensure development/ testing team continued with high level of energy and quality to deliver excellent results
- Lead strategies to ensure that program initiatives are delivered on time, within budget and ensuring ROI thresholds are met. $1M savings of operation costs by doing Cost Benefit Analysis.
- Proposed Shift Left Approach - Implemented Quality Gate process before SIT leading to early detection of defects in project life cycle. Set up policies, procedures, technical standards, methods for program.
- Work with Executive Director and VP’s to set up strategic business plan and translate it into aligned program/ projects.
- Manage and provide strategic guidance to project managers, Scrum Masters and program team consists of global and domestic resources.
- Prepare weekly/ daily status reports for IT and Business leadership. Develop and oversee Effort estimation, schedules, budgeting, milestones, goals and financial forecasting .
- Implementation of agile and waterfall development methodologies. Responsible for evaluating, monitor, manage risks across the program, escalating as appropriate and. maintain KPI Metrics.
- Proactively look for improvements and identify innovative ways to deliver initiatives and POC’s.
- Quickly identify roadblocks and remove them to allow technical teams to develop a solution. Guide product managers with prioritization and manage portfolio. Identify number of initiatives possible in iteration based on prior metrics, including velocity and capacity.
Confidential, Louisville- KY
Sr. Scrum Master/ Agile Coach
Responsibilities:
- Run Scrum of Scrum meeting, PI planning meeting, daily stand ups, grooming sessions, sprint planning, Sprint reviews and retros, Agile Release Train (ART) and Agile Solution Train.
- Help self-organizing, self-managing teams to achieve their goals. Closely monitor velocity and burndown chart.
- Proactively look for improvements and identify innovative ways to deliver initiatives and POC’s. Lead multiple cross functional SCRUM teams.
- Quickly identify roadblocks and remove them to allow technical teams to develop a solution. Guide product managers with prioritization and manage portfolio backlog. Identify number of initiatives possible in iteration based on prior metrics, including velocity and capacity.
- Ability to identify epics, feathers, user stories and spikes. Understanding of backlog aging and tracking, burndown metrics, velocity, and capacity planning.
- Coordinate with business to prioritize epics/ features from development through implementation along with Product Managers, manage JIRA tool, provide leadership in evaluating the maturity of Agile framework & suggests improvement opportunities.
- Support and educate the Product Owners/ Product managers on how to meet their objectives through scrum, especially with respect to grooming and maintaining the product backlog.
- Guide and coach multiple Scrum teams with different team sizes and cultures on how to use Agile/Scrum practices and values. Coach, influence, and partner with all levels of employees; internal and external.
- Lead a team of skilled Scrum Masters to help teams mature in scrum development, and continuously iterate and improve delivery of program. Help teams assess risk and mitigate potential risks.
- Experience in modern agile software development practices, such as CI/CD, DevOps, TDD, BDD, ATDD and multiple agile approaches such as Scrum, Kanban, SAFe, XP, etc.
Confidential, Boston- MA
Program/ Sr Project Manager
Responsibilities:
- Manage and coordinate program with multiple projects having $12 million budget, managing resources globally with cross functional teams and 25+ multiple business areas.
- Optimized cost of ownership though automation - CI/CD, JIRA, LISA, etc.
- Service Virtualization - Implemented LISA services to reduce dependency on external systems
- Developed KPI Metrics across portfolio & defined SLA's.
- 30+ interface integration to enhance customer experience
- Responsible for work closely with IT/ Business Leadership to define the program strategy. Manage, planning and execution of design, development, support and testing efforts to meet schedule.
- Manage large Program with multiple projects/ applications running at once utilizing SDLC, Waterfall, Agile methodologies and tracking tools like Microsoft Project plan, Microsoft Office, Clarity, JIRA, VersionOne.
- Responsible for Budgeting, Scheduling, Sizing of project, manage Risk / Issue, change management, monitor product/ sprint backlog, support business strategy and recommend appropriate action to meet business needs.
- Collaborate process often requires managing relationships across business and multiple functional areas. Oversee and manage multiple projects by defining and staffing with appropriate resources and execute enhancement & maintenance Requests.
- Nature of work includes ensure that projects are adhere to timelines, quality standards, meet expectations, review milestones and develop change/ risk mitigation plan, status reporting,
Confidential
Program Test Manager
Responsibilities:
- Responsible for deep diving into the businesses, QA capabilities and making decisions to define QA vision and work in complex, global, enterprise environment.
- Work closely with the IT/ Business Leadership team to define global test strategy. Manage and lead global team, manage vendor relationships and make decisions on how best to organize team.
- Constantly reviewing release lifecycle to improve test processes, methods and quality metrics.
- Enabling successful planning and execution of various testing types for release- SIT, UAT, Security testing, Performance testing and Database testing.
