Program Manager & Scrum Master Resume Cincinnati, OH - Hire IT People

TECHNICAL SKILLS

MS SQL/Server, Oracle PL/SQL, MySQL, FileNet EDW, XML
C#, Java, .NET, C/C++, VB, PHP, HTML5, CSS, JavaScript, Jenkins, AD
PMP & PSP certified, MS Project, MS Office, Jira, Confluence, Quality Center
Google AdWords, Hootsuite, Twitter, Facebook, LinkedIn, Pinterest, WordPress, Yammer
SunGard LDRPS/Notifind, IBM Marketing Cloud, SalesForce, Expert Choice, MS Visio
FAA, FDA, FERC, SIRA, Dodd Franks, NERC, PHMSA, PUCO, HIPAA / PHI, PDMP

PROFESSIONAL EXPERIENCE

Program Manager & Scrum Master

Confidential, Cincinnati, OH

Responsibilities:

Leading Marketing projects: Healthgrades CRM, Yammer Social Media Launch including enhanced security with Mobile App Management (MAM). Implemented business change management for 4,000+ users.
Managing agile program for the Christ Hospital Mobile App for patients. Conducted RFP & vendor selection. Collaborated with product owner and stakeholders to define minimal viable product (MVP). Tracking budget.
Served as Scrum Master for the Project Pillars team. Coached PMO team on the Scrum framework. Aided in backlog grooming, developing user stories, estimating, and leading scrum meetings, reviews & retrospectives.
Completed Active Directory Upgrade project moving from 2008R2 to 2016 with minimal impact to enterprise while meeting January 2020 deadline for Microsoft’s end of life support. Restructured OU’s and GPO’s.
Delivered Physician Billing Payment (PB Pay) portal replacement on time and on budget for guests and registered patients. System allows patient to setup and manage their own payment plans.
Saved the hospital $250,000 per year by leading implementation of Epic for Emergency Department Coding.
Completed Office 365 & OneDrive implementation including updates to Microsoft Identity Management (MIM) scripts and piloting of Microsoft Intune and AirWatch. Rolled out software to all E3 enterprise users.

Senior Project Manager & Scrum Master

Confidential, Cincinnati OH

Responsibilities:

Worked as Scrum Master on an Enterprise Data Warehouse merger project for Piedmont Natural Gas. Filled in for product owner during last 2 - months of the project reviewing requirements and defects backlog.
Completed $1.2M GIS project for pipeline integrity management system (PIMS) on time and under budget. Reduced risks for Cincinnati region by optimizing use of annual maintenance funds.
Led BOES $400K Java development project to ensure delivery of gas emergency system notifications 24/7 and mitigated risks in excess of $1M per incident.
Managed program of seven (7) related projects in Trading & Marketing for the VP of Marketing. Delivered on time and on budget (Ave. budget $400K) for CXL Energy Trading product integrated with Salesforce CRM.
Servant leader at Confidential working both as a PM and Scrum Master for Confidential . Early adopter agile PM for Confidential Retail. Provided input to the Agile COE for Duke’s agile transformation.
Supported merger & acquisitions: Completed $7.8M Energy Accounting consolidation, saving $100K annually. Using Kanban board, managed transfer of 50+ software assets for Duke’s $2.8B divestiture to Dynegy.
Led 7-person agile team to upgrade Duke’s International trading software (Brazil & Peru) in under 6 months.

Manager Consultant

Confidential, Cincinnati, OH

Responsibilities:

Children’s Hospital: Led 3-month effort to prepare requirements and mockup of Ethical Issues application.
GE Aviation: Performed business analysis to remove redundant software resulting in $250K in annual savings.
Kroger: Ran project to develop requirements for common Web platform for 20+ subsidiary grocery chains.
Assisted Sogeti’s agile team in conducting Cincinnati’s first Agile ACP (Agile Certified Practitioner) course.

IT Project Manager

Confidential, Cincinnati, OH

Responsibilities:

Led Enterprise Business Continuity / Disaster Recovery / Pandemic planning project for 20+ departments. Planned table-top testing and integration with old Kroger store converted to Business Continuity Center.
Improved the PMO’s vendor selection process, eliminating 10+ steps. Instituted Expert Choice software.
Rolled out Active Directory IT Security / LDAP Upgrade impacting 20+ externally facing applications.
Managed Web-based development of the Diamond Personal Lines System as part of 4 person program office. Led development group within this 60+ person team and 2 vendors, and peak annual budget of ~$10M.
Led project to redesign the Corporate Web Site, cinfin.com. Integrated Roebling Suspension Bridge photo and logo into the home page. Replaced static pages with CMS system. Setup system for secure transactions.