SUMMARY

• Senior Project Manager working with Tata Consultancy Services with 11+ years of Project Management Experience, a total of 5 years of mortgage and IT management work experience; 11+ years of professional, project work experience.
• Experience supporting the execution of complex projects through strategic planning, project management, documentation, and business analysis functions of the mortgage industry.
• Managed budgets among varying scopes and impacts.
• Expertise in mortgage banking & financial services domains.
• Driven professional using lender industry knowledge and experience in MS Access, structured query language (SQL), and Excel to assist with migrating data and converting software systems. Savvy and knowledgeable leader, leveraging technical abilities and IT knowledge to amplify revenue growth.
• Contributed to the analysis of various business requirements and converting them to the logical business unit, leveraging software proficiency and real estate industry knowledge.
• Helped technology and business team to understand each other, involved in functional testing and approving the business changes.

TECHNICAL SKILLS

• Windows 9x
• JAVA
• MS Access
• MySQL 5.x
• Windows 2X
• MS Excel
• SAS
• VLOOKUP
• JQL
• PivotTables
• JIRA
• Ms Visio
• Mortgage Bot
• Tidal
• Eclipse
• CVS

PROFESSIONAL EXPERIENCE

Confidential, MI

Responsibilities:

• Playing a leadership role in executing an ongoing mortgage consulting project at Confidential as a Consultant for Tata Consultancy Services.
• Managing project budget of $2,000,000, determining scope, sequence, and scheduling for the six - month period
• Tasked with facilitating effective cross-departmental communications, interfacing with coders within the information technology (IT) team while maintaining project manager functions.
• Charged with managing documentation of ongoing development processes throughout the entire project lifespan while operating within an agile environment.
• Instrumental in supplementing Confidential s current Cron time-based job scheduler program and converting all 700 existing processes to Cisco Tidal software systems.
• Utilizing JQL to search for queries within JIRA in order to ensure precision with senior executive reporting through burndown number analysis.
• Collaborated with the QA and Development teams to successfully launch jobs into Tidal, identifying and decreasing bugs, increasing client satisfaction and proper product utilization.

Confidential

Project Manager

Responsibilities:

• Charged with maintaining new initiatives, prospecting for new investors of various demographics and fostering communications with politicians to support community lending and local banks.
• Managed initial budget of $170,000 with expected budget of $1,500,000 in staff and software upon completion of analysis and sales plan.
• Led a cross - functional project team of 6 individuals, including sales, marketing, and analyst personnel.
• Contributed to the onboarding process as a lender being able to sell company products.
• Supported and analyzed the applicability of Jumbo
• Mortgage Loans, expanding the company s customer base and profitability.
• Performed GAP Analysis of product offerings to prospect potential mortgage lenders over a 12 month period.

Confidential

Project Manager

Responsibilities:

• Created a stable baseline of loan leaving with the portfolio product analytics ramp up.
• Initial budget of $120,000 with expected budget of $700,000 after analysis and sales plan complete.
• Led a cross - functional project team of 3 individuals, including sales, marketing, and analyst personnel.
• Contributed to the onboarding process as a lender being able to sell company products.
• Improved the functionalities of queries, ensuring precision and stabilization of revenue.
• Facilitated a stable baseline of loans, detracting from loan leaving.
• Conducted root-cause analysis of loan data to determine loan payoff source
• Rebuilt and crafted new Access databases, removed and integrated data components, and supported end users by identifying queries.
• Transposed raw data from .txt into both Excel and Access for data format adjustments.

Confidential

Project Manager

Responsibilities:

• Utilized Mortgage Bot and collaborated with company Sales Director to expedite payoff processes, diagnose underwriting problems, and process loans.
• Tasked with facilitating effective cross - departmental communications, interfacing with coders within the information technology (IT) team while functioning as a project manager.
• Used Loan Prospector (LP) and Desktop Underwriter (DU) to process loans out to consumers and underwrite them, expanding company revenue channels and bolstering the company books of business.
• Liaised with end users to analyze and determine business requirements.

Confidential

Project Manager

Responsibilities:

• Spearheaded the Chase.com mortgage payment business process overhaul within 12 months.
• Managed project budget of $800,000, determining scope, sequence, and scheduling for the six - month period
• Led a cross-functional project team of 6 individuals, including sales, marketing, and analyst personnel.
• Defined business requirements, creating system test cases and scripts, as well as conducted user acceptance testing (UAT).
• Performed gap analysis by evaluating existing technologies and identifying errors.
• Verified protocol and successfully implemented the project to ensure customer payments were processed properly.

Confidential

Project Manager

Responsibilities:

• Managed a budget of $80,000, determining scope, sequence, and scheduling for the five-month project.
• Led a team of six analysts, reviewing key performance indicators (KPI) and preparing reports for supervisors.
• Analyzed business processes to maintain quality control (QC).
• Evaluated headliner component manufacturing operations to conduct gap analyses and improve efficiency.
• Significantly reduced defects and enhanced quality by identifying process inefficiencies and analyzing risk.
• Engineered a new system to test headliner components and improve quality of manufactured products.
• Gathered business requirements from senior management to determine target objectives.

Confidential

Project Manager

Responsibilities:

• Evaluated school operations, student performance, and instructional methods to identify areas of improvement.
• Reviewed data regarding academic growth, gathering educational requirements to optimize learning outcomes for students.
• Consulted with teaching professionals and made recommendations regarding learning opportunities.
• Reconstructed academic framework and trained students in new processes to strengthen success.
• Reestablished academic norms, goals, and guidelines to promote college readiness and higher education.