SUMMARY

• 11+ years project management experience.
• Project Management Professional (PMP) and Certified ScrumMaster (CSM) certifications.
• Managed projects of $1 million+, 10,000+ hours, 24 month duration, with over 20 team members.
• 5+ years of vendor management experience.
• Healthcare, Financial Services, Restaurant, Manufacturing, and Government Project Management experience.
• Managed projects focusing on Application Development, Business Intelligence, Process Improvement, Infrastructure, and Project Rescue and Recovery.

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential - Lone Tree, Colorado

Responsibilities:

• Managing the implementation of Symantec’s CloudSOC, a cloud access security broker to extend and enable data, authentication, and monitoring controls to new and existing cloud services such as Salesforce and Office 365.
• Managing cloud threat visibility project to enable Google Cloud Platform, extending the existing threat management framework beyond on-premise applications to encompass cloud workloads for the incident response, forensics, security operations center, and security automations teams.

Senior Project Manager

Confidential - Denver Colorado

Responsibilities:

• Brought on to augment the project management team for a new data warehouse program that tracked behind schedule for the purpose of completing the deliverables to meet contract milestones. Responsible for reporting and analytics, SAS tools, and quarterly extract files deliverables sections of the program.

Senior Project Manager

Confidential - Denver, Colorado

Responsibilities:

• Managed two projects to implement IBM Maximo from concept, to charter, to planning phase gate. Projects were both placed on hold after requirements gate review due to financial considerations.

Senior Project Manager & Scrum Master

Confidential - Denver, Colorado

Responsibilities:

• Managed several agile ongoing programs as the Project Manager and Scrum Master within the Business Intelligence department. Facilitate projects according to Agile Scrum methodology. Teams consist of product owners, business analysts, ETL architects, data modelers, ETL developers, and QA testers. Facilitate daily stand-ups, backlog grooming and sprint planning sessions, demos and retrospectives. Create and maintain electronic / physical scrum boards, remove roadblocks and promote Agile adoption. Enable team transformations and foster a learn-by-doing environment. Manage program budget and financial reporting.
• Pharmacy Analytics Pilot, Project Value: $700,000, Length 6 months.
• All Payer Claims Database, Project Value: $650,000, Length 10 months.
• External Encounters Datamart, Project Value: $600,000, Length 6 months.
• Confidential Claims Connect, Project Value: $700,000, Length 3 months.
• Membership Analytics, Project Value, Project Value: $800,000, Length 7 months.
• Supply & Demand Reporting, Project Value: $600,000, Length 7 months.

Senior Project Manager

Confidential - Denver, Colorado

Responsibilities:

• Implemented a third-party licensing and case management application for the Excise & Licenses agency. Project budget was $1.6 million, duration one year.
• The project was rescued and re-scoped. It then completed under budget and on time with a very smooth go-live.
• Managed vendor resources and a project team of 4 developers, 4 business analysts, 5 QA testers, 1 trainer, 1 DBA, 1 systems analyst, and one vendor project manager.
• Planned for operational readiness by ensuring elements such as capacity analysis, server monitoring, security, end user support and training, and business signoff on testing were in scope.
• Ensured timely delivery through diligent planning, managing vendor relationships and quickly escalating issues.
• Managed project financials: forecast, planned vs. actual, burn rate.
• Implemented a third-party public records recording management application for the Clerk & Recorder agency with a $925,000 budget, 7 month duration, and a project team of 11, configuring using a waterfall methodology.
• Ensured timely delivery through diligent planning, managing vendor relationships and quickly escalating issues.
• Achieved a seamless migration below budget with no unscheduled downtime, due to careful planning and strategic resource allocation.
• Managed the SDLC from end-to-end beginning with requirements gathering, statement of work creation, development, QA and UAT testing, and implementation.
• Following project closure, cycle times were reduced by more than 30% and citizens can now view recorded documents online.

Project Manager

Confidential - Denver, Colorado

Responsibilities:

• Managed multiple projects in the areas of web and mobile application development, infrastructure, telephony, and point of sale system implementations, applying both agile and waterfall methodologies.
• Highly organized and skilled at managing complex cross-functional projects that affect numerous work groups and business activities spanning the entire organization.
• Managed the addition of childrens menu items, dynamic menu items, and foreign currency to online and mobile ordering. This involved coordination with marketing, restaurant operations, training departments, and IT. Created a project governance team comprised of the senior leadership from the areas mentioned above to provide guidance, resolve interdepartmental conflicts, prioritize, and serve as an escalation point for issues.
• Mitigated project milestone challenges created by competing and changing customer priorities to ensure customer satisfaction.
• Led a team into TFS Agile/Scrum methodology to increase scope predictability and repeatability.

Senior Project Manager

Confidential - Denver, Colorado

Responsibilities:

• Managed a 18 resource project team in the full life cycle implementation of the Data Exchange Rewrite, a $2 million project to migrate a file transfer system from an AS/400 platform to a Unix-based MessageWay application. The associated ROI with this foundational project received wide executive attention and priority because it drastically reduced infrastructure costs.
• Led the Credit Gateway,an initiative to convert federal banks tax wire processing from the Federal Reserve to the Credit Gateway aimed at reducing costs and complexity in processing credits.
• In this role I also completed a call center voice and data recording project, configuring a third-party tool and the associated implementation to over 300 users in two call centers. I was hired to take over this project which had been troubled by vendor management issues, incorrect infrastructure capacity analysis, and other problems. The project was re-baselined, completed on time, and following implementation the call center business unit was very satisfied with the new functionality.

Senior Business Analyst

Confidential - Denver, Colorado

Responsibilities:

• I was assigned to system stabilization of a 1200 user imaging and workflow system plagued with slow response time. This high-priority project was under senior management guidance to quickly remediate the system issues through the rollout of hardware and application changes. I was accountable for coordinating both IT and business resources from across the company to meet the demands of the project, while providing timely and comprehensive status to multiple levels of senior management.
• In this position, I was also tasked with overseeing the imaging and workflow infrastructure data center move, and the rollout of a content interchange platform to external customers. The successful data center move was delivered on-time and greatly reduced costs for the organization.