OPERATIONS PROGRAM MANAGER Resume

SUMMARY:

Military veteran with 11 years of experience in project & program management, information technology and network security. Industry experience working with subject matter experts in electrical and software engineering, computer science, and physics. Solid understanding of systems engineering and threat intelligence. Revitalized numerous programs across multiple organizations, improving organizational readiness and reducing waste, to include: maintenance management; audit and legal compliance; safety administration.

EXPERIENCE:

OPERATIONS PROGRAM MANAGER

Confidential

Responsibilities:

Have overall responsibility for Operations Department deployments, project management personnel, and projects as assigned by executive management.
Train Project Managers to become experts on all company processes, hardware and software products.
Implement company's defined deployment plan and improve existing processes to maximize operational throughput & minimize waste.
Manage product development of emerging technologies with senior engineers.

PROJECT MANAGER

Confidential

Responsibilities:

Responsible for the delivery, implementation, and management of body cameras, in - car video systems, telecommunications gear, artificial-intelligence technology, and software solutions that support public safety and service industries nationwide.
Managed the integration of SaaS and AWS cloud services with client IT infrastructure & databases.

SENIOR PROGRAM MANAGER

Confidential

Responsibilities:

Led cross-functional teams in oversight of projects for information technology development supporting Cyber Command / National Security Agency objectives.
Directed materiel procurement for network architecture development, disaster-recovery planning, and emergency systems for network servers and reserve power generators.

SENIOR MANAGER

Confidential

Responsibilities:

Led 41 personnel across 7 teams. Directed operations for 149 missions.
Served as solutions architect for tactics, techniques, and procedures (TTP) to counter advanced threats.
Requested to advise and speak at Confidential Applied Physics Laboratory and intelligence community conferences for rapid assistance.

SENIOR TEAM LEAD

Confidential

Responsibilities:

Led missions to support and advise 29 organizations on improved war-fighting readiness.
Authored standard operating procedures for implementation by 25 personnel.

TECHNICAL MANAGER

Confidential

Responsibilities:

Supervisor for all signals and network intelligence systems in operational environments.
Directed the, qualification, and operational tasking of 11 personnel in support of the Global War on Terror.
Managed three work groups, to include: quality assurance; preventative maintenance; intelligence fusion & reporting.

CRYPTOLOGIST & ELECTRONIC WARFARE TECHNICIAN

Confidential

Responsibilities:

Managed, operated, and maintained information technology architecture and network infrastructure.
Led the creation of curriculum in the areas of cryptologic systems’ architecture, security requirements, and technical operations, improving instructor-based for military units.
Created and updated data for use by intelligence community and military organizations.
Intercepted, correlated, and analyzed radio-frequency and network intelligence signals.

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